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Cleopatra Luxury Resort Sharm El Sheikh
Ranked #7 of 31 Hotels in Nabq Bay
Certificate of Excellence
London, United Kingdom
Level 1 Contributor
1 review
“Great hotel”
Reviewed 31 January 2014

Just had a great relaxing 10 days...Great hotel excellent customer service. Made to feel very welcome...Very good spa. Staff very polite and on the ball...Special mention to Momo Koko Chief animation fantastic entertainer and hard working & all the animation team...Also Karam Adel supervisor waiter first class customer service and team leader.

Simon L

Room Tip: Ask for a sea view in the middle of the resort.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank Simlox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear Simlox,
Sunny Greeting from Sharm El Sheikh

Thank you for taking the time to share your feedback on Trip Advisor.

We do appreciate your comments, looking forward to welcoming you back in the near future.
We will pass your nice comments to MOMO and KOKO.
.
all the best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (732)
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English first
London, United Kingdom
1 review
Reviewed 31 January 2014

We've just come back from a week away at the Cleopatra and had a really fantastic time. It was so relaxing mad calm with beautiful surroundings and great service by all the staff. The all inclusive deal is highly recommended and the food is goo overall.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jessica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear Jessica D,
Thank you for sharing your feedback with us on Trip Advisor.

We are glad to know that you enjoyed our room , service, food , drinks and all our Hotel facilities.

Your comments are highly appreciated, looking forward to welcoming you back soon!

Best Regards
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Worcester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2014

Just returned from a wonderful week at the Cleopatra Luxury Resort.It was everything we hoped for,a beautiful setting overlooking Tiran Island,lying by the Infinity pool,with wonderful service from the excellent staff.We must mention Mohamed el Said,the waiter around the pool who never seem to stop.The really lovely Ahmed and his sidekick Jamal who dealt with the towels and gave us many a laugh.
We met lots of lovely people,especially georgecharlie,(we missed you when you left!!)
We would be really happy to return,everything about it was very good,especially the attention from the staff,everyone of them made you feel very special.The manager should be very proud,they are a credit to you.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank ian h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear Ian H,
Greeting from Cleopatra Luxury Resort - Sharm El Sheiukh,
Thank you for such a vivid description and for sharing your experience on Trip Advisor.

We are delighted to know that you enjoyed your stay and most of all the hospitality of our Staff.
Recognition is very important to us and we hope to always be up to your expectations!

We hope to see you again soon in the near future.

Sincerely
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Warwick, United Kingdom
Level 6 Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 29 January 2014

just back from a relaxing week at he Cleopatra , our room was very spacious and comfortable , we had a fabulous sea view , the hotel was very quiet as only 30% full we were told , great for relaxing though and no queues or trouble getting a spot by the pool or beach. the infinity pool and the view from it was breathtaking , the lovely ahmed had our spot ready for us each morning and was very helpful and friendly. drinks appeared as if by magic as soon as we arrived courteousy of the equally lovely mohammed who remembered what we liked , what great service. the other pool was noisier and not for us but good if you wanted a bit more entertainment. the beach was lovely and snorkelling off the jetty was incredible , if you are an early morning person , go and watch the sunrise , just magical , the food in the main market restaurant was good and well cooked , breakfast overlooking the sea in the sunshine was a high spot for me , the staff were very good at changing the mood in the evening and it felt like you were in a restaurant rather than the usual canteen atmosphere of some all inclusives. our waiter for the week Ibrahim was wonderful , nothing was too much trouble , a lovely young man . Egyptian night was particularly good. the Italian and seafood restaurants were also very good for a change although I felt they could have made more of the view out over the sea at the seafood restaurant , seemed a shame to be indoors with the curtains closed , maybe they thought it was too cold in jan. ( not when you've come from the English winter ! ) this is our 3rd visit to sharm and this hotel was way ahead of the others , ok not 5 star by standards at home but you would pay what we did for a week for a couple of nights in England, we would not hesitate to come back again. we hope the management will pass on our thanks to all their staff , especially the ones mentioned , and to Kelly who was always friendly and very helpful and for recommending a great restaurant in old sharm and how to get there , they are a credit to you.

Room Tip: cluster 2 has great sea views , and nice and central , some noise from entertainment in the evening...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear Julie m,
Sunny Greeting from Cleopatra Luxury Resort- Sharm El Sheikh.
we would like to thank you for your 3rd visits to Sharm & 1st visits to Cleopatra Luxury Resort.

Your feedback is highly appreciated and we will pass your nice comments and thanks to Ibrahim , Ahmed and Kelly..

Review is very important to us as there is nothing more rewarding than a positive comment from a happy guest!

Looking forward to welcoming you again in the near future.

All the best,
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Northamptonshire, United Kingdom
Level 4 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 January 2014

Just back from a wonderful week at this hotel the staff are so happy to make your holiday everything you want it to be. I have to mention Ahmed down at the infinity pool and Ahmed at the lobby bar and also Mustaf who cleaned our room which was 1109 overlooking the pools and the sea.But all of the staff are amazing.We met some lovely people ( Ian & Mo we loved your company ) The only thing we have negative to say is the food was not very good, we are not that hard to please but we did find it very repetative and quite bland. But that would not stop us going back as everyting else was so good.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank georgecharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear georgecharlie,

Sunny Greeting from Cleopatra Luxury Resort- Sharm El Sheikh.

First let me thank you for visiting Cleopatra luxury Resort and thank you for sharing your comments and experience on TripAdvisor,, Your comments are highly appreciated but regarding to
food variety and to avoid repetitive ones the evening meal was completely different each day Fish & sea food
Far east
Gala dinner
Mexican
Italian
International
Oriental

In the beach grill we have a big variety as follows: 2 kinds of salad ( Seasonal salad-Mushroom salad) ,4 kinds of sandwiches (Chicken pane-cold beef-cheese burger-hot dog) , 3 hot dishes (chicken fajita-Beef Fajita-chicken wings) all these dishes with French fries , 3 Kinds of Pasta ( Spaghetti Napolitano-Fuzzily white cream sauce-Penne ala arabbiatta) , 5 Kinds of Pizza (Diavolo-Napoli-Margarita-Vegetarian- Cheese –Sausage) plus Ice cream and fresh fruits as a dessert .

We will pass your nice comment to our team member,
best regards
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PENRITH
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 January 2014 via mobile

This was our first visit to Egypt. As soon as we arrived at the hotel we were made to feel welcome with a refreshing drink. We were taken to our room via a buggy. Our room was large spacious and we had a king sized bed which was very comfortable. The food in the market restaurant is very good with a wide selection, the beach grill overlooking the beach is ideal and we found the lobby bar very quiet and relaxing and wifi to keep in touch with family. Many thanks to everyone at the Cleopatra for making our stay special.

Stayed January 2014
Helpful?
1 Thank 123SANDIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear 123SANDIE,
Sunny Greeting from Cleopatra Luxury Resort- Sharm El Sheikh.

First let me thank you for visiting Cleopatra luxury Resort and thank you for sharing your comments and experience on TripAdvisor
We are glad to know that you enjoyed our food selection , room & furniture , Restaurants & service

Your comments are highly appreciated, looking forward to welcoming you back soon!
we will pass your nice comment to our team member , and we appreciate your advance for other guest :)

Best regards
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 January 2014

We just returned from a week at the Cleopatra Luxury Resort in Nabq Bay to get away from dreary London in winter. We were looking for a sunny break in relaxing surroundings and got so much more: a very comfortable, clean, well managed hotel along the shore of the Red Sea with staff who went out off their way to look after their customers. We'll be back!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cleopatra L... M, General Manager at Cleopatra Luxury Resort Sharm El Sheikh, responded to this review, 9 February 2014
Dear Kris D,
Greeting from the Cleopatra Luxury Resort,

We are pleased to read your wonderful review and experience in Cleopatra Luxury Resort.
We much appreciate your time for posting your comments and sharing your experience here.

looking to welcome you soon ..

All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cleopatra Luxury Resort Sharm El Sheikh

Property: Cleopatra Luxury Resort Sharm El Sheikh
Address: Nabq Bay, Sharm El Sheikh 33735, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Nabq Bay
#3 Business Hotel in Nabq Bay
#6 Family Hotel in Nabq Bay
#7 Spa Hotel in Nabq Bay
#7 On the Beach Hotel in Nabq Bay
#7 Luxury Hotel in Nabq Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — Cleopatra Luxury Resort Sharm El Sheikh 5*
Number of rooms: 324
Official Description (provided by the hotel):
Cleopatra Luxury Resort Sharm El Sheikh is located in the Sinai Peninsula in the splendid isolation of Nabq Bay along the shores of the Red Sea with a water front private beach. The Resort offers one of a kind ambiance and style by reflecting the location, culture and history. The Resort combines the tradition of its host community with exceptional Service & Cuisine a luxury product with attention to detail. This distinction elevates Cleopatra Luxury Resort Sharm El Sheikh into the upper echelon of a five star hotel destination for sophisticated travelers. ... more   less 
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Also Known As:
The Cleopatra Luxury Resort Collection Hotel Sharm El Sheikh
Cleopatra Luxury Resort Sharm El Sheikh Egypt - Nabq Bay

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