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“Coral Sea Aqua Club resort”

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Coral Sea Aqua Club Resort
Ranked #8 of 32 Hotels in Nabq Bay
Certificate of Excellence
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Coral Sea Aqua Club resort”
4 of 5 bubbles Reviewed 24 June 2014

Just got back from a week at Coral Sea aqua club - had a fabulous time. All the staff were so welcoming and friendly. The guys who manned the water park and lazy river were great fun.

The waiters and staff in the Restaurants were so funny especially Ahmed who had such a great sense of humour. The beach across the road through holiday village is lovely too with free sun beds and large swinging hammocks and the snorkelling experience is great.

One negative (which we didn't mind but the kids did) was the wifi which was a bit 'hit and miss'

We will definately be returning again as the desert quad biking and camel ride were off limits just in case due to the situations over there.

All in all a fabulous holiday

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank cath650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 25 June 2014
Dear Guests,

Many thanks for your review; we are delighted to read that you have enjoyed your stay at the Coral Sea Aqua Club Resort and were satisfied with the overall provided services. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you back in the near future.

Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more fabulous.
Kind regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,849 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Northampton
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 June 2014 via mobile

Had an amazing time!
The holiday was totally made by the animation team. Manchester was always so happy and nice to see around the hotel and his handstands are amazing- he is a lovely man with great hugs. The other animations are also great and so funny, Julia (even though she is rubbish at darts) and bob (who always carrys a hairdryer if you need one) are always in such good moods and great to have a laugh with.

Amazing holiday! Make sure you go there :)

Stayed June 2014, travelled with friends
Helpful?
2 Thank loony-loo13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 25 June 2014
Dear Guests,

Many thanks for your review; we are delighted to read that you have enjoyed your stay at the Coral Sea Aqua Club Resort and were satisfied with the overall provided services. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you soon again at our resort.

Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more memorable.
Kind regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

We stayed at the coral sea from 28th May-June 8th. We had high hopes based on the glowing reviews on trip advisor. I'm afraid to say that we were pretty dissapointed.
For a 4* hotel this place was just lacking in too many areas.

The good parts: the waterpark is amazing and my son loved it
The rooms are very spacious. We didn't pay extra for a swim up room but it was fine - dont think we would have used the swim up pool much as we were round the kids pools most of the time
The beach across the road was lovely
The weather was perfect.
The asian and american restaurants were good

the bad parts
When we arrived we were shown to our rooms , our sons bed wasnt made up- it was late and we had to go on a hunt for some bedding for him.
I thought that the general cleanliness of the common areas of the hotel was poor. I was surprised based on the reviews on here saying how clean everywhere was. The chairs in the restaurant are absolutely filthy and the cushions around the entertainment areas were stained....not that inviting to want to sit on. Our balcony seats had filthy cushions on and there was something very suspect on one of the backs of our curtains.
Service in the main restaurant was a bit hit and miss - there was a distinct lack of spoons, especially at Breakfast time and we had to sometimes track down the tea and coffee even when there were waiters there with pots of it in their hands.
The kids entertainment in the evening is unnecessarily loud, to the point that you cant have any kind of conversation with the person next to you
My husband and i both got ill...luckily for my husband it was a 2 day thing, for me it lasted for 8 days out of an 11 day holiday. I cant help feeling that my Illness was probably down to poor sanitation in the restaurants or toilet areas. Not necessarily the hotels fault if other guests don't wash their hands, but most certainly not down to the heat as was suggested by the thomson reps. I ended up with antibiotics while i was over there - it was evident that others were also suffering the same things too as there were quite a few people walking round with pills/re hydration sachets. This resulted in me not being able to enjoy the holiday as much as i had hoped as i had to give the restaurants a wide birth. You do expect to be ill in a new country for a couple of days as your body adjusts, this was different and not something that i would ever want to have to endure again!

So, all in all, we had high hopes and were left feeling dissapointed and not having had value for money or a particularly relaxing time. Would we return? No.

Room Tip: Unless you like to spend a lot of time in your room the swim up rooms are a bit of a waste of money.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Genevieve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 25 June 2014
Dear Guests,

Thank you for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to post your review about your stay; we greatly appreciate comments made by our guests and welcome every opportunity to improve. Firstly on a positive note, many thanks for your kind words about the waterpark, the rooms', and the ala carte restaurant standards standards.

I am sorry to read that you were ill during your holiday. While holidaying in new places, some people may experience traveler’s diarrhea due to being exposed to temperatures and food custom different from what their body system is accustomed to. We therefore encourage guests to visit the clinic at the start of these symptoms for consultancy and it is usually cleared up within 24hrs, if not less, using simple gastro medication. In most cases, guests who stay ill for days are the ones who either resort to self medication or visit the pharmacy for medicine. Moreover, I am sorry about the service at the main restaurant; this should not have been the case. I can advise you, however, that your feedback has been shared with the concerned department and necessary corrective action will be taken accordingly.

I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me.

Kind regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Stayed here for a week at the beginning of June. Hotel is so nice, room was huge and comfy and air con worked brilliantly.
Hotel staff very friendly and helpful. I ended up spending a few nights in hospital and the hotel sent flowers to the hospital which was a lovely gesture and showed they actually care. Food was nice. Didn't try the a la carte restaurants but they looked nice. Would recommend this hotel even for people without kids. We was a couple and had a great time.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Katielouise06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 25 June 2014
Dear Guests,

Many thanks for your review and for your recommendations; we are delighted to read that you have enjoyed your stay at the Coral Sea Aqua Club Resort and were satisfied with the overall provided services. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you soon again at our resort.

Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more memorable.
Kind regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 22 June 2014 via mobile

We stayed here on June 6th for two weeks with our 4 children.
On paper this hotel should tick all the boxes,amazing water park,slides,wave pool and adults pool but somehow I felt a little let down.
This was in regards to the food and how it made us Unwell. We all took it in turns to have upset stomachs and diaorehha,not ideal when u have 4 kids too look after.
The main restaurant is like a school dinner hall and has no ambience at all often with people acting like they have never been fed before.
Another gripe was the mosquitoes which seemed to attack people round the entertainment area at night times,not once did I see any of the garden teams spraying mosquitoes repellent as I have seen in the other hotel we stayed in in sharm the year before,the blue bays reef oasis.
Rooms : we had a family suite which was very good with 3 bed rooms and two bathrooms over looking the pool.very spacious indeed and impressive with plasma tvs.however the only English channels were bbc world news and Cartoon Network which had a poor signal quality and kept breaking up.
The entertainment was substandard here with the exception of the comedian who apparently was very funny according to other guests,I would not risk going there myself seeing the state of some people round the pool who had been attacked.
On the plus side the staff here are the best I have come across,all take time to speak to the children and have fun and work very very hard and across long hours. Special mention here to Mohammad from the pool bar and lobby bar, this guys work rate is unreal.al
Also our rooms were cleaned to a very high standard by a lovely man called mobark nothing was too much trouble.
All in all this is a 4star hotel.the things theŷ do well,they do very well and if the little problems are ironed out then this would improve my thoughts dramatically. This was a good hotel but it is priced too high for my liking for what u get although I'd still return if it became a little cheaper.

Stayed June 2014
Helpful?
4 Thank Jon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 25 June 2014
Dear Guests,

Thank you very much for choosing to spend your holiday at the Coral Sea Aqua Club Resort and for taking the time to post your review about your stay; we greatly appreciate comments made by our guests and welcome every opportunity to improve. On a positive note, thank you for the recognition of our standards and the friendliness of our staff members, your compliments will be shared with the team.

I am sorry to read that you were ill during your holiday. Whilst holidaying in new places, some people may experience traveler’s diarrhea due to being exposed to temperatures and food custom different from what their body system is accustomed to. We therefore encourage guests to visit the clinic at the start of these symptoms for consultancy and it is usually cleared up within 24hrs, if not less, using simple gastro medication.

We place great value on your custom, and your continued relationship with Coral Sea. I look forward to welcoming you once more to the Coral Sea Aqua Club in order to show you a full range of what we have in offer.
Kind regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels - Resorts - Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark, Notts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

Stayed here for 2 weeks in May and had a fantastic holiday. The room was very spacious with two large rooms and was kept very clean by the daily staff and if you needed anything they were only too happy to help. The food was excellent and we didn't try the speciality restaurants as we enjoyed the food in the main one, with lots of choice, and good quality.
For us the Life Guards made our holiday the most enjoyable it could be. All of them were very helpful and very safety aware. They knew the kids by name after day one and kept an eye on them. A big, big thank you especially to Youssf, Gomaa, Waleed, Ameer and Mustafer - who were on the Flow Rider and lazy river - who all were brilliant.
Only down side is that the entertainment at night wasn't brilliant - but watch-able. The bingo was ok but you had to get the tickets and hour and half before it started, which seems to mean a lot of people didn't play.
All in all the hotel was great and the kids loved the waterpark and the staff there. I would definitely go back.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CaptianS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 22 June 2014
Dear Guests,

Many thanks for your review; we are delighted to read that you have enjoyed your stay at the Coral Sea Aqua Club Resort. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you back in the near future.
Warmest regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels – Resorts – Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

My family and I recently spent 11 nights at this Hotel and we had a fantastic time, the Coral Sea Aqua was almost faultless. The food and drinks were great, as were our rooms, in fact my room was within 10m of the pool which was a bonus. The staff were all very welcoming, and couldnt do enough for us, we also had a good laugh with the lifeguards i.e, Waleed and Co, i even managed to throw them in the pool a couple times. Thanks! Coral Sea for our fantastic holiday.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wagg69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanan H, Public Relations Manager at Coral Sea Aqua Club Resort, responded to this review, 22 June 2014
Dear Guests,

Many thanks for your review; we are delighted to read that you have enjoyed your stay at the Coral Sea Aqua Club Resort. Rest assured that your compliments have been gladly shared with the entire team and we do look forward to welcoming you back in the near future.
Warmest regards,

Hanan Heikal
Regional Director of Public Relations
Coral Sea Hotels – Resorts – Nile Cruises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Coral Sea Aqua Club Resort

Property: Coral Sea Aqua Club Resort
Address: Sharm El Sheikh | South Sinai - Egypt, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Nabq Bay
#3 Family Hotel in Nabq Bay
#5 Top resorts Hotel in Nabq Bay
#8 Luxury Hotel in Nabq Bay
#8 Spa Hotel in Nabq Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Coral Sea Aqua Club Resort 4*
Number of rooms: 212
Official Description (provided by the hotel):
Feel the dynamic pulse the moment you walk into the Coral Sea Aqua Club Resort. It is home to the most prestigious aqua park resort in the fashionable Nabq area on the Red Sea. The aqua park entertains guests with: Boomerang and the Speed/Bowl slides. On top of that, you can race down the multi-laner or go for something calmer like the lazy river. But the real big boy has to be the flowrider ... more   less 
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Also Known As:
Coral Sea Splash Hotel Nabq Bay
Coral Sea Aqua Club Resort Sharm El Sheikh, Egypt - Nabq Bay

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