We stayed as a couple for two weeks from 16th August. Reception was very efficient and allocated room, 6156, had been recently refurbished and could not be faulted,
The room cleaner, never got his name, left our room very clean and tidy every day. bottles of water were left and toiletries were replenished. Towels were huge and soft, dressing gowns and slippers were provided.
The staff at this hotel were excellent, Mahmoud at the beach is a gem, always happy and keen to practice his English. The high standard of service at the beach and small pool is an example of what can be achieved with good staff.
Also taking service to the next level were the staff at the pool bar, Abo and his team were so friendly and efficient, even when 'assisting' the more enthusiastic drinkers and making sure no harm came to them. Their language skills, diplomacy and patience was extraordinary.
Lunched every day at Trade Winds down at the beach, a little haven made even better by the service from Osama, could not fault the place or the service.
Restaurant staff from May on the door to the waiters laying tables were all engaging with guests. Food was plentiful but do some guests need to waste so much? Also, I cannot understand why so much food is blatantly taken out from the restaurant Although a dress code is advertised, it is not enforced, this either wants removing or guests refused entry.
Apart from a couple of hiccups at the beginning and end of the holiday, the lobby bar worked well.
Not much bad news, the hotel appears understaffed, five stars is perhaps optimistic the General Manager is visible around the hotel but does not interact with guests.
Which leaves us perhaps with the biggest problem, diversity of guests does not always lead to a happy mix.
We were told by our Olympic rep that 'All Inclusive' would continue until we left, front desk said we could check out up to 19:00 why then were we refused a bottle of water from the lobby bar at 14:00? Only after asking the lady at the bar to contact the Food and Beverage Manager did she relent, but she was petulant enough to send it over by one of the other waiters, we were just short of a foot stamp...
To sum up....Great Staff but some poor guests who don't know how to how to conduct themselves.
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- Also Known As:
- Radisson Blu Resort, Sharm El Sheikh Hotel Sharm El Sheikh
- Sharm El Sheikh Radisson
- Radisson Sas Sharm El Sheikh
- Radisson Sharm El-Sheikh
- Radisson Sas Egypt
- Radisson Blu Resort, Sharm El Sheikh Egypt - Nabq Bay