I've been following reviews of this hotel for months before I actually arrived there, so I'll try to cover everything in this review to help people know what to expect of this brilliant resort.
This lovely resort is located at Nabq Bay, or as locals name it, "Al Gharqana". It is right after Nubian Village. It is about 15-20 minutes ride from the airport. Right in front of the resort, you can find a bazaar, supermarkets, pharmacy, diving gear, Bedouin hand crafts, etc.
2. The Reception:
As soon as we arrived, we have been met by a very friendly receptionist, welcome drink was served to us. Our room was ready in a couple of minutes. When we wanted to go to Na'maa Bay on Sunday night, part of our deluxe room package was a free transportation to Na'amaa, we happened to be the only guests going there this day, so they provided us with a private car, excellent customer service!
3. The Room:
We have booked the deluxe room 7184. It differs from marine club rooms that it is directly located on the beach. The view from the terrace is just wonderful, especially the view of the sun rising behind the mountains of Tiran Island! We were offered to be transported to our room via club car, which was a good idea, especially in the evening when we get sleepy. Our room was spacious, kept clean everyday, with the house keeper making artistic shapes of animals with towels for us, he even left many toys for our baby to play with, very lovely! The room contained a safe which we used to keep our valuables, a mini-bar to be used at a charge (we did not use it), a coffee station, refilled everyday with coffee bags, tea bags, sugar, creamer and a kettle. A free 1.5 L bottle of mineral water was also provided free of charge everyday. Toiletries were introduced daily, with a free dental kit and shaving kit, and a couple of bathroom slippers. We got fresh clean towels everyday! Brilliant!
4. One Touch Service:
I used the one-touch-service button in the phone to set wake-up call, and it was on time. However, when I used it to ask for ironing table, ,I kept waiting for it and it never came!
5. The Pools:
The resort has a large pool, kids pool, marine pool (close to the beach) and the Jacuzzi (indoors). The first day I arrived, I was shocked to find that none of these pools were heated, and the water was freezing cold. I made a complaint about it and talked to Mr. Mustafa, Recreation Manager telling him that we could not use these pools especially we had an infant and she would never be able to bear the coldness, he met me with a polite friendly smile and listened carefully to my complain and he promised that the next day, the Jacuzzi and the marine pool would be warm at 11:00 AM. Only half this promise turned out to be true, the next day, we found the Jacuzzi water warm, but the marine pool was never heated, they said it had a technical problem with the heaters. I don't know whether this was true or they were just cutting on operation costs. The jacuzzi is very fun to stay in, with water jets helping you release all tension!
6. The Gym:
If you would like to use the gym, try to go before noon, as it gets very crowded in the evening, with two trade mills, only one operational and the other one needing a 'safety key' to operate. I did not see towels to be used in the gym unlike Radisson Blu Alexandria where there is always a supply of clean towels to be used. The gym was very warm, I don't know if there was a problem with the air conditioner or what. Other than that, it is equipped with a lot of devices and weights and is of decent size.
7. The bars:
The resort has many bars, two beach bars on both sides of the beach, one pool bar right in front of the main pool, and one at the lobby. I have tried only the pool bar and the lobby bar. The pool bar is your best choice if you become hungry in the middle of the day, serving snacks like beef and chicken sausages, french fries, fresh tomatoes, cucumbers, Ice cream (help yourself, make your own cup of ice cream, very lovely), and an assort of cold and hot drinks, all part of all-inclusive package. The lobby bar offers drinks only till 12:00 midnight. If you run out of mineral water, you can get extra water from this bar, free of charge.
I must thank Hamdy at the lobby bar for providing us with exceptional service with a smile, even when our baby pulled the table and broke a ashtray, the stuff did not show any sign of irritation. He served us very tasty ice tea, mix of peach and lemon flavored ice-tea, out of this world!
8. The restaurants:
The resort has four restaurants, three a-la-cart and the main restaurant, Olivos which is located beneath the reception floor. We did not try any of the a-la-cart restaurants. I've been reading bad reviews about the food quality in Olivos a month ago, but when we went there, the quality was outstanding! Many varieties of salad is served, three live cooking stations, one inside the restaurant and two outdoors, main course is excellent.The outdoors tables are fabulous, as the inside is very warm, again a problem with air conditioner I think. They serve themed dinner every night like "A thousand spoons around the world", "English Dinner", "Arabian Dinner", etc. Coffee and tea are available during breakfast, dinner and lunch. Don't miss the donuts and french toast at breakfast! Watch the chef preparing omlettes with acrobatic movements!
Breakfast is served from 6:30 till 10:30 AM, lunch from 12:30 till 2:30 PM and dinner from 6:30 till 9:30 PM.
I would like to take this chance to thank Mohamed, the restaurant supervisor for being so caring and smiley. He is doing an excellent job ensuring everything is satisfying to the guests. The first day, we arrived for lunch late, and was angry because of the cold pool water, and I almost talked impolitely with him, but he was so patient and diffused my anger and made sure everything was fine to us. Thank you Mohamed!
The truly impressive one is Shaimaa or El-Shaimaa, supervisor at the restaurant. Now this young lady is the best asset to this resort. She is constantly doing an outstanding job in providing a seven stars service to people there. She offered to take care of our baby until I and my wife get our plates from the open buffet, and prepared a lunch box for our baby when she knew we were going on Safari. She's nice, talkative, respectful, greeted every guest with a sincere smile, really making them feel at home. If we are going to come here again, it will be because of Shaimaa. I have never seen someone dedicated to her job like she is. Many thanks to her for making our vacation an exceptional one. Thank you a lot, Shaimaa!
We did not enjoy the animation activities much, most of it we found to be at the evening, dancing show, Mr. Hotel, Miss Hotel, Children Disco, etc. We did not see them doing water gymnastics or Yoga.
What we really enjoyed was the singer at the lobby bar at night, he had a beautiful voice, sang lovely oldies, that people could not help but dance to his voice..I did not catch his name, but he was super nice!
10. The Beach:
The beach layout is very beautiful, however the beach itself is rocky, only one spot contains less rocks, that is in front of the kids playground. I have used the Jetty for snorkeling and actually saw a lot of colorful, large sized fish everywhere around me, was very lovely!
11. Gardens and grounds:
The resort grounds are very lovely, with lots of flowers, bridges over water, very lovely. It is kept very clean and taken care of.
Overall, our stay was excellent, we enjoyed time, staff members are very smiley and polite, would definitely come back next time!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Southall Travel, LoveHolidays, HostelWorld, getaroom.com, Expedia, Hotels.com, HotelQuickly, Ebookers, Cancelon and 5viajes2012 S.L. so you can book your Parrotel Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Blu Resort, Sharm El Sheikh Hotel Sharm El Sheikh
- Sharm El Sheikh Radisson
- Radisson Sas Sharm El Sheikh
- Radisson Sharm El-Sheikh
- Radisson Sas Egypt
- Parrotel Beach Resort Sharm El Sheikh, Egypt - Nabq Bay