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“Another great time at the Laguna Vista Beach Hotel”

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Laguna Vista Beach Resort
Ranked #25 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 9 February 2014

Once more after staying in this hotel (13 times) we are never surprised by the friendliness and helpfulness of all the staff from the management team down to the cleaning/gardening team. We stayed in the duplex accommodation, which is turning into our favourite area, with easy access to the beach and also good walking distance to either the hotel or the pools. The bar staff are always very helpful and welcoming and seem to know what drinks and even your names after only being there a couple of days. The beach staff are always on hand to help and assist on any needs. Atef who was the accommodation manager for our area was very helpful and called each day to ask whether we needed anything but as always we were more than satisfied with what we had. Outside the hotel, over the years, we have built a good relationship with Falcon Tours (Maximus) and also Yanni who runs the local supermarket just across the way are always friendly and obliging. We therefore look forward to returning on our annual holiday in September.

Annette, Phil & Kels

Room Tip: Duplex are spacious and during the winter period more can be made of the patio area where in the sum...
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  • Stayed: January 2014, travelled with family
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Thank Annette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 14 February 2014

I am very pleased to hear that your thirteenth visit to our Resort was another successful vacation, and our hard working team looked after you well and delivered a friendly and helpful service.

I am happy that you felt comfortable in our Duplex Chalet’s close to the Relaxation Pool which as you say is located brilliantly with all facilities close by.

From myself and our staff, thank you for choosing Laguna Vista, and we look forward to having you back in September.

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Reviewed 8 February 2014

Returned last week from a week in Laguna Vista Beach and really enjoyed the experience. The tropical gardens and pools leading down to a beautiful beach were extraordinary. Pool and beach staff were always so helpful and at this time of year there was no shortage beds, towels or refreshments. Above all I would award a gold star to the staff, from Moustafa on reception to Ahmed and Amyr in the restaurant nothing was too much trouble. We visited Soho Square and went to an Egyptian evening guided by the hotel's taxi driver who could not have been more helpful. We went out and about in the evenings and were met with only friendly faces always felt safe. I'd love to go back again as there is so much more to see. All in all a great experience.

  • Stayed: January 2014, travelled as a couple
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Thank JoanandMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 10 February 2014

Thank you for taking the time to leave your review, I am very happy that you enjoyed your stay with us and that you appreciated the wonderful landscaped gardens of Laguna Vista.

I am pleased to hear that our staff provided you with a professional and friendly service, and you felt the warmth of the Egyptian Hospitality. Our aim is to deliver a top quality service, and no job is too small for our team members to guarantee our guests have a comfortable and relaxing stay.

I am happy that you felt safe leaving the Resort because unfortunately the media paints a very different image, I hope more guests can re-assure others that Sharm El Shiekh is still a very safe and enjoyable place to spend your winter/summer vacations.

I hope that you return to us in the near future so you can experience more of the wonderful attractions we have here in Egypt.

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Reviewed 7 February 2014

Just returned from our 3rd visit to this hotel and I have to say it gets better every time, every one of the staff are amazing from management to the lads that look after the gardens (which are stunning). We were given the same lovely room with superb views of the whole area,the food is as good if not better than ever with a good choice for all nationalities , more entertainment in the evenings which was nice. The location of this hotel is perfect set on a beautifull beach with enough shops bars and restaurants within a 5 or 10 minute walk outside and now with added bonus of Hard Rock Cafe right next door, personally I cannot fault this place and I have to say again that it's biggest asset is its staff all of whom are amazing but I have to give a special mention to a few in particular , halim and jimmy at the relaxation pool, Rachel in animation , Salem and eslam in lobby bar , ashoor and abd Allah in main restaurant and also a thanks to Kerry the secretary who was very helpfull. We are looking to go back at least once more this year and hopefully a couple of times and I have to say it can't come soon enough . Thanks guys x

Room Tip: We find less problem with mosquitoes in main building rooms
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  • Stayed: January 2014, travelled as a couple
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Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 10 February 2014

Thank you for choosing Laguna Vista Resort for your third vacation, and hope there are many more to come.

I am very satisfied to hear once again we have succeeded in customer satisfaction and you had another enjoyable stay with us. It is always our pleasure to accommodate you, and our staff always look forward to your arrival.

I am pleased you enjoyed our new buffet menu in the restaurant as we are continually monitoring our feedback in order to adjust to meet the demands of all the nationalities that stay with us.

Our team work very hard to meet the expectations of our guests, and aim for the highest possible service and am very pleased they provided you with care and attention that you deserve whilst on your holiday. Your personal thanks will be delivered to them accordingly.

Thank you for taking the time to leave your review, it is very much appreciated and hope to see you soon.

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Reviewed 30 January 2014

Just come back from a weeks holiday with my mother at laguna vista beach sharm el sheikh,hotel lovely food always something to eat I would like to say a special thank you to all resturante staff all very helpful especially Ahmed ghazy such a lovely person so careing for all the guests,my only problem with this hotel is there are no lifts so people with walking difficultys and in wheel chairs find it very hard to use the steep ramps I'm sure this problem could so easily be resolved

Room Tip: All rooms were lovely
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  • Stayed: January 2014, travelled with family
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Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 4 February 2014

Thank you very much for taking the time to leave your review, I am very happy that you enjoyed your stay with us.

We are always working hard to reach maximum guest satisfaction in relation to our food, so I am very happy that you were satisfied with the selection and found it to your taste. Your special thanks will be has been sent to Mr Ahmed Ghazy, and like all our staff we aim to provide a top quality service, tending to all our guests needs where possible.

Our main priority is the Health & Safety of our guests, and your comment regarding a lift, and steep ramps has been forwarded to our Management Department in order to be reviewed. We would dislike the fact that this could be reason that our guests would not return to us, and we will look into this matter as a priority.

I hope that you return to us in the near future.

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Reviewed 29 January 2014

We have just returned from a week stay at Laguna Vista and once again this hotel didnt dissapoint.The hotel grounds are amazing and it has an excellent beach.It is in the centre of Nabq bay with good surrounding shops and clubs/pubs.Plenty to see and do.
The main reason for returning to the hotel is for the staff.I cant praise them enough they give excellent service 24/7.Especially Ahmed from the beach bar.He is always smiling and very good with all the guests.We cant thank him enough for taking care of us this trip....im sure we will back again soon to see him.

  • Stayed: January 2014, travelled with friends
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Thank Sheonagh_O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 2 February 2014

I am happy that we achieved guest satisfaction once more, and you had another enjoyable holiday with us. It is always our pleasure to accommodate you, and I hope you are planning to return to us again in the future.

We are located brilliantly in Nabq with everything within a short walking distance which is a great advantage for our guests if they wish to leave the Resort. I am pleased you were impressed by our stunning landscape, and enjoyed our sandy beach.

I am happy that our staff provided you with their fantastic Egyptian hospitality, and delivered a top quality service to you and your personal thanks will be delivered to Ahmed for his hard work and efforts.

Thank you for leaving your review.

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Reviewed 20 January 2014 via mobile

Well we stayed at Laguna Vista for a week- all inclusive. Room- excellent, the bed was enormous and also had a spare double bed upstairs. Housekeeping was good-room cleaned every day not to the highest standarts but clean enough. At the small pool bar- Ahmed was excelent, always looking after everyone at the pool. Other bars was very good too. Breakfast, lunch and dinner- just amazing, loads of choice! Different food every night, speacial made pasta or eggs at the chiefs section. Always looked well after! Waiter Ahmed was one of the best waiters ever! Thank you so much for looking after us all the time we were there!!! He was very good, professional and always with smile on his face. Waiters who bring drinks over table always remember what we were drinking. Felt so special all the time we had food at the restaurant. Animation team- they are the main people who can make you feel so welcome. All so friendly, and giving good advises. Rachel, Lena, Rami( sorry if wrond)you the spirit of Laguna vista! :) thanks guys!!!! There is a proffesional photographer in the hotel too and not so expensive- he is very passionate about his job, pictures were gorgeous. Just make a photo session with him at the beach of pool- wont be dissapointed. Well- if u go out of the hotel u can get some hassle from all shop owners as they all wanna make some money. Main advise- dont buy things if u dont even want them! If u wanna buy cigarettes first go and check price in a local supermarket as we paid nearly tripple price for 400 malrboro. And once u leaving hotel camel boys are all over the place- dont get tricked in camel ride or making pictures as they will ask money after it! Dont pay more then 50 LE or agree for a prise before! Nothing is for free! Overall excellent hotel, thanks everyone to having us! We will be back! Miss the sun, food and free drinks ;)

  • Stayed: January 2014
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2  Thank Wonderla213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 28 January 2014

Thank you for leaving your review, I am pleased you enjoyed the paradise of Laguna Vista Beach.

All our room categories are airy and spacious, and this is one of the great advantages when choosing our Resort so I am happy that you were comfortable in your accommodation.

Our House Keeping Department work towards the highest cleaning standards and regular training is provided to the team in order to enhance their skills and working practice, we will continue to work hard in order to achieve maximum guest satisfaction and your comment has been forwarded to our Executive House Keeping Manager.

I am delighted that our Breakfast, Lunch and Dinner met your expectations as we are constantly reviewing and implementing new items to gain the satisfaction of all the nationalities that stay with us. We will shortly be implementing a new section to the lunch menu which will include a variety of sandwiches as a lighter option for our guests.

Our Animation Team work hard to integrate with our guests, and I am pleased that you found our team friendly and helpful likewise with our Service Staff at the Bar and Restaurant, your personal thanks will be delivered to them.

It was our pleasure to have you here, and we hope that you return to us in the near future for another excellent holiday in the sun.

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Reviewed 15 January 2014

we have just returned from the laguna vista beach resort and cannot recommend this hotel enough, we were origionally staying at another hotel in Nabq and we were checking the hotels out in the area for a future trip, we were shown 2 rooms, 1 a duplex bungalow lovely but not for small children, the other a superior double which was lovely had private pool (shared only with another 4 rooms or so ) the terrace was gated so the children could not access without us). we left knowing we would book for later in the year.
However.... we call thara on reception and requested a rate for staying imediatley, we checked out of our hotel and moved to the Beach resort, grounds were beautiful and well seen to, great childrens club facilities, the walk to the beach was fairly flat and easy to push a buggy also easy to push the buggy on the actual beach too.

The chap at the beach bar was very nice and friendly as were all the staff.

the swimming pools are great however the only downside is that they are NOT heated, BUT there is an indoor heated pool! which was great for the kids.
Food was great no complaints on this for adults But no choice for kids however Khaled dokhan had introduced himself to us and arranged for our little munchkins to have chips whenever we wanted them, the team of restaurant staff were amazing people thankyou you made all the difference and helped us with our little Madam Nicola! so huge thanks to Khaled, ahmed Gumal, turik romodon,budowy mohamed,and Mr Fouad.

Wayne was our room attendent and he was lovely too nothing was to much trouble so again thankyou.

the only niggle we had was the chap constantly asking if we wanted english papers it became annoying.

we are waiting for the rate to become available for december when we will be returning for another wonderful stay.

Room Tip: block 2000 get more sun
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  • Stayed: January 2014, travelled with family
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1  Thank KGreen978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Vista B, General Manager at Laguna Vista Beach Resort, responded to this reviewResponded 21 January 2014

I am very pleased you decided to visit Laguna Vista Beach to check our accommodation and facilities, and chose to move to our resort thereafter.

We are very proud of our beautiful landscape of which our Agriculture Team work extremely hard to keep maintained.

I am happy that you felt the hospitality and friendliness of our team members as their main aim is to ensure our guest requests are met whilst providing a professional and high quality service. Your personal thanks will be delivered to our Restaurant Staff and the House Keeping Department.

We do have ‘do not disturb’ flags available at our towel desks to avoid any unnecessary hassle, but your comment regarding this factor will be brought to the attention of our Recreation Department to ensure guests are aware of this feature.

We look forward to seeing you again in December, and thank you for recommending our resort.

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Additional Information about Laguna Vista Beach Resort

Address: Laguna Vista, Nabq Bay, Sharm El Sheikh 12311, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Nabq Bay
#23 Spa Hotel in Nabq Bay
#25 Luxury Hotel in Nabq Bay
Price Range: £39 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Laguna Vista Beach Resort 5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Laguna Vista Beach Hotel Sharm El Sheikh
Laguna Vista Sharm El Sheikh
Laguna Vista Beach Resort Sharm El Sheikh, Egypt - Nabq Bay

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