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Royal Albatros Moderna Sharm el-Sheikh
Ranked #14 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 23 August 2014

We stayed at the RAM for a week at the end of July as a family of five. Good hotel, lovely pools, plenty of sunbeds lots of parasols to provide shade and friendly staff. Food selection was good something for everyone; but we prefer hotels where you are allocated a table and the waiter gets your drinks. Here we had to try and get a table then get food, avoiding kids running around as it was so busy and hectic. We loved the pancakes at 4pm and the lovely coffees in the bar in the evening. Aqua park is very good and the snorkeling was amazing in the lovely clear warm sea. Had a good holiday, would visit again but not in peak season.

Room Tip: ground floor by the quiet pool.
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank beckslincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 26 August 2014

Dear Becks,

Thank you for the review and for the nice words about the hotel. Most of our guests love the way the restaurants are laid out but it does come down to personal choice.

Hopefully we’ll see you back here when it’s not so busy. We look forward to it.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

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1,919 - 1,925 of 6,787 reviews

Reviewed 22 August 2014

We returned from RAM two weeks ago and we still remember how brilliant a holiday we had. Where do we even start? The hotel staff was always helpful, the food was brilliant even the 2 year old enjoyed the food. Anna from the pasta corner was fab. Fudge brownie and ice cream was absolutely to die for. The doughnuts and the croissants were delicious

The entertainment was not very amusing but our two year old danced to the music till she dropped. We also enjoyed dancing with some very friendly Russians, the Irish Bar is a cool place to chill. The snorkelling off the pier was amazing, my 11 year old son enjoyed that, he also enjoyed playing football playing a Polish team on tour, if your son is into football you should bring some football boots.

We had our excursions with Meeting Point and our tour guide Sameh made our holiday extremely memorable. The quad bikes and water sports were absolutely brilliant. The photos for the water sports were a big con, they put the wrong photos on the disc which we paid for and we are still trying to get that resolved and we have not had a response from anyone. I would advise when you purchase any photos on discs to make you have the right photos before you leave otherwise you risk ending up with other peoples holiday photos like we did.

The Spa was too expensive but Mohamed Beauty was brilliant. Be prepared for lots and lots of tips for everything and anything you do. They ask for tips for anything and everything.

All in all it was a brilliant holiday which we highly recommend. Sameh made our trip more interesting so try and find him.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank Tatianna07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 26 August 2014

Dear Tatianna,

It’s lovely to hear you had a fabulous holiday and I’m so pleased that your children had a great time too. We do occasionally get sports teams on tour and they can be a lot of fun.

I’m sorry to hear about your water sports photos. Perhaps if you send me your email and all the excursion details I can put you in touch with the photographer as he is not employed by us.

I am also a little surprised that you felt you had to tip everybody for everything. The huge majority of my staff are honest hard-working people who do their best and if that deserves a tip then so be it.

Thank you for the review and we do hope to see you again soon.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

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Reviewed 22 August 2014

Lovely hotel, lovely pools very friendly helpful staff. Everywhere is spotless , rooms grounds pools.
Food selection was very good something for everyone, food delicious.
Aqua park is good fun.
Snorkelling was amazing.
Will defiantly stay here again.

  • Stayed: October 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 26 August 2014

Dear Sarah,

Thank you for the review of your October holiday. If you thought it was good back then, you should see it now. We’ve added a new beach restaurant and stage along with a new pool bar and loads of other stuff.

Hopefully we’ll see you soon to catch up with the new improvements.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

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Reviewed 22 August 2014

I arrived at the hotel on the 7th of aug and from the moment I arrived I received such a great service. The reception staff & porters were very welcoming and couldn't do enough to make me feel comfortable for my 2 weeks stay.

There is a good verity of food for everyone although they could improve lunch time snacks by putting Toasties / panini's on the menus & also having bar snacks such as Crisps.

The pools were good for all ages and had enough sunbeds for everyone so need for "Greedy" Russians to steal beds with other guests towels on.

My niece, nephew, mum, sister & I found every single member of staff lovely, helpful & would recommend this hotel to any1 going to Sharm.

Moustafa Ezzat was more then helpful & we would like to thank him for looking after us and making our 2 weeks In the hotel a pleasure

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kerryberry92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 1 September 2014

Dear Kerry,

Many thanks for the nice words about the staff and the wonderful review. I’m so pleased you all had a great time with us and we look forward to welcoming you back soon.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

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Reviewed 21 August 2014

just got back from ou r 14 nights stay at the royal albatros moderna this is our 6th year in a row at this hotel so obviously were hooked on it always well greeted at reception always get our room close to the aqua park 31st july to 14th august the hotel has made quite a few changes from last year but this hotel is always making improvments there are quite a few new staff compared to last year but non the less it doesn't take long to make freinds at the ram the guy at the aqua park looked after us every day and served us well as did the staff at the beach bar early evening then it was up to the irish pub to finish off the night and again really well looked after and served well to the extent that on e night there was no tables or seating left but low and behold the waiter brought a barrel table and 2 chairs for us [ very obliging ]our room guy was great aswell [mohamed moursi ] no not the president but non the less very helpfull guy and not forgetting rushday waly [roy] at the pool bar known roy since day one didn't see a lot of him this year but always gave us a wave when passing and always greets us with a smile brilliant guy roy overall great holiday as per year and cant wait for next year will see you all again then kind regards gary lyn elle and harvey sheffield england

Room Tip: if your a family room near the aqua park is ideal for the kids
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gary b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 26 August 2014

Dear Gary, Lyn, Elle & Harvey,

Coming back year after year like this you must see the hotel grow and improve and I’m so pleased that we’re doing it the right way and you keep coming back.

We’ll pass your nice words on to the staff and we all look forward to welcoming you back for your lucky seventh visit next year when we may just possibly have some more new things to show off.

Thanks for the lovely review.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

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Reviewed 21 August 2014

I'm confused by some of the comments on here...we stayed for two weeks at the end of July and had a fantastic time - the food has so much variety i fail to see how you cant find something! Its buffet style, but you can go between the restaurants and take a bit from each if you wish.
There will always be people looking for the burgers and chips, but that was there too if you have to eat it! Pizza, pasta, fish (and burgers!) all cooked fresh in front of you.
Only thing i would say is more dessert selection would be good - but we certainly ate more than enough! My 3yrold and 6yr old also ate a variety of meals.
The waiters were great, very polite - and we didnt have to tip for anything other than if we felt we had good service!

Rooms were kept clean and serviced daily - the pool was perfect for the kids and we had a fabulous,relaxing holiday.

Make sure you go to the jetty for snorkelling - amazing!
Kids LOVED the waterparks too - a nice break during the day. Kids club not great, but was an alternative to get them out the sun for a bit. Pirate day was fun!

I would definately go again...

Room Tip: If you have little ones, ask for ground floor kids pool side - perfect spot!! For quiet - ask for...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank joshaw55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 26 August 2014

Dear Jo,

The main thing is that you had a wonderful holiday and “would definitely go again” and that’s what we like to hear. It’s also gratifying to know that the children were well occupied and entertained because it usually seems that if the kids are happy then the parents are happy too.

It’s great to hear from you and thank you for the review and we’ll look forward to your next visit.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

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Reviewed 20 August 2014

This was our first all inclusive holiday and we would never do it again! We stayed here for two weeks in August 2014.

The food was awful and we all had bad stomachs on two occasions lasting around four days each! The entertainment was comical as it was so bad.

This hotel is around a 2-3* not a 4-5* which is stated.

We found the staff friendly although you need to tip them if you want a decent sunbed reserved in the morning or drinks brought to you in the restaurant.

Wifi is terrible. Free wifi is only available in the lobby and it is so bad that you can't even get on it for longer than a minute. We ended up paying £16 for 3days for our own wifi. This only worked on our balcony and would cut out if we walked into our room.

The dining experience was stressful and more like being in a school canteen than being on holiday.

My 8 year old daughter had a great time in the pool and we met some fantastic people there who we will keep in contact with but if you are used to good food and service then this is not the place for you!

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank Daniellemaribela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahmoud R, General Manager at Royal Albatros Moderna Sharm el-Sheikh, responded to this reviewResponded 26 August 2014

Dear Danielle,

You may well have been used to staying half board or even B&B before and as this was your first all-inclusive holiday you would have found it very different. However, it’s horses for courses and if you didn’t enjoy your time at the RAM I’m pretty sure you will not enjoy all-inclusive anywhere.

I’m so pleased that you met some nice people around the pool and this would have undoubtedly improved the quality of your holiday.

However, I have to disagree with you and I would say that if you are used to good food and service then this IS the place for you as stated by so many past guests on this forum.

Thank you for this review.

Yours sincerely,

Mahmoud Ragab
Area Operations Director
Pickalbatros Hotels
gm@royalalbatros.com.eg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Albatros Moderna Sharm el-Sheikh

Address: Peace Road, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Nabq Bay
#13 On the Beach Hotel in Nabq Bay
#14 Luxury Hotel in Nabq Bay
Price Range: £48 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Albatros Moderna Sharm el-Sheikh 4.5*
Number of rooms: 680
Official Description (provided by the hotel):
Opened in 2004, the 5* resort has a dream location on the golden sandy beach on the new hotel zone of Nabq Bay, facing coral reefs in the crystal clear waters of the Red Sea, and the shipwrecks of the nearby Straits of Tiran. The main building and the attached two-storey building are surrounded by resplendent gardens extending down to the beach. This elegant all inclusive resort is only 12 km from Sharm El Sheikh Airport, and 20 km from the famous Naama-Bay.Whether you're celebrating an anniversary or honeymoon, planning a family vacation in Sharm El Sheikh or just wanting to get away from it all, Royal Albatros Moderna is the perfect place for all ages and interests. ... more   less 
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Also Known As:
Royal Albatros Moderna Hotel Nabq Bay
Calimera Royal Moderna
Calimera Moderna Beach
Royal Albatros Moderna Sharm El-Sheikh Sharm El Sheikh, Egypt - Nabq Bay

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