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“Fantastic holiday”
Review of Jaz Mirabel Beach

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Jaz Mirabel Beach
Ranked #24 of 32 Hotels in Nabq Bay
Oldham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic holiday”
Reviewed 8 July 2014

We have just returned from a wonderful 2 week stay at the Jaz hotel - our 2nd visit. From the moment you arrive to when you depart the staff cannot do enough for you, from the top management right down to the cleaners in the rooms. As it was our 2nd visit we were treated as VIPs. Fantastic. I cannot climb stairs very well and we were changed rooms to a ground floor one without any problem. The restuarant staff were very friendly and the food was excellent. The guest relations person, Lucy, was fantastic and very friendly even when she was given the chance to sing - what a fabulous voice.

Our son and daughter in law joined us for the 2nd week and they were totally blown away by the entire hotel and its staff.

Thank you so very much. Definitely worth a 3rd visit.

Lynne and Alan Rhodes

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank 260lynne1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (1,279)
Date | Rating
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  • Danish first
  • Dutch first
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English first
Nottingham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2014

Just got back from this hotel and it was absolutely amazing!!!! All the staff work extremely hard and we never seen a miserable one. The people are very friendly without being over the top. Food is lovely and the place is spotless!! A massive thank you to all, especially Muhammed, our room cleaner, he did some fantastic towel art, did try to outdo him a couple of times with my own designs, haha, but he was having none of it. My husband did have an upset stomach, but he does suffer with this, and the pharmacist in the resort was brilliant!! What can I say? Fantastic people, fantastic resort, would definitely go back. Soho square is a must. Would liked to of seen tip boxes in key areas as everyone are amazing and deserve a little extra!!!

Room Tip: We were on the top floor with limited sea view. It was very quiet.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank ltp68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 July 2014

We returned home this morning from an 11 night visit to the Mirabel Beach.
We were in room 1376 which had a view of the pool and sea and the room was massive. We did have a problem with the air con leaking in the room. However, we told the cleaner about this and they put a piece of card in the key slot which meant we could have the air con on all day and seemed to resolve this problem.
We used the pool closest our room and was met by Mahmood on our first day and he then saved our sunbeds for the rest of our vacation. Although, there were still plenty of beds available late morning so there was no need to get up at the crack of dawn.
We used the adult restaurant for breakfast and evening meal and the staff were extremely helpful and friendly even though we only tipped them on our last night.

I would recommend changing your money whenyou arrive in Egypt. The exchange rate was 12.4 Egyption to the pound.
I would also recommend the 'Sunburnt Arms' this is an English beach bar (to the right of the hotel, along the path).

Happy holidays :)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ParsonR02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malibukid
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

Arrived late evening we had quick check in then taken by golf cart to our room. Food superb room superb weather superb - staff always on hand to help - everything u need is in hotel complex if u like shops shops and more shops but also out of the way if u dont. If get chance to have the a la carte choice of Moonlight Dinner it was the best steak we have ever had. Will be returning to Jaz Mirabel Beach in 2 years for definate.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank malibukid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

I went to Egypt to celebrate christmas and New Years evening in 2013 with my family and decided to stay at jaz mirabel hotel based on the reviews here. I have to say the hotel was absolutely amazing, luxurious, big, with a of swimming pools, amazing palm trees, flowers and it's just in the coast so it take literally 5 minutes to reach the beach which was amazing! The bar was open 24/7 so you can order as many drinks as you like for free! The food was so delicious and they had a wide variety of cuisines: italian, French, arabic and English... The staff was extremely friendly and helpful and always smiling! The rooms were always clean and in perfect condition! Everyone seemed really friendly and there was a lot of tourists from Sweden, Belgium, Russia and Denmark! The sauna, jacuzzi and steam room were for free and were so nice! I have to say definitely worth the money I will definitely come back again!

  • Stayed December 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Marielaspasova90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 July 2014

Firstly can I just start with ... you are going to have a fantastic time at the Jaz Mirabel Beach!
Arrived at hotel approx. 10.30pm. Quick check in (reception staff fantastic - very efficient throughout whole holiday - room 2265 LOL) and family restaurant open for meal until midnight.
We chose to lie next to the pool at Las Palmas Bar, we met the lovely Mahmood on day one who took care of our towels daily - thank you very much! Had sunshine all day. He saw to our every need. We must praise Ahmed, Islam and Romany at the Las Palmas Pool bar for there excellent service, they really did go all out. The pools are very clean, tested frequently and there are numerous pools to choose - something for everyone. Plenty sunbeds and shade if wanted. Fantastic layout, never felt over crowded.
There are 2 main restaurants (adult and family), we ate in the Adult only Al Nakheel restaurant everyday. The lovely Lobna greeted us - she is very friendly. Ahmed (Yahia) our waiter was by far the best waiter we have ever encountered in any hotel we have stayed in. He was professional and friendly and looked after our every need, we really will miss him!! (Steve says HI) Also have to mention Abdo the greatest chef who treat us like family (one, two, three love). We found the food to be excellent. Lots of choice every meal time, always hot. The head chef constantly ensures everyone is happy with the food and is quite happy to cook food to order if needed. We never found this necessary even with a member of our party having lots of food allergies.
We ate at the Moonlight Al a carte - which serves an excellent fillet steak. My only disappointment was we did not get to book into the Asian restaurant due to a system error in our second week - we heard this restaurant was fantastic and must have been very popular.
The Italian restaurant (ninos) re opens from midnight until 4am - they serve pizzas, chicken and chips, drinks also. Very good for a midnight feast after all those cocktails. Amir and Zacharria looked after us here on numerous occasions.
There are lots of Bars and seating areas in this hotel, we must mention Azim, Mohammed and George from the oriental flair bar - they are all fantastic waiters and constantly showered attention. Drinks are not branded however are of a very high standard in Egypt. We had no problems with any drinks. Lovely special cocktails made by Azim!! Thanks for all the crisps.
Night time entertainment is varied - the Cuban Trio fantastic, solo singer not the best however we did get to experience Lucy the guest relations manager do a solo night and thoroughly enjoyed her singing - she did a fantastic job and got everyone involved - well done!! Hope to hear more from you when we return.
It is lovely to see the sea from the poolside however we did not use the beach or the sea, they have a Jetty (however this is not finished) lovely walk and you can see plenty of fish from the end of the jetty.
All in all we had a fantastic holiday and we cannot wait to return to this hotel. It must be said that all of the staff really do make this hotel - sorry for anyone we have not mentioned by name (there are too many to remember but all equally as attentive and nice) This was our 9th visit to Sharm and definitely the best hotel yet. Thanks again for an amazing holiday!!!
Mandy, Steve, Francesca, Craig, Danielle and Colin.

Room Tip: Higher floors have better views.
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  • Stayed June 2014, travelled with friends
    • Value
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Helpful?
7 Thank craignfran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 July 2014

My boyfriend and I just returned from a 1 week stay in Jaz Mirabel Beach. Although we had a lovely holiday in general, we both expected more from the hotel, which is rated as 5 stars and "premium" on Thomsons website (the holiday company we booked through).

There were a number of good points about the hotel:

- very clean and well looked after, rooms cleaned everyday, as is the pool area and restaurants
- good number of pools and sun loungers
- beautiful resort, very big with easy access to beach
- choice of an adult only restaurant which my boyfriend and I really appreciated

However there were several key aspects of the restaurant we think could be greatly improved and seriously let the hotel down:
- staff friendliness/helpfulness varied massively, often waiters ignored us or would decide not to serve us drinks/pool service
- food was ok but in no way 5 star- very little choice for vegetarians, very limited choice for lunch, meat and desserts very poor quality, very slow and reluctant service in the restaurants
- my boyfriend developed food poisoning on the last day and the on-site doctor gave him medication that did nothing to help him
- no pool side drinks service or food service and no room service, which was disappointing as this is something you would expect from a 5 star hotel
- cocktails served at the bar were very badly made, e.g mojitos tasted disgusting
- I sometimes felt the staff were looking to exploit you and wanted to make a tip out of you and we felt under pressure to tip, and often the staff seemed to obviously expect a very large tip for just doing what they are employed to do
- hotel is a very long way from anything, if you want to explore the rest of Egypt you will need to get a taxi
- Thomsons completely exploit their position as a holiday provider- e.g charging hugely inflated prices for their own taxi and mini bus service, we recommend getting an independent taxi from outside the hotel, it will be half the price, similarly trips Thomson run to Soho square/snorkelling trips are very overpriced and can be booked separately from tour reps outside the resort for much cheaper
- A la carte restaurant (you are allowed one meal in an a la carte restaurant during your stay) is ok but again, it is not a 5 star standard restaurant, food was much better than the buffet restaurant but the quality was still not great, especially the desserts which tasted bland and were clearly frozen ready made desserts that had been defrosted
- some of the reception staff did not speak very good english- I appreciate most tourists do not speak Egyptian but it doesn't make sense to have people on reception that are not familiar with the main language spoken by almost every guest in the hotel??
- beach is man made, sand is very gritty and hurts your feet, not a very pretty beach in general, sea is warm but so much coral under the sea it again cuts your feet and it is uncomfortable to swim in the sea or relax in the shallows
- as many others have said, jetty is unfinished

Altogether, Jaz Mirabel beach is an ok hotel and we enjoyed our time there regardless of the faults, if you want a decently priced all inclusive trip to Egypt in a big resort then it is suitable, just do no go expecting 5 star food, service or treatment as is simply does not reach that standard. My boyfriend and I would not return to Jaz Mirabel beach again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Anonymous451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jaz Mirabel Beach

Property: Jaz Mirabel Beach
Address: Nabq Bay | P.O. Box 377, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Nabq Bay
#11 Romantic Hotel in Nabq Bay
#18 Family Hotel in Nabq Bay
#18 Top resorts Hotel in Nabq Bay
#20 On the Beach Hotel in Nabq Bay
#21 Spa Hotel in Nabq Bay
#24 Luxury Hotel in Nabq Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — Jaz Mirabel Beach 5*
Number of rooms: 645
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Also Known As:
Jaz Mirabel Beach Hotel Sharm El Sheikh
Jaz Mirabel Beach Resort
Jaz Mirabel Beach Sharm El Sheikh, Egypt - Nabq Bay
Mirabel Beach Resort

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