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Charmillion Club Resorts
Ranked #5 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 7 October 2013

We were at Sea Club in september and it was great. Hotel was amazing. Staff were friendly and useful specialy guest relation Laura who always helped us with smile on her face.The room was clean. The food was very tasty. We want to visit this hotel again next year.

  • Stayed: September 2013, travelled as a couple
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Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

Thank you for choosing to spend your vacation with us in Sea Group Resorts. We are delighted you had a good stay and found staff friendly throughout.

Your recommendation of our hotel is greatly appreciated, it's pleasing to read you enjoyed the food. Your thanks will be passed on to the staff mentioned.

We very much look forward to welcoming you back in the future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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787 - 793 of 2,498 reviews

Reviewed 7 October 2013

I went to stay in Sea club last month and had a fantastic stay. The food was tasty and there was plenty of choice. All the staff were polite and friendly. The hotel was spotless there was always people cleaning and doing a good job. The animation always had a smile and were full of energy, they always got the guests involved with everything. There was always some entertainment at night which was really enjoyable and the shows were very well choreographed. Guest relations were also very good always very helpful and willing to help with anything.

  • Stayed: September 2013, travelled solo
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Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

Thank you for choosing to spend your vacation with us in Sea Group Resorts. We are delighted you had a pleasant stay and found friendly staff throughout the hotel.

Your recommendation of our hotel is greatly appreciated, it's pleasing to read you enjoyed the food and found enough choice. Your positive comments will also be passed onto the animation team.

We very much look forward to welcoming you back in the future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

I really enjoyed my last vacation staying at "Sea Club Resort", everything was just perfect; the service, the hospitality, the food and beverages, the room service ... etc I'll plan to come back to you on my next vacation

  • Stayed: August 2013, travelled with friends
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Thank Alia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

Thank you for taking the time to write a review regarding your stay in Sea Club Resort.

We are delighted to see the resort met all of your needs and you had a pleasant vacation.

Look forward to welcoming you back in the future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013 via mobile

We went to sea club resort for our honeymoon, we loved it. Staff were all lovely and friendly. We checked in late and they kindly kept back some food for us. Our room was lovely and cleaned daily. The grounds of the hotel were bueatifull. The food was good. Spoilt for choice. 24 all inclusive bar. I cant stress though as to how friendly the staff were. Every time we sat at the pool or round the bar the staff were always bringing us fresh drinks and having a laugh with us. It was pretty quiet when we were there but that didn't bother us at all. We done a few excursions which we booked through our holiday rep who was around daily. Would highly recommend the ultimate desert experience and the vip boat cruise. Apart from the 2 excursions we done we didn't leave the hotel. Didn't have to there's everything you need. Gift shops. Pharmacy. Doctors. Jewelers. Bank. Private beach with food and drinks served. Theres also a hair/bueuty salon and a spa. Night club. There's a lovely relaxed area were you can sit and try the sheesh pipes. So yes we loved the hotel and would definitely go back but when its a bit cooler.

  • Stayed: August 2013
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Thank blair85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

Thank you for choosing to spend your vacation with us in Sea Group Resorts. We are very pleased to read how much you enjoyed your honeymoon.

Your recommendation and glowing review of our hotel is greatly appreciated. We are delighted you encountered many friendly staff and felt spoilt for choice with the range of foods.

We very much look forward to welcoming you back in the future.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

I went to Sea Club 22nd-29th September and it was fantastic! The hotel was amazing with gorgeous views, the room was large and comfortable. We had a problem with our shower the first night and it was sorted immediately. The staff are warm and friendly and really make you feel welcome. The man who was doing the house keeping in our room was Mustafa and he was lovely, smiley and very helpful.
RECCOMENDATION TO ALL... our Thompson rep, Ash, was lovely. He was very informative and stayed in communication throughout. We booked our desert 'star gazing' excursion with Thompson and it was fantastic. However, we booked our boat trip with Cena (who is GREAT!) from the scuba centre at the hotel and it was the best day! All the guys from the scuba centre that came along were lovely. We were well looked after by Ibrahim during our snorkeling as both my sister and I were nervous to begin with and even went on to do some introductory scuba diving lessons in the pool in the following days!
All the people who come round by the pool trying to advertise their services are from the hotel so just recognise that this is their living and I would reccomend them.
I really enjoyed the food, there was a good variety and would reccomend the Lebanese and Japanese restaurants. Although we had the chance to use the other hotels facilities, we stayed at ours as we were perfectly happy with everything.
With regard to the "trouble" in Egypt, it DID NOT apply in Sharm. There was not one moment where we felt we were in danger. We went on two excursions and went to old Sharm and Nama bay...perfect for handbags
;-) and we were completely comfortable being out.
If you're going to the Sea Club you will love it!

Stayed: September 2013, travelled with friends
Thank mellymay1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

Thank you for choosing to spend your vacation with us in Sea Group Resorts. We are delighted you had a fantastic week with us and found good levels of service throughout.

Your recommendation of our hotel is greatly appreciated, please accept our apologies for the problem with the shower, but we are glad it was dealt with efficiently.

We very much look forward to welcoming you back in the future.

Kind Regards
Mourad Iskander

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Reviewed 5 October 2013

Stayed for 7 nights from 26.09.13 to 03.10.13.

Firstly please do not believe the bad reviews! We were very apprehensive because some reviews were so bad. We arrived after 9pm and check in was quick and smooth. We were immediately advised to eat, which we did and even at that time of night there was a good selection of food available. I have to say that the selection of food was good throughout our stay. My son is a fussy eater and even he found a good range of food to eat at all meal times. We were taken to our room which had wonderful sea views (really worth the cost) and we were pleased. This hotel is definately 4 star. I have stayed in a 3 star in sharm el sheik before and this hotel surpasses that with ease in every area. FOOD good all round selection and Japanese and Lebanese restaurants are good. I just want to say the staff in all restaurants were lovely. Yes they charge 1 euro for a fruit juice smoothie its not part of all inclusive, I think that is reasonable considering your in the middle of the dessert and the fruit has to be imported. POOL lovely big and clean, we experienced no problems with sun beds at all. The staff around the pool are well mannered and polite.....did not experience any grumpy staff. BEACH lovely again and a good size. Be warned you need beach shoes as there are alot of stones. ROOM good sized, comfortable bed and balcony. The AC is brilliant.....not like some hotels. They provide entertainment on a regular basis but we did not particpate or go so can't really comment on that. The entertainment team were nice and friendly I had some conversations with them and they do try to engage guests which is good. We went on one trip which was diving. We booked with red sea diving they are based in the hotel by the pool. They were great. We enjoyed our day immensely. It cost £30pp. Be warned that Thomson do the same trip but it cost £20 more! Ash was our rep and we found him a pleasant and knowledgeable person. We had one issue that he sorted out promptly and it was very minor problem. All in all our experience was good. The staff were all lovely and helpful. The negs were with some of the russian guests, some of them are just to rude; but ultimately we did not let them spoil our holiday. Another neg was the free shuttle bus to naama bay operates in the morning and early afternoon. Alot of the shops open late so it would have been good if this service operated slightly later. We would go back to Sea Club and we would recommend it.

Room Tip: Book a sea view room the views are beautiful
See more room tips
  • Stayed: October 2013, travelled with family
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2  Thank rubiejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

Thank you for choosing to spend your vacation in Sea club Resort. Your review and recommendation of our hotel is greatly appreciated.

I am delighted to read you found a good selection of food, especially for your son. We will certainly look into amending the shuttle bus timings to accommodate our guests.

We look forward to welcoming you back in the future.

Kind Regards
Mourad Iskander

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Reviewed 2 October 2013 via mobile

We stayed at the Sea Club from 14th-29th September. When we arrived at the hotel we were given a warm welcome by Emil on Reception who gave us our all inclusive wrist bands and advised us to go for Dinner and then come back to check in. After dinner check in was quick and simple and Emil was very helpful with our request for a double bed in our room rather than 2 singles. Whilst mentioning reception we would like to say Emil was very helpful throughout our stay and was able to accommodate us with anything we needed.

The pool was a nice size but does get a dirty 'tide mark' around it but the staff are constantly cleaning it. As the hotel was less than half full it was always easy to find a sun bed. We found the towel guys were grumpy and didn't like to speak even when my husband thanked the one guy (Ahmed) in Arabic. We handed the towels back and the cards were just put on the counter even if we were holding our hand out.

The service at the pool bar was quick but the little plastic cups are too small. We also found guests did not put these in the bin and as the cups are so light when they are empty they were constantly blowing into the pool.

We spent most evenings at the Island bar, the service was good and we found the atmosphere really relaxing. The bar does get quite crowded when there are lots of people sitting there which makes it difficult to get in and order your drinks.

As other people have mentioned the spirits are not great tasting so if you are a spirit drinker I would take your own.

With regards to the food I will split this down per restaurant. Starting with the main restaurant: breakfast - there is quite a wide selection of food-waffles, croissants, pancakes, Danishes, toast, omelettes, sausages (beef or chicken) etc... Lunch - we found the selection limited and couldn't always find something we like. Dinner - there is a different theme each night and there is something to choose for even the fussiest eater but the selection is limited. The only night we really struggled with was fish night.

The staff in the main restaurant are really helpful especially Maged, Shaban and Abdul. We never had to wait long for a drink from these guys. Our drinks were usually on the table by the time we sat down and when the glass was empty it was quickly replaced with a full one.

With regards to the al la carte restaurants we tried all 3 and did not have a problem getting in to any of them as the hotel was quiet. Firstly we went to the Lebanese - the food was good here but for some reason we were served our starter and main course at the same time. Japanese - the food was great with big portions. The only thing I would say is that the chicken, beef and fish are all cooked on the same grill and cooked using the same utensils. As I don't eat beef this put me off a bit and I suppose this will be a problem for vegetarians. Italian - we had Seafood and chicken. The chicken was nice but the Seafood was inedible.

We did complain on our holiday about our experience at the Italian restaurant and I have to say the hotel were really good about it. The head chef personally apologised to us and cooked us a lovely 3 course meal in the restaurant the next evening to make amends.

The rooms were nice and spacious and Mustafa our cleaner always cleaned the room to a high standard. We must also say how friendly Mustafa was and he always spoke to us when he saw us round the hotel.

The beach was average quite stony and the sea was quite rocky so we would recommend water shoes. The fish in the sea are fantastic and colourful and easy to see even in the shallow water.

As mentioned in other reviews there are people around the pool and the beach trying to sell you massages and trips but they do take no for an answer and will just say hello and move on.

We booked the cleopatra massage which we bought from Ismail the Spa Manager round the pool. We would recommend this package if you want a couple of hours of relaxation out of the sun and the oils they use certainly help with the tan. Ismail and Muhammed (the 14th) from the spa always took time to chat to us round the pool to see if we were ok even though we had the massage early on in our holiday.

We booked the aqua park from Samir at the dive centre. Samir was another very friendly helpful guy who was not too pushy. We thought the aqua park was a bit of a waste of money as there are only a few slides and they only had half running at any one time.

We found the wifi at the hotel very expensive ( £32 for 6 days) the signal was also very patchy.
There is also a bank and Doctor and Pharmacy on site which comes in handy if you have any medical problems.

The hotel holds a management cocktail party each week and we were invited both weeks we were there. We really enjoyed these and found it useful to speak to Laura in guest relations who is interested to know how they can improve on the hotel.

The worst thing about the hotel in our opinion was the Animation team. They seemed to have favourite guests especially the Russians and excluded others. One girl in particular would rather look at the pool than even say good morning which put us off and was rather rude. The night time entertainment didn't really appeal to us and therefore we didn't bother with it.

Finally we saw no sign of the troubles you see in the news in Sharm El Sheikh with regards to the political protest. We booked some trips through Ashraf our Thomson rep who was one of the best reps we have had and we felt completely safe.
On the whole we enjoyed our time at this hotel but would we go back? I think probably not unless changes were made. We have been to Egypt 4 times before and there are better hotels. The staff we named were fantastic and if the hotel had more people like these it would make this hotel amazing! This hotel has the potential to be 5 star but at the moment in our opinion it is not.

  • Stayed: September 2013
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1  Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5MouradIskander, General Manager at Charmillion Club Resorts, responded to this reviewResponded 10 October 2013

thank you for taking the time to write a review following your recent stay in Sea Club Resort. It's with regret that you were unwell during your stay which limited your enjoyment during the vacation.

I can assure you all of the points raised within the review will be investigated and dealt with as a matter of urgency. All feedback we receive enables us to make improvements to ensure guests have a pleasant stay.

Kind Regards
Mourad Iskander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Charmillion Club Resorts

Address: Bay of Nabq | Sharm El Sheikh, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Nabq Bay
#5 On the Beach Hotel in Nabq Bay
#5 Spa Hotel in Nabq Bay
#5 Luxury Hotel in Nabq Bay
#7 Romantic Hotel in Nabq Bay
Price Range: £53 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Charmillion Club Resorts 5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Sea Club Resort - Sharm El Sheikh Hotel Nabq Bay
Sea Hotel Nabq
Sea Hotel Sharm El Sheikh
Charmillion Club Resorts Sharm El Sheikh, Egypt - Nabq Bay

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