We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shamazing Sharm Grand Plaza”
Review of Sharm Grand Plaza

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sharm Grand Plaza
Ranked #17 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 19 November 2013

Where to begin.Firstly fantastic holiday from begining to end,We arrived 31st October to be greeted by a lovely man Mohamed Saad (Duty Manager) who upgraded us to a deluxe sea view family suite & gave us two complimentary invitations to the a la carte restaraunts,very quick & efficient check in.Our room was huge with a fantastic view & perfectly positioned near the large pool & sea/beach.The grounds of this hotel are beautiful & well maintained hats off to the gardeners! the layout is great everything within easy access.Our waiter Hamada was great all week keeping our table,drinks ready & fab with the children without ever being tipped which of course we did at the end of our stay, so dont think you dont get good service unless you tip!
The food was lovely & a good variety although geared towards german/russian tastes at times my children aged 7 & 13 never had a problem with choice we all enjoyed the theme evenings but especially enjoyed the two a la carte Portofino (italian) and the falafel (egyptian) service & food wonderful.The Animation team are a real credit to this hotel & believe me with a teenager they were a blessing never once did we get the i'm bored!! Sam & Salah kept him going with water polo, beach volleyball ,football etc.What fantastic energy this team have & a great attitude towards all the guest young & old alike. Big thank you to Michael, sam ,salah,amy & sasha you really made our holiday, best hotel based Anamation team ive ever come across worlwide.The cleanliness of the hotel was amazing & our cleaner Mohamed couldnt do enough for us we came back from the pool each day to find amazing towel art my 7 yr old thought it was great fun.a fresh bottle of water & beautifully cleaned rooms.We enjoyed the british night on the beach & the two cocktail parties we were invited to,it was during one of the cocktail partys that we were asked if we had any problems ,we spoke to Mohamed saad about a problem we had with an outside tour rep who was not part of the Hotel he called Mr.Waleed Hassan the Manager & explained our situation who the took it upon himself to completely rectify our problem for us without even being asked the hotel went out of their way to make sure we had a great stay, lucy from guest relations spent most of her time checking if everyone was happy & making sure you had everything you needed walking around the pool & beach areas daily in the heat as well. Lastly a mention for the Hotel Taxi service Great Guy(Ahmed Afsa) friendly & very helpful & all the lovely shopkeepers around the hotel grounds.The hotel even provided free coaches to soho square & back !what service never had this anywhere else in Egypt! We booked trips through mohamed number1 down at the dive centre by the jetty (which by the way is superb for viewing the number of tropical fish in sharm) he gave great service & great prices,we also booked swimming with dolphins through hotels 4 u rep sayed,the most amazing experience ever definately reccommend this trip.overall we had a fantastic Stay & all four of us agree we will definately be returning. p.s the pumpkin carvings on halloween night were a lovely touch.

Room Tip: Room 1130 Tiran Block amazing views & fantastic amount of space for a family.
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 20 November 2013

Dear Stephanie H
On behalf of the entire Sharm Grand Plaza management and staff we would like to thank you for your feedback and for choosing the hotel for your recent stay in Sharm El Sheikh with your family.
It is our pleasure to know that your stay with us had been a pleasant one. We are glad also to know that our services and staff manners were up to your expectations.
We will be looking forward to welcoming you in the nearest future and we will do our best always to exceed your expectations
Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (4,352)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,458 - 1,464 of 4,353 reviews

Reviewed 18 November 2013

nice hotel. bit dated in deco and equipment but overall happy with the stay. food- a lot of but repetitive and many times bland. loved the egyptian night and arabic one as they used local spices so food had plenty of flavours but otherwise just simple. a bbq outside was nice but plates there would be amazing (had to go in, take a plate then march all the way down then up again...) if you tip you get amazing service, if you dont...well nothing special...did couples massage- was great, really enjoyed it, did day out snorkling- great fun just again simple and plain food, did a trip to dessert- waste of time really. dirty, nothing special, poor camels and poor beduins trying to sell you stuff. felt obliged to buy.
its quiet atm so plenty of space by the pool, beach is nice too, drinks ok but why oh why wine is served warm (had to drink it with soda every night) and only served by night? would love to have it in the bar by the pool, if spirits are served why not wine?
got invite to managers cocktails 3 times..which is nice, we got invited to the a la carte but didnt go. nice that they show football on big screens, if you like animation they the team is great. so nothing really stood up apart from beautiful grounds, clean, well kept, really nice.

dont be fooled by 5 pools. its 4 plus a lazy river which is just for show, never seen anyone in it and no sun beds around it so not in use really.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank olita23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 19 November 2013

Dear olita23

We would like to thank you for your recent review of your stay in Sharm Grand Plaza. Also we appreciate your time for posting your feedback here. First of all tipping is optional and nobody’s obligation. All staff are briefed about it and must not relate to actual service given. We wish that you had informed us with more specific information of where this happened.
Last and not least we regret that during the stay any of your grievances were not conveyed to the management during any of the cocktails’ in order to correct possible short-comings.
For your information the river pool is available for swimming at all times however we do not provide sun beds in this area as a safety issue as the slope (due to land level difference) towards the children play area could get wet and it might present the possibility of having unwanted accidents. We do believe in safety first and with 1400 sun-beds available all over the Resort we feel that there is surely no shortage.
We do hope we will be able to welcome you again to Sharm Grand Plaza Resort in the hopefully not so distant future.
Best regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Firstly good points. Close to airport. Several pools and clean. Excellent service by mohammed the towel guy at nino bar. Rooms big n clean. Patios lovely. Reception friendly. Money changing services. Shops in the hotel. Shops outside the hotel on main road. Animation team pleasant. Room service cleaned room well everyday by pleasant man gomar. Manager comes round on regular basis checking all ok. 2 complimentary meals in a la carte restaurants fantastic food there. Good local wine! Entertainment ok from animation team each night
Development areas and not so good things. You only got good service when u tipped the staff. Every day u got harrassed n invited to feedback meetings. If you didnt go you had another reminder to attend every day. Spirits were weak. Cocktails average, they put in spirits u have to make the rest up with fizzy pop! Breakfast good variety however waiting for omlettes became a nightmare.. Lunch n dinner....you Always found something to eat but the variety was poor. Some staff looked drained as working long shifts, one told guests how short staffed they were, he had to man 3 food stations on evening and was manic! When looking for table to eat instead of wiping down the staff turn over the table mat, shAke of any food and then place your utensils down. Put me off eating as tables were sticky often. Nino pool is relaxation pool for quiet time, instead we got invaded by kids, loud guests with music playing loud. Even one of the managers wifes were here same time at the pool and she looked frustrated by all the noise!
OverAll if was average. I have stayed at 5 star hotels in sharm before and would definatley class this one more a 3 star

Room Tip: I went for ground floor and was fine. Air con is really good in rooms
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 19 November 2013

Dear Tina B
Thank you for choosing Sharm Grand Plaza Resort for your recent stay in Sharm El Sheikh. Also we appreciate your time for recording your feedback here. First of all tipping is at guest’s discretion and there is no obligation for anyone. All staff is briefed that we do not accept tipping being related to service given, as service has to be the same for all and is the reason to be hired in the first place. We wish you contact us with more specific information of where this happened as we definitely would like to investigate in detail. We do our best to be approachable for the guest at all times at the pools, the beach, restaurants etc. and we wished that you would have brought these serious matters to our attention. No harassment is permitted and if know we would take immediate action.
We have increased one omelets’ station to two at the main restaurant to avoid queues at the morning time .Also both main restaurants are open, hence 3 omelet’s stations, unfortunately we cannot make omelet’s in advance as we want to ensure freshness and quality. The Nino pool is our quiet pool with no music or animation activities and a pool attendant is present at operation hours. This pool has also a shallow area for children and we can not prevent guest from enjoying this pool. We are a Family Hotel and we are sure you agree with us that children have the right to be lively though we do agree it can be annoying to some!
We regret again that you did not address any of above issues to the hotel management during your stay so we could handle during your stay and get to the roots of problems to ensure that you leave the hotel satisfied.
Last and not least we will be more than glad to welcome you again in the future shall you decide to repeat your visit to Sharm Grand Plaza Resort and we will do our best to exceed your expectations.
Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

I have been to Egypt a number of times but have never really felt the need to make a review, on this occasion however it deserves a mention.

This is the best hotel i have ever stayed at in Egypt, the resort itself was well maintained, airy and large, all the staff from the reception team to the towel attendant were wonderful and i have no complaints regarding the food or drink, plenty of choice for all tastes.

One of the standouts is the animation team, with special mention the Ryan and Sam who's boundless enthusiasm and sense of fun really made this one of the best holidays i have had in a long time, a definite asset to Grand Plaza. For the first time in many visits to Egypt i will happily book to stay at this hotel again..........

Room Tip: I would prefer a 1st floor or second floor room, never a fan of ground floor rooms.
See more room tips
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Topherjbennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 19 November 2013

Dear Topherjbennett
Thank you for choosing the hotel for your last stay in Sharm El Sheikh and for sharing your feedback of your stay at Sharm Grand Plaza Resort. It is a great pleasure to know that we are on the right track to gain our guests’ satisfaction and loyalty.
We will be looking forward to welcoming you again at Sharm Grand Plaza Resort and we will do our best always to exceed your expectations
Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

Just returned from a weeks holiday at the sharm grand plaza and already looking to book again for next year. Brilliant hotel with excellent staff including animation, bar & waiting, reception and even the cleaner! A really friendly environment which is made better by every member of staff that we came across really going out of there way to ensure we had an enjoyable stay. The VIP boat cruise is a must as the boat was English only and with just 25-30 people on board, there was plenty of space and lunch for everyone. Travelled as a group of two friends and both agreed one of best overall hotels and holidays we have had.

Room Tip: 'Tiran' block was easily accessible and a good central location within the resort
See more room tips
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deano123566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 19 November 2013

Dear Deano123566
We would like to thank you for sharing your positive feedback of your stay at Sharm Grand Plaza Resort. It is for our pleasure to know that your stay with us had been a pleasant one and we are glad to know that our services and staff manners were up to your expectations.
We will be looking forward to welcoming you again at the hotel and will do our best to exceed your expectations always.
Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

The animation team made my holiday! Sam was so lovely and friendly and said hello everyday he made our holiday he deserves a bonus! Our room was great. The food was ok but the chicken could of been cooked longer. The only thing that let it down was you only got the AMAZING service if you tipped. Also the pools were great! Would deffo go back! Thanks again to Sam!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Girdler1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 19 November 2013

Dear Girdler1999
Firstly thank you for sharing your positive feedback on your stay at Sharm Grand Plaza Resort. It is our pleasure to know that you spent a nice holiday; also we are glad to know that all our services and staff manners here were up to your expectations
we will be looking forward to welcoming you again and again in the resort
Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013

Just returned from a weeks holiday here with my partner. The resort is gorgeous and massive, the pools are good, and the beach is amazing with all the fish in the sea swimming around your feet. The room was clean, had an amazing view and everything worked well. We didn't have a problem with the variety of food, and found something to eat every meal time. Though sometimes the food could of done with a bit more cooking i.e chicken, and one guy didn't cook the omelettes completely as he was rushing a bit because of the queue, but everything else was fine. I did get ill a few days before leaving which was annoying as i was very careful, but it could of been anything that caused it. We were invited to dine at the al carte restaurants but we didn't have time to go to them. The entertainment was funny, and the staff were friendly. We would return to this holiday if we decided to go back to Sharm.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank niknak2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this reviewResponded 17 November 2013

Dear niknak2013
Thank you for staying at Sharm Grand Plaza Resort and for taking the time to review your stay with us.We are very pleased to know that you enjoyed your stay in general and you feel you were looked after.
Rest assure that your positive comments were taken into our consideration and immediate action.
We will look forward to welcoming you at Sharm Grand Plaza Resort and we will do our best always to exceed your expectations.
Thank you
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Nabq Bay
6.7 mi away
Barcelo Tiran Sharm
Barcelo Tiran Sharm
#11 of 33 in Nabq Bay
1,132 reviews
4.4 mi away
Cleopatra Luxury Resort Sharm El Sheikh
3.3 mi away
Sea Club Resort - Sharm el Sheikh
Show Prices
Show Prices
Show Prices
4.6 mi away
Radisson Blu Resort, Sharm El Sheikh
2.4 mi away
Sultan Gardens Resort
Sultan Gardens Resort
#20 of 231 in Sharm El Sheikh
6,347 reviews
4.8 mi away
Rixos Sharm El Sheikh
Rixos Sharm El Sheikh
#3 of 33 in Nabq Bay
4,324 reviews
Show Prices
Show Prices
Show Prices

Been to Sharm Grand Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sharm Grand Plaza

Address: El Salam Rd, 8 Km from Sharm Airport | P.O.Box 340 Sharm El-Sheikh, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nabq Bay
#10 Romantic Hotel in Nabq Bay
#13 Top resorts Hotel in Nabq Bay
#14 Family Hotel in Nabq Bay
#16 On the Beach Hotel in Nabq Bay
#16 Spa Hotel in Nabq Bay
#17 Luxury Hotel in Nabq Bay
Price Range: £37 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sharm Grand Plaza 5*
Number of rooms: 547
Official Description (provided by the hotel):
Perfectly laid on the shores of the Red Sea, with private 300 meters long sandy beach, own stunning Coral reef, 90 meters away walk on the hotel own jetty, The Sharm Grand Plaza reflects peacfulness, tranquility and comfort.The one and only resort in Sharm featuring a 2 double queen size bed in all rooms "160 cm wide", Our aim is for you to relax and enjoy the wide range facilities of pools, entertainment and Dinning experiences. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ebookers, TripOnline SA, Southall Travel, Booking.com, Evoline ltd and Cancelon so you can book your Sharm Grand Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sharm Grand Plaza Hotel Nabq Bay
Grand Plaza Hotel
Grand Plaza Sharm El Sheikh
Grand Plaza Resort
Sharm Grand Plaza Sharm El Sheikh, Egypt - Nabq Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing