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“Fantastic Place”
Review of Sharm Grand Plaza

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Sharm Grand Plaza
Ranked #16 of 31 Hotels in Nabq Bay
Certificate of Excellence
Carshalton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Place”
Reviewed 11 June 2014

Returned last week from a fantastic holiday at Sharm Grand Plaza. Wonderful resort for a relaxing time. All the staff make a massive effort to make your stay as relaxing and enjoyable as possible. Unlike other resorts I've visited reps selling experiences are very respectful and do not pester you constantly. The room was huge with a great view, immaculately cleaned everyday. Thanks to Zara who does a great job of ensuring everything's ok and giving advice on getting around. Highly recommended.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SVallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 13 June 2014
Dear SVallis,
Thank you for choosing Sharm Grand Plaza Resort for your latest stay in Sharm El Sheikh and for sharing your feedback
We have the pleasure to know that your stay with us had been a pleasant one we are glad to know that our services and staff were up to your expectations.
The aim at Sharm Grand Plaza is to have highest possible standard of service to exceed our guest expectations
We will be looking forward to welcoming you again and will do our best always to exceed your expectations
Thank you
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (715)
Date | Rating
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English first
London, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 June 2014

We have just returned from a brilliant ten days at Sharm Grand Plaza! Our room was brilliant, we had two huge double beds and two single sofa beds with a lovely balcony looking over the pool and beach!

The food was actually very good for the price we paid, the variety was good and we always found something we liked to eat! The service from all waiters was excellent, we were brought drinks to our table in he restaurant and plates and glasses were all tidied up immediately. Also excellent services from the waiters at Luna Pool Bar especially A.Makid who brought us drinks to our sun beds and ensure we were always looked after very, very well ( we always tipped them and they look after you) . The hotel is always very clean and very, very well maintained. The groundsmen are constantly cutting grass, cleaning floors etc.

The animation team were ok, not the best team I've seen but they all made lots of effort and he shows we're average shows you would usually see at a resort, nothing special. But they always said hello and we're very polite.

Zara Foster is the guest relations and she was absolutely excellent, she called us on our first evening to check we had a good start to the holiday. She was also round the pool or reception area everyday to ensure everything was ok and if we had any questions etc. She is so friendly, informative and it was great to have someone you could relate to that you could understand. She did an absolutely fantastic job !

We went on the Sokar Safair which we booked through with Marko at the pool which was excellent. We were out in the desert for over 3 hours which was fantastic, I would definitely recommended it!

We were based in the Tiran block and our cleaner Mohammed was excellent. Our room was spotless and he always made a fab creation from the towels! He was also very friendly and polite.

My partner unfortunately fell ill towards the end of the holiday and we called the doctor, he was excellent, very quick efficient and he had very good English.

Only downside is the wifi is rubbish! All in all a fantastic holiday and we would certainly return!!!!

Room Tip: We were based in room 1122 in Tiran block it was excellent!!!! Couldn't of asked for a better ro...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Londonlover5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 13 June 2014
Dear Londonlover5000
Thank you for choosing Sharm Grand Plaza for your recent stay in Sharm El Sheikh and for sharing your feedback . It is a great pleasure to know that we are on the right track to gain our guests’ satisfaction and loyalty
Rest assure that we will take your comments into our consideration and future planning
We will be looking forward to welcoming you again at Sharm Grand Plaza Resort and we will do our best always to exceed your expectations
Thank you
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

Stayed with a friend for 2 weeks was the perfect holiday. For the first few days you get asked to do excursions and spa treatments ect but after that they leave you alone. The hotel is beautiful and quite large so not to busy. The beach is fab especially if you get a spot at the front with a nice breeze. Nuts bar.. What can i say, such a good idea! Food isnt great but its bareable. The animation team are brilliant, so friendly and great fun. Also Zara Foster the english guest relations lady was fab! Nothing was to much trouble. I will defo be returning in the near future.

  • Stayed May 2014
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Watagwannn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 13 June 2014
Dear Watagwannn
We are happy to hear that you enjoyed your stay and that you were totally satisfied with the products and services we are offering. It is very important to us to know that our guests’ needs and requirements are always met
Thank you and we hope that we will be able to welcome you back at Sharm Grand Plaza resort and to be one of our repeater guests
Regards
The Management
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

The hotel is really nice with its amazing grounds and views, and is very well maintained, I saw people grafting every day in the hot sun to ensure the grounds and the pools are kept nice for the guests! Our cleaner was a nice, polite guy who was very good and efficient with his work, replacing things without any hassle or asking him to do so all without giving him a tip, although I did so at the end of my trip! First few days he was arriving around 8am - too early, however I found the solution to this was to hang the 'do not disturb' sign on my door handle, and after that he never arrived until we had removed this. Most of the hotel staff were very nice, polite and helpful although I also encountered a few rude ones both on reception and in the main restaurant. Travelling as young Asian girls, we also found a lot of the staff to be perverted, however I must rate our cleaner here as he stood out to us in regards to this as he was very decent and respectable towards us, but unfortunately I have forgot his name! Our room was lovely, nice and big, although as soon as I got there around 11pm I had to get somebody to come and repair the balcony door as it was not locking! It was dealt with efficiently but this I think should have been addressed prior to my arrival. For a 5* the mini cooler in the room was rubbish! But the biggest downfall of this hotel was the food which was not nice at all, we was told after complaining that a new chef had now started so we would see an improvement in the food, but this we never saw. Speaking to other English guests, they also shared the same view on the food so we was not alone. Most nights we ate out as we wasn't really left with a choice but to do so. When arranging for a taxi it is best to do so through the hotel as you won't get ripped off, we had a regular hotel taxi driver called Waleed, he is a really wonderful and pleasant man who made us as girls feel very safe and comfortable when travelling with him and had no problem with going out of his way and changing return times if needed. Also, I must mention the people who worked in the hotel shops, they were all really nice people, especially Ebrahim from the perfume shop who returned my expensive possession after I had left it in his shop the first time I had gone in!! I was upset and really thought I would not get it back, but he returned it without me even asking for it as soon as I went back to see if I had left it there later that day, he truly was a genuine, helpful, amazing person who become a good friend of ours whilst we was there. And lastly, unfortunately I had to see the hotel doctor whilst I was there which I was really dreading, but never have I met a doctor as nice as this one who was not out just for money as one would think, as he helped me free of charge as my travel insurance excess was too high and I decided not to pay privately as I was due to fly home soon!!! Overall, despite the negative things, we did really enjoy our holiday and would consider coming back here, but without going all inclusive next time. Thankyou to all of you at Sharm Grand Plaza.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sweets246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 13 June 2014
Dear sweets246
We would like to thank you for taking the time to share your experience about your stay in the hotel. It is great that you enjoyed your stay and was totally satisfied with hotel products, services , and staff manners. We are glad to know that our team members have managed to deliver a bit of personal care as it’s our goal to provide an extra service to our guest and to let them feel most relaxed and happy. Thank you once again for your kind appreciation and we will be happy to welcome you back in the not so far future.
Best regards
The Management
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Oldham
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 June 2014

This was my first time to Egypt and I couldn't fault anything. The hotel was fantastic, the staff were great but I have to say the animation team was incredible.

The weather was really good and the sea was to nice to describe.

I would recommend the hotel to anyone. Also I would recommend going to the beach party.

Ste

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Barberste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 11 June 2014
Dear Barberste,
Thank you for choosing Sharm Grand Plaza for your latest stay in Sharm El Sheikh and for sharing your feedback. It is a great pleasure to know that we are on the right track to gain our guests’ satisfaction and loyalty
We will be looking forward to welcoming you again at Sharm Grand Plaza Resort and we will do our best always to exceed your expectations
Thank you
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

we arrived at The Grand Plaza and couldnt speak arabic, then we met lovely Zara Foster, what a great lady, she was polite, kind, and always smiling. She always went out of her way for us all the time when we needed help and helped resolve all our problems and queries. Would definatley go again, and definatley.

Also the animation crew where amazing there,all of them, especially Katy Charlton and Dylon n the little blond gal (sorry forgive me she was such a diamond to) but my memory is not amazing :), top people, made our holiday extra amazing they were always happy, Also the DJ of the Hotel Neo i think forgive me i may be wrong, big fella, nicest guy on the planet a top geezer an a true gentle men. Would defo recommend this holiday to this hotel and this place and DEFINATLY TO the people I HAVE MENTIONED ABOVE AND ALL THE ANIMATION CREW IS WELL, the holiday would not have been the same without these lovely human beings!!! they made our holiday fantastic, 10/10 all the way.

Big Up all them and ONE BIG FAT LOVE all the way!!!Xxx VJ = Viraj

Room Tip: beach view all the way
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Viraj C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 10 June 2014
Dear Viraj C
We would like to thank you for sharing your feedback of your stay at Sharm Grand Plaza Resort. It is for our pleasure to know that your stay with us had been a pleasant one and we are glad to know that our services and staff manners were up to your expectations
We will be looking forward to welcoming you again at the hotel and will do our best to exceed your expectations always
Thank you
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northamptonshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014 via mobile

Myself and my wife have just returned from sharm grand plaza, what a fantastic holiday we have had, food was great at all mealtimes and while somethings may not be to your taste there is quite a variety, catering for lots of different nationalities must be a hard job. The hotel grounds were beautiful and well maintained, maintenance staff are always seen working right through into the night to help guests have a pleasant stay. The staff were very polite and helpful and deserve any tips that they recieve. A special thanks to the restaurant staff, i felt like i was taking my wife out for a meal on all occasions. The Animation team kept us amused all day around the pools and in the evening with their various shows. The room was cleaned every day and brought a smile to my wifes face when she arrived back and saw the various towel displays. I had booked a deluxe sea view room, not sure if thats what i got but i was more than happy with the view above the luna bar, pool and the sea with a fantastic sunrise in the mornings, i was in room 3326. All in all we had a very relaxing holiday which is what we both needed, i would definately go back to this hotel and would recommend it to to others, although the weather was a bit hot for me it would probably be at a different time of year. Only one small negative for me and that is the wifi in the hotel which is only for browsing and charges apply for anying more, WELL DONE SHARM GRAND PLAZA, and thankyou for a wonderful holiday. From Tony & Sally Riley (may/june 2014)

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the m, Manager at Sharm Grand Plaza, responded to this review, 10 June 2014
Dear Tony R
Thank you for choosing Sharm Grand Plaza Resort for your latest stay in Sharm El Sheikh and for sharing your feedback
We have the pleasure to know that your stay with us had been a pleasant one we are glad to know that our services and staff were up to your expectations.
The aim at Sharm Grand Plaza is to have highest possible standard of service to exceed our guest expectations
We will be looking forward to welcoming you again and will do our best always to exceed your expectations
Thank you
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sharm Grand Plaza

Property: Sharm Grand Plaza
Address: El Salam Rd, 8 Km from Sharm Airport | P.O.Box 340 Sharm El-Sheikh, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nabq Bay
#10 Romantic Hotel in Nabq Bay
#12 Top resorts Hotel in Nabq Bay
#14 Family Hotel in Nabq Bay
#15 Spa Hotel in Nabq Bay
#15 On the Beach Hotel in Nabq Bay
#16 Luxury Hotel in Nabq Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sharm Grand Plaza 5*
Number of rooms: 547
Official Description (provided by the hotel):
Perfectly laid on the shores of the Red Sea, with private 300 meters long sandy beach, own stunning Coral reef, 90 meters away walk on the hotel own jetty, The Sharm Grand Plaza reflects peacfulness, tranquility and comfort.The one and only resort in Sharm featuring a 2 double queen size bed in all rooms "160 cm wide", Our aim is for you to relax and enjoy the wide range facilities of pools, entertainment and Dinning experiences. ... more   less 
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Also Known As:
Sharm Grand Plaza Hotel Nabq Bay
Grand Plaza Hotel
Grand Plaza Sharm El Sheikh
Grand Plaza Resort
Sharm Grand Plaza Sharm El Sheikh, Egypt - Nabq Bay

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