We visited sharm el sheikh for the first time in the middle of April 2014. Water park facilities were excellent as we're the beach and snorkelling - coral reef fantastic. The hotel staff were extremely friendly and room cleaner Mohammad of 7303 was a nice guy and efficient with making animals out of towels! The rooms were big with fab air conditioning. Would defiantly recommend. A special mention to shiarf (the waiter) was very helpful with my son and I when he was sick.

After reading reviews of this hotel I had mixed feelings about booking here but went ahead anyway. We emailed the hotel before arrival requesting a cot in the room for our 11 month old as we where arriving late and new she would be shattered. When we arrived at check in the assistant recognised our names took us to one side and told us our room was all ready as we had asked to have have a great holiday, what a lovely start I thought. However when we arrived at our room at about 9.30 pm with a very tired 4 year old and a shattered 10 month old we walked in to find one double bed a sofa and that was it. I got straight on the phone to reception I couldn't believe after the greating we had just had that we where in the right room. But yes it was the right room and we where told they where busy and to wait after about four calls and an hour later we got a cot with no bedding, so I phoned back and asked for bedding and where was my 4 year old to sleep. On the sofa bed was my response. So I asked for bedding for the cot and the sofa bed About another half an hour later a guy turned up droped the bedding off and walked off leaving us to make up our own beds. I then noticed we only had one pillow and one towel in the room so back on the phone again. Not a great start and no means of apology offered. As the holiday went on we found the hotel to actually be ok water park was great and all the staff really work hard to make your stay a pleasure. We had abit of banter every day with some of the staff and they are all really good with kids. The rooms are ok could do with a refurb but but you get what you pay for. The dining experiance was a nightmare tho the dinning room is way way to small for the amount of guests and they only have a couple of high chairs which for a family resort is shocking. We even had to stand outside on a couple of occasions and wait for a table to become free. Entertainment is pretty poor in 14 nights I went to the bedwin tent about 10 times with my 4 year old. They had a belly dancer on about 5 times, mr park inn, mrs park inn, mrs park inn, mr and mrs park inn, and the one of the staff standing on some broken glass on night. So either holiday makers making the entertainment or just very poor cheap as they can find acts. But the worst thing of all was drinks you couldnt get a cold beer cocktail or soft drink for love nor money. Most bars had beer taps but hardly ever used them just warm cans kept on the floor and poured into little plastic cups which was such a shame because the handfull of occasions I did manage to get a draught beer it was lovely. So my rundown of this hotel would be average rooms, great water park, brilliant staff, alk ruined by very poor management trying to cut costs by serving undrinkable drinks, and not opening the second restaurant and not wanting to pay for entertainment. So sack the manager keep all the staff, and this hotel could be a gold mine.