I have just returned from my 5th visit to the Park Inn in as many years with my 77 year old mother and 15 year old daughter, I must say we had an absolutely fantastic time. Once again the staff from the cleaning staff to senior management were absolutely fantastic nothing was too much trouble for them.
On our arrival, at the hotel we were allocated our fantastic room a Junior suite by the reception staff and were in situ and enjoying our Jacuzzi bath within 20 minutes of arriving at the hotel, fantastic service.
Yes for the first couple of days the restaurants were a little hectic and bore great resemblance to feeding time at the zoo because the hotel booking team much against the wishes of the General Manager had sought fit to flood the hotel with Egyptian guests who on the main have the manners of a group of Barbary apes , which in turn had the knock on effect of not enough plates and cutlery as they took to piling the food so high on their plates and leaving them on the table at one meal I counted 25 plates on one table! no wonder there was a shortage!!. and yes there were some fights between the Egyptian nationals because they are naturally volatile one of the arguments was because one guest had taken a photo of another mans wife which in some cases in Britain would cause and argument but to blame the hotel that is completely unfair and unjust.
The restaurant situation was soon rectified as the management wanted to make the British experience better and were conscious that the other guests were disturbing our peace and quickly arranged for a separate restaurant for the British for the evening meals providing a choice of two 5 course meals which were served by waiters all bar the starters, This is was indeed a greatly appreciated and most enjoyable as all meals are described in the holiday advertisements as buffet style. During our second week the arrangement change due to more British guests and extended to a separate dining room for both breakfast and evening meal. At no time did any of my party struggle to find a plate or cutlery our tables were waited on by amazing staff lead Hazem Elsaka who ensured that our eating experience was enjoyable. On many occasions I was told by the chef that he would cook me exactly what my daughter and I wanted to eat as all he wanted was for us to have a good holiday. On two separate occasions we took him up on his offer with both of us choosing to have calamari which I must say was absolutely fantastic. The restaurant staff were cheery and helpful at all times even when being abused by the other guests, in particular our thanks go to Etham, Yahay, Hazem and Raouf.
Our room was absolutely fantastic so spacious and had recently been re decorated, with a flat screen television and new couch and decor. The room had a new kettle and a good selection of complimentary tea, coffee and water. The maid was fantastic and ensured that the room was cleaned each day and his towel art was second to none. On the odd occasion we were a towel short but this was soon rectified by a free call to the reception, and within a matter of minutes a freshly laundered towel would be presented to me at the door.
The pools and grounds were spectacular and kept the the highest standards, the aqua park is a fantastic asset to the hotel with slides for all ages and the wave pool which is fun for any age. The lazy river which runs round one side of the aqua park, is great fun, made even better by having Methad at the bar who would serve you alcoholic or non alcoholic drinks as you liked whilst in the lazy river, pure bliss.
On going to the beach it was great to see that the kids play area had been revamped and now had the wow factor,painted in its alternate pastel colours it was really appealing, the beach was clean and the eatery was clean and tidy and the food was always hot and edible. The ice cream counter had been altered for the better.
New this year is a cocktail hut, where all drinks there are payable, but the freshly made to order milk shakes and cocktails were to die for particularly the strawberry milkshake, and I am told the mango milk shake is great too.
New also this year was the addition to the management team of guest relations manger Shelly, she was very efficient, very approachable and easy to talk to she took on board everything people were telling her and made good were physically possible.
I can honestly say that none of my family had a problem with any of the staff or the hotel we had a fantastic time during our holiday 14/7/14 to 28/7/14 in room 7264, I have read many of the comments and can concur that there were a few minor irritations at the beginning of the holiday as mentioned above, but nothing that deserves a negative review. whilst away I heard some negative comments in relation to the food by the English guests and how the hotel does not cater for the English. I would say to the critics if you want English food then go to Blackpool or Skegness! I for one will be booking to go the Park Inn again next year.
Thank you Mr Sami and your team you did a great job given the difficult circumstances thrust upon you by the reservation team. Look forward to seeing you in the near future.
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- Also Known As:
- Park Inn By Radisson Sharm El Sheikh Hotel Sharm El Sheikh
- Park Inn Sharm El Sheikh
- Sharm El Sheikh Park Inn
- Park Inn By Radisson Sharm El Sheikh Resort Egypt - Nabq Bay