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“Looking forward a my 3rd visit”

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Rehana Sharm Resort
Ranked #20 of 33 Hotels in Nabq Bay
Certificate of Excellence
Reviewed 5 May 2014

I have really looking forward to my 3rd visit on the 1st June 2014, never had a complaint about the hotel staff have always been very friendly, and hotel very clean, really hoping for an upgrade notice you give little extras to repeat vistors

Stayed: June 2013, travelled with family
Thank Kerry1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RehanaSharmElSheikh, Customer Care Department at Rehana Sharm Resort, responded to this reviewResponded 18 May 2014

Good afternoon,

Sunny greetings from Rehana Resorts!
Thank you for choosing our resort again as a destination for your vacation and posting your review here.
We are happy to know that your stay was memorable and enjoyable.

Thanks & Best Regards
Customer Care Department
Rehana Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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230 - 236 of 2,012 reviews

Reviewed 5 May 2014

Although the inside of the rooms need a little maintenance this hotel is more than adequate. The rooms are cleaned everyday and whatever you request, room service is always happy to oblige. We were instantly upgraded to two executive rooms next door to each other as there were ten of us and our original rooms were not close together. Outside, there are several well maintained pools to choose from and the kids were happy with the choice of three slides.
The all inclusive food choice is average but if you book the restaurants in advance then the food is much better there, especially the Mexican. The kids loved the constant supply of candy floss, popcorn and icecream!
Most of the guests are Russian, which can be off putting as the main language spoken by the staff is Russian, however, this didn't put us off and all the staff at the hotel did their upmost to make us feel welcomed.
The animation team were eager in their efforts to get the guests to organized events. We especially enjoyed the fire show and comedy show. Jasmine is an English speaking member of the team and she spent lots of time with us, making us feel welcomed and informing us about the hotel and the organised events.
There are a few shops within the hotel vicinity that sell most of what you will find outside the hotel. we recommend going to Aymen's shop. He gave us a fair price and was very friendly.
The beach is on the other side of the road but buggies are provided.
A good hotel. We got more than we paid for.

  • Stayed: April 2014, travelled with family
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1  Thank sahera p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RehanaSharmElSheikh, Customer Care Department at Rehana Sharm Resort, responded to this reviewResponded 18 May 2014

Good afternoon,

Warm greetings from Rehana Resorts!

Thank you for choosing our resort as a destination for your vacation and posting your very particular review here. We really appreciate your comments and we will pass them to the particular departments.
We are happy to know that all of you and the children had a good time with us.
Thank you for very nice words about our animation team and the atmosphere created by them.
When you will come back again please join our new created Rehana Repeater Club with a special list of benefits and discounts!

Thanks & Best Regards
Customer Care Department
Rehana Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

We had a weeks break in early april. Yes there are lots of Russians, yes they do sound a bit rude when they ask for their drinks, but quite frankly when it comes to joining in and getting involved they get a thumbs up from me. And that's where I must give a big applause up to the animation team. Bombastic, Fox, and the lovely Jaz, to name just a few were especially good at getting us off the sun beds and joining in the yoga, water aerobics and even belly dancing. The choice of 5 specialised restaurants gave us lots of choices of what and where to eat.

The resort hotel is beautifully kept and there is always a quiet pool to sneak off to, if you need a break. Any resort which has the amount of activities (snorkelling, quad bikes and scuba diving) alongside all the in resort activities, gets my vote.

  • Stayed: April 2014, travelled with family
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Thank Marnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RehanaSharmElSheikh, Customer Care Department at Rehana Sharm Resort, responded to this reviewResponded 18 May 2014

Good afternoon,

Warm greetings from Rehana Resorts!

Thank you for choosing our resort as a destination for your vacation and posting your very particular review here. We really appreciate your comments and we will pass them to the particular departments.
We are happy to know that you had a good time with us.
Thank you for very nice words about our animation team and the atmosphere created by them.
When you will come back again please join our new created Rehana Repeater Club with a special list of benefits and discounts!

Thanks & Best Regards
Customer Care Department
Rehana Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

•At check-in I handed over the paperwork with the hotel confirmation reference printed on top and told that I, wife and two children had to wait. After 45 minutes of sitting in a hot reception and numerous enquiries to the staff about the problem we had a room assigned to us.
•I took the kids down to the pool to cool off and was refused towels, I was told to come back tomorrow.
•The kids went into the shower and the unit came off the wall. Other faults included lights failed to work and water coming through one of the light fittings, the shower flooded the bathroom every time used and the toilets don’t flush properly if ever. I had to make daily trips to reception to get repairs done, eventually having to complete some of the jobs myself.
•The hotel is geared towards Russians with the kids club and mini disco only conversing in their language which also included the entertainment in the Terrace bar.
•The Russian clientele being generally with no manners and rude, push the kids out of the way to get to the buffet.
•The swim up bar will not give you beer that you’ve paid for on your all inclusive but they will sell you some. At Noon you cannot get beer from the food court bar which is in your all inclusive package but again they will sell you beer.
•Several of the so called advertised bars are not open (sunshine bar ect).
•The night time entertainment is somewhat lacking. The main entertainment starting at 10pm (A bit late for the younger kids). I turned up for an African show which was not even remotely from that region with a number of lads dancing to some disco tune in fancy dress. The Animation team although have some talented individuals make some mistake by not researching for their sketches and saying things such as, “ here are the spice girls from the USA” and on the children’s quiz saying “Cleopatra is not from Egypt”.
•I had a few early mornings and so I waited in reception to be picked up for diving. I witness a fist fight between a Russian and Ukrainian after they had been drinking all night and quite often I’d see empty vodka bottles lying around.
•The Wi-Fi is extortionate (315LE (£30) for 3 days + 1day free) with you only really being able to access it in reception at a slow speed. I tried to send an email and it took me 30 minutes for a few lines.
•A number of the staff don’t acknowledge you even when you say thank you in their own language.

Having visited Sharm el Sheikh, a few years previous I can honestly say that this hotel is not up to the standard I expect, with generally poor room maintenance, bad food and some staff with a bad attitude. The hotel generally caters for the Russian and it’s ex satellite states in entertainment, cuisine and attitudes.

  • Stayed: May 2014, travelled with family
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7  Thank markhadsreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RehanaSharmElSheikh, Customer Care Department at Rehana Sharm Resort, responded to this reviewResponded 23 May 2014

Good afternoon!

Greetings from Rehana Hotels & Resort.

First of all we would like to thank you for your time spent with us and for the publication of honest opinion about our hotel and service.
All the words are very valuable to us because we are glad that we can do more for our guests to be satisfied.


Thank you and best regards
Customer Service
Rehana Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

An brilliant hotel, good food, great animation team, the staff keep you well looked after , an overall great stay in rehana sharm resort in sharm-el sheik, egypt, glass bottom boat trip recommended as it was enjoyed by all the family, children and adults

  • Stayed: April 2014
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Thank 0975684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RehanaSharmElSheikh, Менеджер по обслуживанию клиентов at Rehana Sharm Resort, responded to this reviewResponded 7 May 2014

Good afternoon,
Warm greetings from Rehana Hotels & Resorts!
Thank you for choosing our resort as a destination for your vacation and posting your review here.
We are happy to know that your stay with us was enjoyable and memorable.
When you will come back again please join our new created Rehana Repeater Club with a special list of benefits and discounts!

Thanks & Best Regards
Customer Care Department
Rehana Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

We were a big party with 11 of us ranging from 3 to 60+. We all really enjoyed the holiday and can't wait to book to go back! There was something for all the children and the 5 and 6 year old loved the kids club with Nadia from the animation team. All the animation team where great and really made our holiday and couldn't do enough for us especially kimo, fox and bombastic! Food was what you would expect in Egypt but there was always something to eat and the snack bars by the pool where really good during the day. The restaurants on the hotel were lovely and we enjoyed each one we tried. The hotel was kept clean and there was always staff walking around willing to help anyone that needed it. Rooms where cleaned everyday with fresh bedding, clean towels and fresh water put in. Over all we loved our stay and are already at looking at when we can return to this hotel later this year! Couldn't really fault anything that was bad while we stayed here the only thing we can stay was annoying was the amount of Russians but even most of them where very friendly too. I would recommend this hotel to any age range if you are a family or not there is plenty for everyone!

  • Stayed: April 2014
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1  Thank Mandacu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RehanaSharmElSheikh, Менеджер по обслуживанию клиентов at Rehana Sharm Resort, responded to this reviewResponded 7 May 2014

Good afternoon,
Warm greetings from Rehana Hotels & Resorts!
Thank you for choosing our resort as a destination for your vacation and posting your review here.
We are happy to know that your stay with us was enjoyable and memorable.
When you will come back again please join our new created Rehana Repeater Club with a special list of benefits and discounts!

Thanks & Best Regards
Customer Care Department
Rehana Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

stayed here for two weeks,from 15th till 29th april, its a lovely resort,lots pools,the rooms are big and really presented well, the cleaners work very hard doing the rooms daily, the staff are amazing so happy ,polite and work very hard,the food in the main restaurant was a little bland ,and most food was not cooked very well vegetables was very hard, but they is lots to choose from every day,the Italian and Mexican restaurant was excellent the food was lovely,and the snack bars are great,the pizza,pasta,fish and chips there daily was really nice,my only complaint was I wish there was more food for us English people especially for breakfast,baked beans,sausage,tomotoes and bacon would be great if they could do this. the animation team are brilliant and work very hard,im so glad that there was a English animation there also,unfortunatly the hotel is many Russians who were very rude pushing you out the way to get there drinks and food,we did meet a few English but not many,i did have a problem when I arrived I could not eat any solid food for 4 days and did ask twice for yougurts and fruit to be put in my room,also the English girl told the staff too but I never got any fruit or yougurts so I did not eat for 4 days ,animation jasmine (irena) is a credit to the rehana sharm ,and also bombastic is so funny and keeps everyone entertained,i will be returning next year to rehana sharm,just hope I get my fruit and yogurts when I carnt eat for the first few days, oh and we need more English music and shows put on

  • Stayed: April 2014, travelled with friends
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Thank Tracy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rehana Sharm Resort

Address: 7 km North of Sharm Airport | South Sinai -Sharm - Nabq bay, Nabq Bay, Sharm El Sheikh 1111, Egypt (Formerly Hotel Prima Rehana)
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Nabq Bay
#16 Top resorts Hotel in Nabq Bay
#19 Spa Hotel in Nabq Bay
#19 On the Beach Hotel in Nabq Bay
#19 Romantic Hotel in Nabq Bay
#20 Luxury Hotel in Nabq Bay
Hotel Class:4 star — Rehana Sharm Resort 4*
Number of rooms: 663
Official Description (provided by the hotel):
Comfortable 4* hotel was designed for those who love the sea, sun and fun together. Cozy and intimate, with a complex of fancy shaped pools, it is perfect for a family holiday. The hotel offers an interesting entertainment program from morning till the very evening with lots of attractions. Care about our youngest visitors is our priority! Water slides and playgrounds - a paradise for children. And for sure a lot of new international friends will be a nice special bonus. Great place to fly-by-night with excellent disco, various evening shows and late dinner and all the refreshments throughout the day. Rooms : The hotel has a total number of 666 rooms of different types: * Standard - 25-29 m² - comfortable room * Superior - 28-30 m² - comfortable room of a larger size * Family -30-35 m² - one large room * Executive - 30-35 m² - luxury room * Suite - 45-60 m² - luxury 2-rooms apartment Each room is equipped with individually controlled air conditioning, private bathroom with shower or bath, television, telephone, safe box. Balcony or terrace with a beautiful view of the garden, which is well taken care of, palm trees and swimming pools can be found in every room. KIDS CLUB: The comfort of our smallest guests is our priority. Kids Club was established for those who are searching for fun and joy all over the days. A variety of activities, hand works, games and fun with experienced, professional and lovely international team of kid's animators will make your child wish to stay there forever. Two outside playgrounds will help parents to enjoy all the leisure activities together with their children not only in the Kids Club but on the beach as well. And for sure everybody are welcome for the most important part of the program - Mini - Disco! ENTERTAINMENT: Every day various classes with an international animation team (yoga, dance lessons, water volleyball, etc..) are provided all over the territory of hotel. Our evening shows held in the Old Egyptian Amphitheatre will take you to the fairytale of Arabic night. Fakir show, belly dancers, Egyptian art, derwish show will create the spirit of ancient magic . And our live singer, violin performances and dance competition will help you to discover your hidden talents. Sombrero Disco will take you into fly-by-night tour under the latest hits together with our DJ SPORT: The hotel's aqua-park consists of 12 different shaped swimming pools with area of 6,000 m² in total, large and small for children, with water slides for everybody. Some of them , including the Main one, are heated in winter. Our international animation team offers different opportunities to train not only sense of humor but body as well. Everyday you can enjoy and have a lot of fun with: * GYM and fitness * Tennis courts * Table tennis competition * Volleyball tournament * Darts * Water Polo * Aqua-aerobics * Belly-dance and Latino -dance lessons Rehana 24 Hours All Inclusive: * 24 hours food & beverages service in all of our 25 outlets (restaurants , bars ,snack corners) * Three main buffet meals (breakfast, lunch and dinner ) & Kids' corner * Four a la carte restaurants (Italian, Mexican, Indian and Lebanese) * Early breakfast, late breakfast, snacks, tea time and late dinner * Snack Beach bar (beverages & snacks ) * Kids' snack corner * Food Court with full amenities * Entertainment (daily animation program, night shows ) * Sports (mini football, basketball tennis courts, table tennis, GYM, water polo, aerobics , dances lessons, darts,..) * Free entrance to Sombrero Disco. * Tea & coffee service at the rooms (upon request ) Rehana Ultra All Inclusive: * Enjoy the 24 hours formula PLUS: * 24 hours All inclusive food & beverages (including drinks at the disco) * Three additional visits to a la carte restaurants (Asian and Oriental in Rehana Royal Beach and Seafood restaurant on the beach) * Space Disco in Rehana Royal Beach free of charge entrance & drinks * Mini bar upon arrival & 2 bottles of water daily * Fresh fruit platter upon arrival * Free Shuttle bus to and from Naama Bay/ Old Market * Free SPA package (Jacuzzi, steam bath, sauna, Turkish bath) once per stay * Laundry service (once per stay) * Sports (mini football, table tennis , tennis court during the day & in night time free of charge) * Turn down service * Free Internet daily * Rehana souvenirs ... more   less 
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Also Known As:
Rehana Sharm Hotel Nabq Bay
Rehana Sharm El Sheikh
Rehana Sharm Resort Sharm El Sheikh, Egypt - Nabq Bay

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