Just arrived back on Sunday from a week with my girlfriend at Rehana Sharm resort. Having read a few of the reviews on here before departing we weren't sure entirely what to expect as it ranged one extreme to the other; some seem to love it and others marking it down as a holiday from hell.
First impressions were decent enough. We arrived shortly before midnight and managed to get in for the small late dinner they do between midnight and 2am for late arrivals and people who have been out on excursions, etc. It was basic but decent enough for a quick scoff after a long day of traveling. After this we checked the room out. Again it was spacious and looked very clean, two bottles of complimentary bottled mineral water sitting in the fridge was a nice touch and the air con worked spot on without being too noisy which is a bonus.
General experience after that was decent enough. Choice of food wasn't great at all for me, but i am quite fussy, ended up being either soup or a roll and chips (play it safe !) combination for me most evenings and lunch times. The selection was reasonably big however some of it looked too dodgy to risk; beef fillets still pink in the middle and that sort of thing. Not really a morning person so wouldn't be fair to comment on the breakfast as i only made it once but girlfriend got a good cup of coffee and a pastry each morning which she was more than happy with so no complaints there. One thing i would give a thumbs up to is the wee snack bar at the middle pool bar. He always had hot dogs, pizzas, chips, etc in the afternoon which hit the spot and kept me ticking over till dinner. My girlfriend ended up with bad diarrhoea on our 2nd full day which we could only attribute to the previous evenings dinner as she had beef stew and a side salad (they said it's washed in mineral water but my cynical nature has me doubting that severely) whilst i stuck with the trusted staple diet of soup and buttered rolls. Took a wander to the pharmacy across the road for a look to get some imodium. Ended up getting the obligatory sales pitch from the pharmacist decked out in fake German football strip trying to sell me something above and beyond what i went in for but ended up getting two boxes of tablets. One antiseptic to kill bacteria in stomach, etc and another to sort out the diarrhoea. He was looking for 150 EGP which is just short of £20 for EACH of them, obviously no chance of this. Managed to get him down to accept £10 in british pounds for the pair of them combined and in all fairness to the lad she was back to normal after two dosages of each tablet so kudos to Mr Chemist for that.
After this we ended up having a Burger King delivered the next night - same as back home, freshly prepared, well priced and delivered to the hotel entrance within 10 minutes - and then out to the Hard Rock Cafe in Naama bay the night after that for a meal as she was feeling better by this point. Following day it was my turn to get the drizzles and i was on the toilet constantly and another days in the sun KO'd as i wanted/needed to remain in close proximity to the toilet; back on the medicine i'd picked up for the GF and similarly i was back on my feet after a couple of dosages. Next again day we used our allocated meal in the a la carte restaurant and opted for the Indian. Place apparently only opened on the 21st June so it was a work in progress but again good services, food was good not brilliant but did the job and no trips to the toilet the following day !!
Moving on from the food and illness situation...........
The hotel itself was in very good condition. Very well maintained internally in terms of cleanliness and always hordes of staff out working maintaining the gardens and grounds which were stunning. The pool(s) also got the thumbs up from me although be advised if you have kids or are small yourself they have sharp drops in depth as opposed to gradual inclines / declines.......not a problem except for the fact they are not marked to tell you this!! So be warned otherwise you might get a fright when it gets deep all of a sudden.
Staff were all very friendly and helpful. Some of them are worked into the ground, for example one of the lads i was speaking to was rostered on a fifteen hour day 9am-12pm for three weeks solid on what i am assuming in very low wages in blistering heat. They do appreciate tips although some are more gracious than others but thats life. Tipping the towel boy is a smart move to guarantee you loungers for the duration of your stay, likewise the waiter in the main dining hall who will have a table and drinks sorted each night. The young housekeeping lad we had was extremely helpful and very gracious when we tipped at the beginning and end of holiday. I tipped a couple of the staff when i was leaving who had been particularly good to us over the week and they seemed keen to get football tops, so if you have any old ones and room in your case you could take these for tipping and save some cash. I gave an old pair of Scotland shorts to a guy who was over the moon, shame i never got to see them on him as it would have been quite a sight as i'm an XL and he was built like a garden rake but he was delighted all the same :-)
The biggest disappointment for me overall was time between dinner and bed. I don't think it's an exaggeration to say that there was literally NOTHING to do what so ever in the evenings by way of entertainment. There were two small bars open for drinks but they only probably had about 20 tables betwen them and were all snapped up by the time we'd finished dinner each night. We ended up having a couple of drinks on sun loungers by the pool and then headed off to bed. Fortunately the world cup was on whilst we were there and the Al Jazeera sport channel is on the TV's in the rooms as well as a small TV lounge with a 32" plasma which was busy for the bigger games and had a bit of atmosphere. If it wasn't for this then we'd probably have been in bed by 9.30pm every night ! Apparently there was someone singing in one of the bars each night but you had to pay 20 EGP each to get in (!?!?!?!) despite being all inclusive at which point we politely told the staff no thanks. Likewise there are pool tables; we got the balls and racked up for a game alongside a couple next to us. Within a minute or two there was a hotel staff member up waving his arms about pointing to a clip board telling us we had to pay for the pool tables! I thought he was on the wind up before he started stacking the balls back in the tray and telling us it was 20 EGP for half an hour on the tables. Again we politely told him where to go, although the couple on the other table were slightly more colourful with their language and went down to reception to have a rant about having to pay whilst all inclusive. Totally agreed with them but too disillusioned by this point to really care so just finished our drinks and went to bed.
Final day before we came home we went quad biking. Something to do that would get us out of the bloody hotel at night. Was the highlight of the holiday for me and my GF too (i think ?!). Had a great time and very enjoyable experience. It was organised through one of the people in the hotel who was looking for around £65 in english for a double quad bike but i managed to haggle him down to £25 each for our own individual quad's. Were out for about just under two hours in the desert and through the mountains. Was quite tame in terms of what they let you do - everyone was kept in a line and had to follow the leading quad - but a good experience and definitely worthwhile and something i'd recommend to anyone going.
Have rattled on a bit here in what i've said but hopefully it's of use to people who are perhaps planning a trip. I see a lot of the positive reviews from people saying to ignore the negative ones; i do not agree with that. Fair enough peoples opinions and thoughts are subjective on the holiday itself, but the fact that people - and we are not just talking one or two here - are reporting illness and diarrhoea whilst away is a hard fact and obviously relates to a wider problem somewhere what ever it may be.
In addition the constant pestering by the hotels "affiliated" agencies for snorkling trips, boat trips, scuba diving and health + beauty treatments EVERY DAY becomes tiresome and annoying very quickly.
In conclusion the place it let down by the food and entertainment aspects. Going all inclusive makes you think you'd have a relatively cheap and light holiday in terms of spending money as your main outgoing, food and drink, is already paid for up front. When you are having to eat out every other night due to the food not being up to scratch and/or causing illness then there is a problem and it quickly becomes expensive, likewise keeping yourself entertained at night outwith the hotel due to it's lack of entertainment programme.
Overall a decent holiday. Despite what i mentioned above i'd still say the good outweighed the bad. Not a five star resort though despite it being marketed as such but none the less a pleasant enough week away with good, clean facilities and a nice bunch of staff and fellow holiday makers.
- Official Description (provided by the hotel):
- Comfortable 4* hotel was designed for those who love the sea, sun and fun together. Cozy and intimate, with a complex of fancy shaped pools, it is perfect for a family holiday. The hotel offers an interesting entertainment program from morning till the very evening with lots of attractions. Care about our youngest visitors is our priority! Water slides and playgrounds - a paradise for children. And for sure a lot of new international friends will be a nice special bonus. Great place to fly-by-night with excellent disco, various evening shows and late dinner and all the refreshments throughout the day. Rooms : The hotel has a total number of 666 rooms of different types: * Standard - 25-29 m² - comfortable room * Superior - 28-30 m² - comfortable room of a larger size * Family -30-35 m² - one large room * Executive - 30-35 m² - luxury room * Suite - 45-60 m² - luxury 2-rooms apartment Each room is equipped with individually controlled air conditioning, private bathroom with shower or bath, television, telephone, safe box. Balcony or terrace with a beautiful view of the garden, which is well taken care of, palm trees and swimming pools can be found in every room. KIDS CLUB: The comfort of our smallest guests is our priority. Kids Club was established for those who are searching for fun and joy all over the days. A variety of activities, hand works, games and fun with experienced, professional and lovely international team of kid's animators will make your child wish to stay there forever. Two outside playgrounds will help parents to enjoy all the leisure activities together with their children not only in the Kids Club but on the beach as well. And for sure everybody are welcome for the most important part of the program - Mini - Disco! ENTERTAINMENT: Every day various classes with an international animation team (yoga, dance lessons, water volleyball, etc..) are provided all over the territory of hotel. Our evening shows held in the Old Egyptian Amphitheatre will take you to the fairytale of Arabic night. Fakir show, belly dancers, Egyptian art, derwish show will create the spirit of ancient magic . And our live singer, violin performances and dance competition will help you to discover your hidden talents. Sombrero Disco will take you into fly-by-night tour under the latest hits together with our DJ SPORT: The hotel's aqua-park consists of 12 different shaped swimming pools with area of 6,000 m² in total, large and small for children, with water slides for everybody. Some of them , including the Main one, are heated in winter. Our international animation team offers different opportunities to train not only sense of humor but body as well. Everyday you can enjoy and have a lot of fun with: * GYM and fitness * Tennis courts * Table tennis competition * Volleyball tournament * Darts * Water Polo * Aqua-aerobics * Belly-dance and Latino -dance lessons Rehana 24 Hours All Inclusive: * 24 hours food & beverages service in all of our 25 outlets (restaurants , bars ,snack corners) * Three main buffet meals (breakfast, lunch and dinner ) & Kids' corner * Four a la carte restaurants (Italian, Mexican, Indian and Lebanese) * Early breakfast, late breakfast, snacks, tea time and late dinner * Snack Beach bar (beverages & snacks ) * Kids' snack corner * Food Court with full amenities * Entertainment (daily animation program, night shows ) * Sports (mini football, basketball tennis courts, table tennis, GYM, water polo, aerobics , dances lessons, darts,..) * Free entrance to Sombrero Disco. * Tea & coffee service at the rooms (upon request ) Rehana Ultra All Inclusive: * Enjoy the 24 hours formula PLUS: * 24 hours All inclusive food & beverages (including drinks at the disco) * Three additional visits to a la carte restaurants (Asian and Oriental in Rehana Royal Beach and Seafood restaurant on the beach) * Space Disco in Rehana Royal Beach free of charge entrance & drinks * Mini bar upon arrival & 2 bottles of water daily * Fresh fruit platter upon arrival * Free Shuttle bus to and from Naama Bay/ Old Market * Free SPA package (Jacuzzi, steam bath, sauna, Turkish bath) once per stay * Laundry service (once per stay) * Sports (mini football, table tennis , tennis court during the day & in night time free of charge) * Turn down service * Free Internet daily * Rehana souvenirs ... more less
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- Also Known As:
- Rehana Sharm Hotel Nabq Bay
- Rehana Sharm El Sheikh
- Rehana Sharm Resort Sharm El Sheikh, Egypt - Nabq Bay