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“Superb location, yet service needs to be improved”
3 of 5 bubbles Review of Hotel Metropol

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Hotel Metropol
Ranked #13 of 37 Hotels in Ohrid
Antalya, Turkey
Level Contributor
146 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
“Superb location, yet service needs to be improved”
3 of 5 bubbles Reviewed 5 September 2013

One of the best hotel around the Ohrid Lake, although the structure of the hotel is very good, the service needs to be improved for a 5 star hotel. The view and the beach was amazing, especially the sunset...Food and beverage needs to be developed and the staff needs to be well trained...
Can be valued between 3 and 4 star at the moment...

Room Tip: Lake view and upper floor rooms are recommended...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sitem2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
master_adm, Public Relations Manager at Hotel Metropol, responded to this review, 29 October 2013
Dear Sir,

Thank you for the kind words in your review for our hotel. I must note that Hotel Metropol is a 4 star hotel, maybe that is way your expectations for the services were a little higher. But in any case we'll take your comments into consideration for improving the services. All the best until your next visit.

Kind regards,
Atanas Nikoloski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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89 reviews from our community

Traveller rating
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    9
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11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Skopje, Republic of Macedonia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 21 August 2013

We are organizing camp for kids in this hotel for 6 years and the management and the staff are really welcoming. It is a good option as it provides facilities for beach volleyball, swimming pool, football and basketball terrain and tennis court, too. The beach is also in front of you and there is a good jogging track. It was easy to organize excursion to the city sightseeing through the reception and everything we had in our mind and schedule, such as games materials and equipment. We will continue with organizing the camp there, as the price is low and we get lot of facilities.

Room Tip: This is a complex of three hotels, so the rooms in Tourist complex, are the cheapest and good enough...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilijana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropol_Ohrid, Public Relations Manager at Hotel Metropol, responded to this review, 22 February 2014
Dear Madam,

Thank you for the kind words. It's our pleasure to cooperate with the children's camps, accommodated in our 3 star hotel, Hotel Tourist which is also a part of Metropol Lake Resort.
We hope to be your host also in the following years.

Best regards,
Atanas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 20 August 2013

The hotel had a very nice room with all the requirements, but when arrived we found nail clippings on the floor and ants (obviously wasn't properly cleaned before our arrival). The location is excellent, right next to a very nice half concrete half stone beach with clear water with little fish that were very fun to feed. Not a big choice in food, but what we did have was all good quality. You had an option of exchanging your money right at the reception, and the hotel is a 5min walk away from a bus stop that leads you to the city center in less than 15mins. If you come to Ohrid I suggest you go to a hotel as further from the center as possible because the water is way cleaner. The prices are also excellent, the food, bus, etc. where very cheap.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katarina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 July 2013

I took a group of my students from Australia to Ohrid on a Mosaics tour and we stayed for 9 days at the hotel Metropol just outside from the township of Ohrid. It was one of the nicest experiences I have had in many years. The staff are so accomodating, generous and try their best to make your stay a most pleasurable experience. The food was great, so much so that since my return I have tried to replicate it. Ohrid is a place to be. Relax, unwind and enjoy. We all enjoyed our stay and I plan to return with my husnand next year. The rooms are clean and beds comfy, the views are beautiful. I loved the ambience of the whole experience. Thank you Hotel Metropol.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
124 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed 9 July 2013

I could not believe that the room rate was 35 Euros. I had thought it was the breakfast fee but it was the room rate.

It is a 5 star resort but it is more like a 2 or 3 star resort.

The lake side rooms have excellent views to OHRID lake.

The breakfast is below the expectations but for these rates is more than enough.

The rooms have good size and the beds are fine but the best.


The location is out of the city center. It takes 10 minutes to drive to the city center.

If you want to be in the city then this is not the place. Otherwise it will be very boring for you.


Again overall I recommend this hotel in OHRID if you want to relax and recover from the stress.
If you want to have action then stay in OHRID directly.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IANA940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 June 2013

The Hotel has very good position, near to the lake, with organized beach. The rooms are stylishly decorated; they have air conditioning and all necessary amenities. The best part about the apartment was the view. The panoramic windows looked out onto the lake, offering stunning vistas of royal blue water.

If you prefer to spend your holiday actively, there are volleyball and basketball playgrounds, table tennis, and a dancing bar for your entertainment.

The best time to visit Ohrid Lake is from May to October.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnkaisercalautit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skopje, Republic of Macedonia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 15 June 2013

It can be nice three stars hotel. The problem is that this hotel has prices like 5 star hotel.
Food, rooms and cleanliness were average.
Only the view for the balcony was amazing, but I think that this view you can find in much more cheaper hotel.
I was at the conference in this hotel and I can say that the conference room (rooms) were OK. Service was poor. People from the reception were friendly, but employees at the bar and in the dinner room were very impolite and unfriendly.
I think that this hotel did not worth for the money.

p.s I was in the accommodated in the "most beautiful" building. There are two or three buildings for this hotel

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EliBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropol

Property: Hotel Metropol
Address: Settlment Konjsko bb, Ohrid 6000, Republic of Macedonia (Formerly Metropol Lake Resort)
Region: Republic of Macedonia > Southwestern Region > Ohrid
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Ohrid
#9 Luxury Hotel in Ohrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Metropol 4*
Number of rooms: 116
Official Description (provided by the hotel):
Hotel Metropol was opened in 1975. Last full renovation 2005, and partial renovations in 2014 and 2015. This 4 star hotel has 5 floors with: 110 rooms and 5 suites, plus 1 residential suite. Plus reception level (ground level) with lobby bar, restaurant for more that 600 seats (with terrace). It also has 8 conference rooms with different capacities from 40 to 400 seats. ... more   less 
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Also Known As:
Metropol Hotel Ohrid

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