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“Great Hotel - Not so great staff”

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Posada Las Orquideas
Ranked #6 of 13 West End B&B and Inns
Fort Worth, Texas
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Hotel - Not so great staff”
Reviewed 24 March 2011

Our room was on the 2nd floor at the very end on the left (#7). The room was great! It was spacious, clean, bright, with lots of windows and great views. If possible try to get this room or the one above it b/c the extra windows make a huge difference. All the windows have screens and there was a great breeze at night so we didn't have to use the A/C.
I recommend reserving a room on the left side of the hotel since the property to the right is undergoing construction. (I couldn't hear any noise at all from my room.)

The bathroom was clean, with nice tiling, and there was always plenty of hot water. The kitchen had a mini-fridge (very convenient). The balcony had a great view and comfy hammock, but was covered (so no tanning), and offered little privacy.
Housekeeping came daily and did a great job.
The hotel was very peaceful and quiet during both the day and night. (It is removed from both the main road and town).

The hotel has a small book exchange as well as free internet. They also sell beer, water, and pop at reasonable prices. There is no beach, but there is a private dock to lay out on. The dock only had 3 beach chairs which were always occupied. The hotel doesn't provide beach towels, so make sure you bring your own.

Location: 5 min walk to town. Although I always had friends walk me back to the hotel I would probably get a little nervous walking back alone at night.

The only negative thing I have to say about the hotel is in regard to the staff. I felt that they were unhelpful, unfriendly, unapproachable, and disinterested. Most of them wouldn't even smile at us. Whenever we approached them with a request or question they made us feel like we were bothering them and we came to dread having any interaction with them.

Overall: I would definitely stay here again. The fantastic room and location more than make up for the unpleasant staff.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank coratraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Arvada, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2010

Well we loved this place! It was bright and airy..We managed to opt out of the ac and were quite comfortable with an end room in the hotest time of the year.
We enjoyed using our kitchen, porch, the sunrises amazing. My husband missed them all because he was sleepin so good!. (can you tell who is the morning person). I caught the sunrises on film but dont sleep in the mornings they should not to be missed.
We discovered that a morning swim off the dock out back, across the bay was an awesome way to start the day and so convienent!
We had friends over for dinner several times .Plenty of room for a tablle and 4 chairs and fellowship. Just have to ask the staff for a few more plates etc from another room to acomadate more people for dinner.
The gals in the downstairs wash room washed our clothes(with a smile) for 7 bucks and folded them, placed them on our bed in the room.. awesome.. they were there at the end of day all fresh and clean. what a treat!
We longed for a mattress cover on the bed,( the fitted quilted sheet that covers the bed before the fitted sheet goes on the bed). Aparently not something they do on the island. (just a personal prefrence, and no bath mat to step onto to dry off. A extra towel would be nice to step off on)..But the towels we had, were of high quality nice white and fluffy.( just a cultural difference). However Little things do make a difference. Fresh towels every day.. nice.... Lovely tile work in the bathrooms. Love the color scheme in the room very cheery..
We found our incounters with the locals folks and staff were excellent. Really geniune and very kind people, very pleasant.....
One recommendation. I think the porches should have a privacy lattace between each porch. It was not crowded when we were there but I cannot imagine if all the porches were full of folks I didnt know. But on the other hand, what a fun party if I was there with family I did know!.. hammocks were excellent for an early morning read or a afternoon nap.
I wish the rooms had small safes in them..for the passport, money etc....wouldnt have to carry this around all day.
We ate a lite breakfast in our room several times or lunch and enjoyed our short walk to town for breakfast, lunch and dinner. Excellent food. fried snapper at the argentine grill.. excellent. Baked chicken, Thai place.. yum .. all good.. Rudys papaya smoothies midday excellent... There were places to buy groceries in town as well, for your small refrig in the room.. plenty of pots and pans.. (wish there was a small btl of olive oil to cook the eggs with out sticking). Thankyou staff for washing the dishes, didnt expect that!
We had a wonderful time, beautiful view (even from the bed).
I wish we could have stayed longer.. but we will be back probably to live on the island. Love Roatan, love the local islanders. We have a lot to learn from their kind presence and culture and slower pace of life.

  • Stayed September 2010, travelled on business
    • Value
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Helpful?
3 Thank Lindaanddan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermosa Beach, California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 September 2010

We were surprised at how nice the place was! It was supposed to be our "cheap" night and it was wonderful!! We each enjoyed a lovely nap on the hammock. the room was big. It had a queen bed and a full bed. One for sleeping, one for napping! We did not have AC, apparently the regular price didn't include it. We did have a fridge. The door to our bathroom didn't close- the door was too small! The view from the hotel was amazing. It was a great patio. The staff was really nice, especially the night gaurd. The only real complaint is that our room wasn't ready when we arrived, even though we only saw 1 other person staying in our hotel. So we walked back to the beach and took a nap on the beach...

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pieperhermosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
5 reviews
Reviewed 9 February 2010

Location:

This hotel is a 5 minute walk to central West End and located right on the water. West End is very small with lots of diving outfitters. A lot of the hotels and services are catered toward divers. Most places offer a variety of diving certification. West End is about a $3 USD water taxi ride to West Bay or a pleasant 30 minute walk along the beach. West Bay has one of the most beautiful beaches I've ever seen and is where most of the large resorts are located. West End has a few grocery stores offering the basics. If you are serious about cooking your own meals head to the grocery stores in Coxen Hole (be advised the Coxen Hole is generally not recommended after dark).

Hotel:

The staff was very accommodating with all requests and allowed us to use the hotels WIFI network for free from our room. We stayed in one of the studio rooms. The room was clean, offered a nice view of the ocean, had a nice back deck with hammock and table and chairs. The kitchen had a gas stove with two elements, a small fridge, and was outfitted with pots, pans, dishes and cutlery which the maid was kind enough to wash almost everyday. Overall the hotel was very good and gives you access to the lounging chairs on the beach in front of their parent location.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Apophatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dc area
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 December 2009

this place is a bit hidden, but very safe and an excellent value. It is right by the bay too. I should add that they began some construction work a little too early in the am. Also didn't like the ants in the kitchen area. Overall though it was a good deal. The rooms were clean and comfortable. Make sure you don't lose your keys! service is fine, just seemed a bit unavailable. The receptionist was not very informed either. However- the island is small, so you can get info easily.
Have fun!

  • Stayed March 2008, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank ecoseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honduras
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2009

I was in charge of a group of 16. The owner made the arrangements easy and is a great communicator. The place was very clean and nice. The decorations are cute. I loved the dock and it's location is still convenient although removed therefore making it quieter. We enjoyed our stay there very much. The back porch with table and chairs and a hammock were a nice surprise.

  • Stayed September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kerekes_kristi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 August 2009

We stayed just one night on our way to Utila. It was in a great location, close enough to West End to access restaurants but far enough away to be quiet. We enjoyed relaxing on the hammocks by our rooms and the bonus of the breeze on the dock hammocks. The rooms were very clean, the front desk was helpful. We walked into town to catch a water taxi to go to West Bay to snorkel. We would definitely go back!

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caribouoregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Posada Las Orquideas

Property: Posada Las Orquideas
Address: West End Rd | Mangrove Bight, West End, Roatan 34101, Honduras
Phone Number:
Region: Honduras > Bay Islands > Roatan > West End
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
Ranked #6 of 13 B&Bs / Inns in West End
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Posada Las Orquideas 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Posada Las Orquídeas is located in the beautiful West End Bay, very close to the main street, in a tranquil and beautiful setting...All our 18 rooms and studios have a beautiful ocean view, balconies and hammocks where you will be able to relax, you can also walk by the paths in our beautiful gardens. Rooms have small fridge and studios equipped kitchenettes. ... more   less 
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Also Known As:
Posada Las Orquideas West End
Posada Las Orquideas Hotel
Posada Las Orquideas Roatan, Honduras - West End

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