Going by the Lonely Planet's recommendation, my husband and I decided to stay at the Mayfair Hotel for our last day in Goa.
I spoke with the owner (one of the two sisters) over the telephone to intimate them of our arrival and inquire about rates. I required a basic room for the two of us and was informed it was Rupees 1240. Arriving from Anjuna, we were received at the Hotel by an elderly man, who took us to our room ( along with 2 of our friends who wanted to keep their bags at our room for an hour until they finished their meal at the nearby Hotel Fidalgo and boarded their bus to Mumbai). The elderly employee informed us that there was no issue with that, but our friends would have to make an entry in the register as visitors and we complied. Just as we left our luggage and started to leave for Fidalgo, the owner calls up our room and says she misinformed me over the phone and that the room rate was actually Rs. 1595. I went down to speak with her to point out her unprofessional / unethical behavior, she accepted her mistake and offered to accept a payment of Rs. 1295. We explained to her that money was never the issue, but her lack of professional ethics had ticked us off and we wanted to move to another place. She requested once more ( considering the hotel seemed totally deserted ) and we obliged so as not to come across as snobbish.
Satisfied with the settled state of affairs, my husband, our two friends and I went out, lodging the room key with reception. After an hour, the 4 of us returned to get our friends' bags from our room and this lady was breathing fire. She was absolutely furious with us for having taken our friends' luggage up to the room. She challenged that if they wanted to deposit their bags, they should have done so at the the reception and having gone up to the room it meant they had "used" the room, and hence had to pay Rs. 1295. We tried to tell her ( she just did not want to listen to a single word we had to say and had a steady torrent of money demands flowing ) that it was her employee that received us and took all of us upstairs. If he was not aware of the rules then why should we pay for his mistake?
Despite having acknowledged their not one, but TWO mistakes, the two rude sisters had the audacity to threaten us saying, "Pay now, or we will not hand you your room key". Appalled at their uncouth manner and concerned for our friends' bus leaving in 10 minutes, my husband and I decided to be the better humans and paid as was demanded.
We were relieved to see the end of our stay with Mayfair's miserly, ill-mannered and dishonest owners the next morning. Do yourself a favor and browse a street or two away from the Mayfair, where you'll get a cheaper and mosquito - free room and where the staff will embody the friendly, helpful and honorable Goan spirit that we found in abundance everywhere except Mayfair.
- Official Description (provided by the hotel):
- Treebo Mayfair is situated right opposite to the Mahalakshmi Temple in Panaji, Goa. The property is 850 meters from the Ferry Jetty and 3 km from the Miramar Beach. All the rooms are air-conditioned and equipped with an LCD television with cable/ DTH connection. You’ll find water heating facility and Treebo toiletries in the private bathroom. Guests can enjoy free Wi-Fi and complimentary breakfast from Treebo. The Dabolim Airport is 30 km, Karmali railway station is 14 km and the Panjim Kadamba bus stand is 3 km from the hotel. Places nearby this Treebo property are Black Sheep Bistro (50 meters), Goa Museum (2 km), Dona Paula tourist village (7 km), Dr. Rajadhyaksha Hospital (900 meters), Manipal Hospital (6.6 km) the shopping street at 18th June Road (400 meters) and Caculo shopping mall (2 km). ... more less
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- Also Known As:
- Treebo Mayfair Goa/Panjim