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“Unexpectedly great”

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Country Inn & Suites By Carlson - Goa Panjim
Ranked #15 of 48 Hotels in Panjim
Reviewed 6 January 2014

I'd never stayed at this brand before and was pleasantly surprised. Sparkling new hotel with very beautiful, modern rooms and even a mini-jacuzzi in the room (though a bit shallow). Breakfast was limited, though it had international and Indian options. The location was not great, as it was in a dusty alleyway right outside of town, but it seems that this is a newer area being built out and that the surroundings will become better of the next few years. It's also just a 10 minute walk right into the historic section, so the distance is fine.

  • Stayed: December 2013, travelled as a couple
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Thank salkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Salkin,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We thank you for using Carlson Brand for the First Time and giving us an opportunity to serve you.

We, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Panjim, Goa on TripAdvisor. To be appreciated for our sparkling new hotel with very beautiful, modern rooms and even a mini-jacuzzi in the room is a wonderful feeling.

We are happy that you liked our international and Indian options in Buffet Breakfast.

Your valuable appreciation on our hotel have motivated us as our efforts to reach the ultimate goal of Guest Satisfaction is met.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
G D Sharma

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Reviews (376)
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359 - 365 of 377 reviews

Reviewed 17 December 2013

This is one nice place to stay in Panjim !! The rooms were nice and cozy. Centrally located in Panjim & hence very approachable. The breakfast was in line with the way business hotels provide. The staff was very co-operative as well.

  • Stayed: November 2013, travelled with family
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Thank MahindraB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Mahindra,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We, at Country Inn & Suites by Carlson, Candolim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad to know that you have liked and have appreciated our rooms as nice and cozy, Our Central location in Panjim & hence very approachable.

Your feedback as "The breakfast was in line with the way business hotels provide and The Hotel staff was very co-operative as well" gives us immense satisfaction that our Guest Satisfaction motive is met.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
G D Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Nice place it was amazing to be there . it was nice hotel but the rooms are smaller in the size . food is very nice we like the food there . so please visit . we all have fun there with the staff they are very friendly and very helpful . Please take high floor rooms and enjoy your stay

Room Tip: choose corner suites
  • Stayed: December 2013, travelled on business
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1  Thank Namdevkashid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Kashid,

Namaskar!!

We, at Country Inn & Suites by Carlson, Panjim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our comfortable rooms, Food and Helpful/ friendly of Staff.

It is compliments like these that go a long way to encourage and motivate us to do even better at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,

G D Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2013

I stayed here in Oct 2013 as part of a conference in Goa.

Top line- This is a hotel to avoid unless you have no other options in Goa. It is a business class hotel, not a vacation stay.

More- Weird rules here. I asked for a normal room, was upgraded to the Presidential Suite. I tried to check in at noon, was told I couldn't until 2pm as the room wasn't ready. I asked for a normal room and they very reluctantly allowed me to get one until 2pm when they asked me to move to the other room. Same price--no idea why they wanted me there.

Lots of construction noise above my room that afternoon. Pretty loud hammering and drilling.

The room was a normal 1 bedroom suite with lots of baskets of plastic wrapped fruit in baskets on the tables.

I ordered a pizza my last night there as the hamburger I ordered the previous night was pretty much inedible. When the pizza guy showed, I was sternly told that no outside food was allowed by the manager. I pointed out that I was never told that at checkin and it was not documented anywhere in the hotel guide. He was pretty upset. No idea why, he never explained the rule reasons.

They called my room after 11pm the night before I was leaving (even with do not disturb turned on) to ask when what time I was checking out. They were quite insistent on knowing.

Don't stay here. Give someone else your money and hope to be treated better.

Room Tip: Honestly would avoid this hotel.
  • Stayed: October 2013, travelled on business
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5  Thank rcrafte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManveerK, General Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 5 November 2013

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Panjim, Goa!!

We are in receipt of your review on TripAdvisor about the disappointment you faced during your stay with us. It is a matter of grievous concern when any of our guests face any dissatisfaction. As you may see that these are extremely rare. We apologize sincerely for any inconvenience that you may have faced.

However, we would like to mention that upon preliminary investigation we have found out that you had not given any feedback with regards to your burger being inedible at the hotel. The only complaint that was registered by you was with regards to the work on the roof top and the same was immediately stopped. As for the room not being available at noon kindly check the confirmations given to your Booker stating clearly that check in time is 1400 hrs. Still the staff at reception did give you a room for wash and change and finally gave you the Presidential Suite.

The hotel as a policy does not allow outside food and beverages on its premise. Since you were not made aware of the fact at check in, please accept our apologies.

In this case you would agree that the review is disproportionately unfavorable to the hotel. Also, we would like to state that in case any of our guests face any problems in the hotel, we immediately assist them in the best possible way but in case we are unaware of the problem, the problem stays unresolved.

We would love to welcome you back to the hotel soon for you to experience the real pleasure that a stay with us is, as is claimed by our numerous guests.

Warm Regards,

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Reviewed 26 October 2013

Stayed 3 nights at the country inn , Panjim, spanking new reasonable hotel, managed by the Radisson Group so u can't go wrong, good size of rooms ( even with an a work station and a lounge sofa),great wifi, friendly staff, on site restaurant, 24 hours room service, best part it's central panjim and u can't go wrong especially with those very old outdated hotels in panjim, @ 5500/- inclusive of breakfast in October is a steal. This is not a resort so don't expect a pool or a lounge or some tan, this is a pure 4 star business hotel. Book in advance as the hotel normally gets full fast.

Stayed: October 2013, travelled on business
1  Thank Dax C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManveerK, General Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 5 November 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We, at Country Inn & Suites by Carlson, Panjim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our comfortable rooms, WiFi and restaurant.

It is compliments like these that go a long way to encourage and motivate us to do even better at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

Nice place it was amazing to be there . it was nice hotel but the rooms are smaller in the size . food is very nice we like the food there . so please visit IBIS pune.
we all have fun there with the staff they are very friendly and very helpful .

Please take high floor rooms and enjoy your stay

  • Stayed: June 2013, travelled on business
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Thank Mjoshi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Joshi,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We, at Country Inn & Suites by Carlson, Candolim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad to know that you found the hotel as "Nice place and it was amazing for you to be here".

Your feedback as "so please visit, we all have fun there with the staff they are very friendly and very helpful" makes us feel proud.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
G D Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

I had stayed in this hotel for 2 days with my mom.. I must say a very gud place to stay for ladies alone.
Firstly the location of the hotel is very gud. Many options are available for travelling to nearby places from the hotel. Interior and the decor of the hotel is outstanding. Rooms are well maintained.
The staff is very co-operative. I wud like to mention the name of their executive Ms.Marika. She was very helpful. There was a Power Cut during our stay coz of which the cooling of the AC was not proper. But the Maintenance staff helped us to get the problem solved.
Food was very gud.. the ambience of the restaurant was just awesome... I wud like to mention the name of Mr.Darwan, waiter in the restaurant, he was very gud in his service.
Overall a very pleasant experience in the Hotel.

Room Tip: Ask a room with a River view.
  • Stayed: October 2013, travelled with family
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Thank A_shroff2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Ms. Shroff,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Panjim, Goa on TripAdvisor.

Your Feedback as "I must say a very gud place to stay for ladies alone" gives us immense proud and satisfaction that we have worked upto you expected level.

We are happy that you like the location of the hotel, easy travelling to nearby places from the hotel, Interior and the decor of the hotel, well maintained Rooms. and very co-operative Staff.

We thank you for liking the services of Ms.Marika, and have conveyed your feedback to her.

We are delighted that you like the awesome ambience of the restaurant.

We have conveyed your valuable feedback to Mr. Darwan, waiter in the restaurant as well.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some more fond memories here with us.

Warm Regards,
G D Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson - Goa Panjim

Address: Plot no 31, EDC Patto Plaza, Panjim 403001, India
Region: India > Goa > North Goa District > Panjim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Panjim
#7 Luxury Hotel in Panjim
Price Range: £49 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Country Inn & Suites By Carlson - Goa Panjim 4*
Number of rooms: 62
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Country Inn & Suites By Carlson - Goa Panjim

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