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“good hotel with very helpful staff”

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Country Inn & Suites By Carlson - Goa Panjim
Ranked #16 of 48 Hotels in Panjim
Reviewed 2 February 2014

stayed here three times in last three months. enjoyed my stay every time i stayed here. staff is very well behaved & helpful. the location is very good. requested for room change and its done right away. hospitality & ambiance is very good.

  • Stayed: January 2014, travelled solo
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1  Thank JasbirSaluja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 4 February 2014

Dear Mr. Saluja,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We thank you for your regular recognition, and feel proud everytime we welcome you back.

We, at Country Inn & Suites by Carlson, Candolim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor.

Your appreciation of the efforts that we make every day to please our guests to the level of their satisfaction goes a long way to encourage and motivate us to do even better at what we do best.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Gagan Sharma

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367 - 373 of 389 reviews

Reviewed 18 January 2014

While I was myself in a bit of doubt following advice offered against booking a hotel away from the beach, I couldn't have thanked my judgment and the Hotel staff any much more for letting me experience pure bliss during my stay there for 5N/6D! All in all, the service was EXCELLENT-a small example being the fact that hot milk for our 2-year old was delivered well within 5 minutes of placing the order, even at 1 AM, an hour past midnight (they have 24-hour in-room services). More than that, the reception staff was extremely courteous, and Mr Sanjeev was one of the many individuals who ensured that we always got what we wanted, on time and ahead of time. Sanjeev, and the support staff, went out of the way to give us a memorable experience.

The rooms were comfy, with excellent Wi-Fi connectivity and all other amenities as promised. Breakfast was a pretty lavish affair-with a host of veg and non-veg options to choose from. In fact, one gets a bit spoilt for choice in terms of deciding what to have on any particular day-given the huge range of dishes on offer! Housekeeping services were equally great, and we were greeted with a fresh, new look to the room each time we stepped in there in the evenings.

I also booked my self-driven car through the hotel, with a gentleman by the name of Mr Raj (Phone: 09823965634), and he provided us with excellent service. When the Swift that I hired experienced a clutch problem on the 3rd day of our booking, he promptly picked us up from the breakdown point, dropped us to the Hotel, and drove in a swanking new i10 for our use on the next day-all within an hour of the incident. As such, I would strongly recommend him for any car bookings to be done in Panjim-He's a trustworthy individual and can be relied upon to give you timely and praiseworthy services.

About the location, the Hotel is conveniently based in the heart of Panjim, with the Casinos and Old Goa situated very close by. In fact, our drive to the Casino drop point took us a mere 5 minutes from Country Inn. Seafood lovers should MOST DEFINITELY pay a visit to the the Ritz Hotel (on 18th June road) to experience a lip-smacking variety of Seafood at amazingly honest prices-this place is at a 10-minute drive from the Hotel. And, most importantly, the Calangute-Baga-Anjuna-Vagator stretch is all located at a 30-minute drive from Panjim-So, you can never be too far away from the action if you book yourself at Country Inn. It's like enjoying and savoring Goa at your own leisurely place, a little away, but still close to the hustle and bustle of the rowdies and barely-clad foreign/domestic tourists who throng the beach area in huge numbers.

In a nutshell-I would say that this was money very well spent-Thanks to the wonderfully welcoming and awesome service experience offered to us by the Country Inn staff!! We also managed to rub shoulders with a lot of international athletes who are based in this Hotel for an international games event in Goa, and most of them shared my positive sentiment for this place. Thumbs-up to Country Inn & Suites!! We will be back again, soon enough :-)

Room Tip: Go for the Superior rooms, with the Mandovi river view in the backdrop! You can't go wrong with...
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  • Stayed: January 2014, travelled with family
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1  Thank sinnitin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Nitin,

Namaskar!!

We, at Country Inn & Suites by Carlson, Panjim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our comfortable rooms, restaurant, services and Staff.

It is compliments like these that go a long way to encourage and motivate us to do even better at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,

G D Sharma

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Reviewed 15 January 2014

I have visited this hotel in start of Oct'13 and the location is good. One can find two Wheeler for rent very nearby and that to on reasonable rate. i have requested to change by room and it was done with-in few minutes. the ambiance of hotel is good with great restaurant. the lunch i had there was amazing and very yummy. one can easily reach out to casino's from there as all of them are under 1 KM range.
The staff is helpful and rooms are very neat and clean with mini-bar with drinks already there. the welcome drink and the hospitality was upto the expectation of brand.

  • Stayed: October 2013, travelled as a couple
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Thank shailesh1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Shailesh,

Namaskar!!

We, at Country Inn & Suites by Carlson, Panjim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our comfortable rooms, ambiance, restaurant, Welcome Drink concept and friendly staff.

It is compliments like these that go a long way to encourage and motivate us to do even better at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,

G D Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

stayed here with my friends when we visited Goa. The location is pretty good as its near the Panjim bus stand. Though the rooms were a bit small still they were cozy and comfortable. The staff was hospitable and cooperative.The breakfast buffet was the best..so many options :)
All in all a very pleasant stay..!!

  • Stayed: December 2013, travelled with friends
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Thank Veethica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Ms. Veethica,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We, at Country Inn & Suites by Carlson, Candolim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad to know that you like the location of the Hotel as its near the Panjim bus stand, cozy and comfortable room and ladt but not the least "hospitable and cooperative staff".

We are delighted on your feedback that "The breakfast buffet was the best..so many options :)"

Your appreciation of the efforts that we make every day to please our guests to the level of their satisfaction goes a long way to encourage and motivate us to do even better at what we do best.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
G D Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

I'd never stayed at this brand before and was pleasantly surprised. Sparkling new hotel with very beautiful, modern rooms and even a mini-jacuzzi in the room (though a bit shallow). Breakfast was limited, though it had international and Indian options. The location was not great, as it was in a dusty alleyway right outside of town, but it seems that this is a newer area being built out and that the surroundings will become better of the next few years. It's also just a 10 minute walk right into the historic section, so the distance is fine.

  • Stayed: December 2013, travelled as a couple
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Thank salkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Salkin,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We thank you for using Carlson Brand for the First Time and giving us an opportunity to serve you.

We, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Panjim, Goa on TripAdvisor. To be appreciated for our sparkling new hotel with very beautiful, modern rooms and even a mini-jacuzzi in the room is a wonderful feeling.

We are happy that you liked our international and Indian options in Buffet Breakfast.

Your valuable appreciation on our hotel have motivated us as our efforts to reach the ultimate goal of Guest Satisfaction is met.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
G D Sharma

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Reviewed 17 December 2013

This is one nice place to stay in Panjim !! The rooms were nice and cozy. Centrally located in Panjim & hence very approachable. The breakfast was in line with the way business hotels provide. The staff was very co-operative as well.

  • Stayed: November 2013, travelled with family
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Thank MahindraB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Mahindra,

Namaskar, Greetings from Country Inn & Suites by Carlson, Panjim, Goa!!

We, at Country Inn & Suites by Carlson, Candolim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad to know that you have liked and have appreciated our rooms as nice and cozy, Our Central location in Panjim & hence very approachable.

Your feedback as "The breakfast was in line with the way business hotels provide and The Hotel staff was very co-operative as well" gives us immense satisfaction that our Guest Satisfaction motive is met.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
G D Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Nice place it was amazing to be there . it was nice hotel but the rooms are smaller in the size . food is very nice we like the food there . so please visit . we all have fun there with the staff they are very friendly and very helpful . Please take high floor rooms and enjoy your stay

Room Tip: choose corner suites
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  • Stayed: December 2013, travelled on business
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1  Thank Namdevkashid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cis P, Front Office Manager at Country Inn & Suites By Carlson - Goa Panjim, responded to this reviewResponded 25 January 2014

Dear Mr. Kashid,

Namaskar!!

We, at Country Inn & Suites by Carlson, Panjim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our comfortable rooms, Food and Helpful/ friendly of Staff.

It is compliments like these that go a long way to encourage and motivate us to do even better at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,

G D Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson - Goa Panjim

Address: Plot no 31, EDC Patto Plaza, Panjim 403001, India
Region: India > Goa > North Goa District > Panjim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Panjim
#8 Luxury Hotel in Panjim
Price Range: £50 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Country Inn & Suites By Carlson - Goa Panjim 4*
Number of rooms: 62
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Country Inn & Suites By Carlson - Goa Panjim

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