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“STAY AT PANJIM”
5 of 5 bubbles Review of Hotel Mandovi

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Hotel Mandovi
Ranked #15 of 48 Hotels in Panjim
Mumbai (Bombay), India
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“STAY AT PANJIM”
5 of 5 bubbles Reviewed 29 January 2014

Very Good Hotel Just Opposite To River MANDOVI.

Traditionally & might be one of the oldest hotel in Goa. Variety of rooms in offer suitting to guest budget. Excellent & traditional Goan Food. Well mannered staff.

Room Tip: Top floor corner suite is best to enjoy river view in night & early morning.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TIRODKAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 31 January 2014
Dear Sir,

We appreciate you taking the time to review us and giving us your feedback. We are delighted that we made your stay comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
    29
    73
    48
    11
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Mumbai
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

Very Good Hotel, overlooking Mandovi River. You have to select room with a view.Good authentic Goan Food.Within walking distance with some of the attractions in Goa. It is a nice experience using the Old wooden Elevator.

Room Tip: Choose Rooms overlooking Mandovi River above 3rd Floor.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ujwal25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 23 January 2014
Dear Mr. Ujwal,

Thank you for your valuable feedback. We are delighted that you had a comfortable stay.

We look forward to welcoming you back to The Mandovi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 10 January 2014

Very bad hotel to stay. rooms are very dirty and very small. bathroom was not cleaned and hygenic. staff attitude was so bad that you dont like to talk to them. Even i didnt had breakfast even it was free. so terrible experience. will not recommand to stay any one ....

Room Tip: Dont stay in this hotel. Very bad experience i had.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank chanuvirus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 14 January 2014
Dear Sir,

Thank you for your feedback. We would appreciate, if you could share the details of your stay with your name, so as to enable us to investigate all aspects and revert back to you at the earliest.

At the same time, let me inform you that the Hotel Mandovi is one of the oldest hotels from 1952 and known the world over for its high standards and its hospitable staff.
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Travellers are raving about these Panjim hotels

Cypress, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 8 January 2014

We stayed at this hotel and had rooms facing the river. The hotel has a great location and is, I am told, one of the oldest hotels in Panjim. The hotel, however, shows wear and tear. It needs upgrading and modernization, particularly the bathrooms. The staff is very helpful in every way.

Room Tip: It is a great location but the hotel is showing wear and tear. It is one of the oldest hotels in the...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAS231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 31 January 2014
Dear Sir/Madam,

Thank you for sharing your feedback which is truly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 30 December 2013

I traveled with my wife to this hotel last week. My expectations felt flat after the hotel failed to meet my expectations during my whole stay. Although I have no complaints regarding the room and the hotel location per se, but I have serious issues with the Restaurant staff and the food.

I had booked a package via a well known travel website to this hotel. Make no mistake as I was going there at a peak time, it was not at all cheap for me. The reception and lobby staff are cordial and friendly. My issue started with the food and the restaurant. The choice of menu they have for a buffet breakfast/dinner is horrible. The only saving grace is the bread/butter and jam...but this is not what I had paid for is it? Although there are certain items in the breakfast and dinner which were good, but major part of the food they served were way below par. The idea here is not to make sure the food is available in the pots, but also to make sure the food is palatable. There were numerous dishes which I felt were kept just for the heck of it, though I think it’s not my job to name them, the hotel management should seriously look into this. Also the vegetarian options lack the zeal to grab attention. At the end of a 3 course meal, they give only one desert. On one occasion there was chocolate mousse which is a dessert containing egg, what does a guest do if he/she is a vegetarian with a fully paid package. Isn’t it un-ethical on the hotels counterpart to make the guest spend twice to get what is needed? The hotel management should strictly consider revamping their buffet menu and also the prices for that matter of fact.

A large amount of the time it was noticed, that the restaurant staff were only strictly interested in people who were ordering on an ala carte basis and we didn't even get a dime of an attention. This is my biggest issue and I am displeased on that, since I also had paid for getting a decent service. I was told by my car driver that this was the first established hotel in GOA, shouldn’t it then lives up to its reputation and respect. I have lost the love and the respect for this hotel, swearing I will never return to it and also would not recommend it to my friends.

My final verdict goes that travel at your own risk, only for the location advantage which is Panaji market and the Mandovi river.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nik_2517_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 6 January 2014
Dear Sir,

At the onset my sincere apologies, for the inconvenience that may have been caused to you during your stay with us.

It being the year end peak season and the extraordinary pressure, it is possible there may have been some kind of flaws on that particular day, from the concerned department, which could have been rectified at our end most promptly if you were to report the same.

At the Hotel Mandovi, every effort is made to ensure our guest are accorded the best of Hospitality and care to make their stay as pleasant as possible.

We have noted the points you have mentioned in the context of your mail and the same have been addressed and rectified keeping in mind the ethos and the high standards we maintain at the Hotel Mandovi.

We would like to also put a record for the general viewer that our package was not "full board" but only buffet breakfast and meal credit totally amounting to Rs. 450/- + taxes per person.

We would appreciate, if you share your contact/mailing address details with us via return mail, so that we could understand and get a hand on feedback in the matter and send you a gift voucher that can be utilized by you during your future visit.

We appreciate and value your time and efforts.

With Best wishes

Satish Prabhu
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 28 December 2013

Stayed in Mandovi on an official visit to Goa.
The location of the hotel is really an asset. It is located Bang on the main road in the Heart of Panjim thereby making it easy to locate / access.

Courteous and polite staff. OK food quality but a few items can be added to the Buffet Breakfast. Rooms are worn out and require an uplift so does the restaurant. Quiet Old in terms of interiors but with changing times, i am sure, the hotel needs to make necessary changes to sustain themselves especially when, there are new properties not so far away. No parking facility or basic amenities for drivers is a negative.

Something that bothered was the policy to ask for entire charges(Room rent) in advance before check in... I guess they need to ease out a little.

Room Tip: Choose a room facing the river !
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrashantSobti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 7 January 2014
Dear Prashant,
Thank you for your feedback on our property.

As listed by you, we have taken up the issues raised by you with our department. As you are aware, we one of the oldest property in Goa since 1952. and are know for our hospitality the world over.

We have always strived to maintain the Heritage look of the Hotel with changing times & the same is appreciated by all our guest who visit us and carry nostalgic memories of the property.
We once again thank you for your valuable time & look forward to seeing you again during your visit to Goa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

We stayed in this hotel for 3 days. Our stay was very comfortable. The rooms are large, luxurious and very clean. The staff is really nice and the service is amazing. The food is really tasty.

It is a good pick if you do not have your own vehicle since it is at the heart of Panjim city. You can easily get two-wheelers on rent. The bus-stop, the market, and the other restaurents are really close by. If I am not mistaken, you can also catch the Mandovi cruises just across the street.

A really good choice if convenience and luxury are your criteria.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank explore-rejuvinate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish_Prabhu, General Manager at Hotel Mandovi, responded to this review, 6 December 2013
Thank you for staying with us. We appreciate you taking the time to review us. We are more than happy that your stay was comfortable due to our location and the most talked about food.

We look forward to welcome you again to The Mandovi!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mandovi

Property: Hotel Mandovi
Address: D.B Marg | Near SBI Main Branch, Panjim 403001, India
Region: India > Goa > Panjim
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #15 of 48 Hotels in Panjim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Mandovi 3*
Number of rooms: 65
Official Description (provided by the hotel):
Hotel Mandovi is a centrally located business/holiday center, conveniently located on the banks of the River Mandovi. Commanding an ideal location on the bank of the river Mandovi, in Panjim, The Hotel offers you the most enchanting view of the river and the hillocks across it with 65 well appointed rooms and suites. A Truly fine hotel, combining the Goan tradition of hospitality and timely convenience. A promenade spanning 3 km gets you to the nearest Beach, Miramar. There are shops, Specialty restaurants, local eateries, entertainment centre's, pubs, government offices, commercial center, places of tourist interest and a river cruise jetty within its vicinity. This makes it the most convenient place to stay, whether for business or pleasure. Hotel Mandovi was commissioned in 1952, during the Portuguese rule in Goa, and at the time the miraculous body of the St. Francis Xavier was being exposed. The Hotel Mandovi showcases contemporary dining and entertainment venues offering an array of gastronomic delights of authentically traditional Goan and Portuguese cuisine at Riorico to its most renowned Chinese restaurant Goenchin. The enchanted ambiance of the river front at its specialty multi-cuisine seafood restaurant Quarterdeck speaks for itself. The sinfully decadent display of desserts and mouthwatering savories at its finest pastry shop A Pasterlaria is not too far away from its secretly tucked away cozy getaway the High Tide Bar, where you can unwind with specially concocted Cocktails and Mocktails by our bartender supplemented with innovative starters and soothing music to keep your spirits high. Our open air event deck Aquarius speaks volumes of its well manicured lawns and enthralling river front landscape which makes any occasion noteworthy.The Hotel Mandovi, is well equipped to take care of your business meetings and conferences with our professional and experienced team that ensures appealing banquet presentation, quality food and reliable service is delivered all the time ... more   less 
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Also Known As:
Hotel Mandovi Goa/Panjim

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