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“Comfortable Room, Friendly Service & Good Food”
Review of Grand Plaza Munnar

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Grand Plaza Munnar
Ranked #13 of 97 Hotels in Munnar
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable Room, Friendly Service & Good Food”
Reviewed 6 November 2013

The hotel room we had was a nice warm room. However, because of a lack of ventilation (No A/C, only one window, kept shut for security/temperature reasons), the room had a musty smell if kept shut for a long time. We got that smell the moment we entered the room. The management says its because of the wooden flooring / ceiling panels. Besides this, we had no complaints about the place.

The staff is friendly and helpful. The dining experience was very good. The staff in the dining room are very courteous and helpful and deserve full points. The food was great and the buffet options were plentiful. Keep up the good work!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KoolSIM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
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English first
Munich
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 November 2013

I stayed in this hotel for one night. I would not go back, and I do not recommend it to anyone. This hotel is not worth the money. I paid 3500 INR for a single occupancy - way too much money for what I got. The reception sold me a room that was not cleaned. For this price that is unacceptable. Never again.
I arrived at 6pm in the evening. After I found three short black hairs in my bed and I noticed that the sheets were not cleaned, I went to the reception and asked to change the sheets - which housekeeping then did. While changing the sheets, the housekeeper noticed that towels and toilet paper were missing as well.
During my stay, I found more black hair in the bathroom and the appliances contained water marks and dirt which could have easily be wiped off it someone just had it done. The toilet bowl had „left overs“ from a previous person.
So, the room wasn't even ready to have guests move in at 6 pm in the evening.
The hotel appears fancy at first glance, but when you look closer it is very dirty and run down. The furniture and bathroom appliances are all worn out, and I had a cockroach running over the floor underneath my bed.
The cockroach just supports the general idea that I got from the hotel. This hotel tries to present itself as a classy hotel with high standards, but it is more a rip off than anything else. To become a top hotel that deserves good reviews, staff would need do their work and properly clean the hotel from top to bottom first. Moreover, its housekeeping service needs to improve tremendously. I am sure better places can be found in the city with hosts that put more effort into welcoming guests.

  • Stayed October 2013, travelled solo
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Helpful?
6 Thank Patty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trivandrum
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2013

If you want to opt for a Indian style, simple (spicy) buffet in Munnar, march straight to Grand plaza for dinner.
It has got a wonderful beauty of lights at night. The view is perfect and the place is really peaceful and very much worth for 350 rs.
The only thing i found missing for that place is a light music to take me flying... rest the place is perfect for a 3 star Hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank NainuReju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2013

Great place to stay. I was there in Nov with family and freinds. The food was fabulous. We toured Kerala all the places but the service with smile we got here was the best.We shall always keep in our memory the food they served with love and request. Request all to visit this hotel once and feel the difference.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DKK1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2013

We have booked the hotel for two days based on the reviews and its easy accessibility from Munnar town.Their check in was very fast which I really appreciate as we reached late at the hotel.The food was very good and we enjoyed every meal...! The hotel staff were really helpful and friendly. The room was large and spacious. We have enjoyed the stay at the hotel really well..!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank viveksmohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 October 2013 via mobile

The hotel is located at a very good location, so near to the market andin the mid of the nature also. The rooms are clean and beautiful and the house keeping excellent. The breakfast buffet is full of variety and delicious and complimentary as well. Excellent place to stay in munnar.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tanuraja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2013

I stayed here for 2 nights and overall it was not so good and not so bad. Food quality was good. If they are offering stay in low price then only its worth. No special vally view from the hotel as compare to other hotel/resorts.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venkatesh_Mamidwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Plaza Munnar

Property: Grand Plaza Munnar
Address: MSA Road, Munnar 685612, India
Phone Number:
Region: India > Kerala > Idukki District > Munnar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Munnar
#7 Best Value Hotel in Munnar
#8 Spa Hotel in Munnar
#11 Romantic Hotel in Munnar
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Plaza Munnar 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Grand Plaza Munnar Hotel Munnar
Grand Plaza Munnar Kerala

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