Had booked one room at Munnar Inn for 13th October through one online portal site well in 30 days advance. 2 days before arriving had reconfirmed my booking with Munnar Inn over phone and they re-confirmed it . But on arriving at 8pm on 13th Oct they completely denied that there was any booking in my name. I called up the customer care number of the portal site and they assured me i had booking at Munnar Inn and gave me one mobile no. of Sreejesh . When i called this Sreejesh he told me to contact Titus at reception. On talking to Titus he told talk to Sreejesh and he could not provide me the room. I was not only the guest standing at the reception asking for my booked room but two other families also waiting. Finally no option left to search for other accommodation which i found with great difficulty after one hour at 10 pm for which i had to pay three times the amount paid to Munnar Inn. It was really a big harassment and would not able to forget in my lifetime.
- Official Description (provided by the hotel):
- Hotel munnarinn, tourist hotel of Munnar in Kerala, offers the best accommodation for tourists to Munnar with services including Multicuisine restaurant, package tours, tree house (House atop tree), campfire,trecking, gift shop, designers jewellery collection (The largest Jewellery shop in Munnar), and special honeymoon packages. You may also have a trailer made package to suit your needs. ... more less
- Also Known As:
- Munnar Hotel Munnar
- Munnar Inn Kerala