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Review of Hotel Express Inn

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Hotel Express Inn
Ranked #2 of 63 Hotels in Nashik
Certificate of Excellence
Reviewed 7 April 2014

This hotel name may sound a bit bizarre and boring, but, never judge a book by its cover. The hotel is fantastic. Rooms are good. Pool is just so appealing. Structure is good too. Architecture is great.

Room Tip: Choose the family rooms. They consist of 4 beds and 2 bathrooms.
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  • Stayed: March 2014, travelled with family
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1  Thank AaryaPillaixD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 8 April 2014

Dear Guest

We would like to thank you for your reviews as its these reviews help us grow. We are glad that your stay was a good one and our team did all they could to make your sure your stay was comfortable.

We at Express Inn always look to guests comfort and satisfaction and we are glad that we delivered.

Once again thank you for your review and we would surely like to see you once again.

Thanks & Regards
Amit. V.

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557 - 563 of 837 reviews

Reviewed 2 April 2014

I checked in on 01.04.2014, at about noon. Asked specifically for a 'non-smoking' room. Was allotted room 616, which contained an ash-tray and matchbox! Took it in my stride. Came in late night, near mid-night on 1st April, found the room very warm; a/c did not work. Just blew air inside the room. Took no action since it was late night. On 02.04.2014, I registered a verbal maintenance complaint with one Mr. Ali at the front desk. Was promised it would be attended to. Returned to my room at 8 pm and found it warm, again. A/c not working. Went to the front desk and complained to one Mr Pratik. He was not aware that there was an earlier complaint! He checked and came back to me stating that there is a technical problem in the whole line of rooms that has to be solved. I asked him why the hotel could not pro-actively inform me of that the complaint made by me in the morning was not solved. He had no answer. Only offer was 'we will change the room'. Summary: the hotel knowing fully well that there is major technical problem affecting the quality of air-conditioning in many rooms, continues to allot them to fresh guests, perhaps with the hope that they grin and bear it! There were other experiences that my shirts came back in quite a wrinkled shape, after laundry and I had to send them back for re-doing. There was one more bad experience in relation to house keeping, but am not going into it, lest I give the impression that I am a nit-picker.
Obviously a long way to go before they come up to minimum service expectations.

Room Tip: Check into another hotel.
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  • Stayed: April 2014, travelled on business
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1  Thank Krishna1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 3 April 2014

Dear Guest

We would like to thank you for your review along with your feed back.

We apologize for the inconvenience caused during your stay. However you are aware that this was taken up by our General Manager this morning and we have taken corrective action like we always do when we get valuable .feed back which helps us in all ways.

We at Express Inn always take guest comfort and satisfaction as our highest priority and we have done so in this case aswell and assure you that there will be no repeat of this incident again.

Once again thank you for your valuable feed back.

Regards
Amit.V

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Reviewed 29 March 2014 via mobile

I was simply amazed by the beauty of this hotel.
Excellent interiors and exteriors.
Quick check-in and checkout.
Nice sitouts.
The poolside is Gr8.
Class.....
A bit far from the main city but worth it.
Ask for rooms on higher floors.
Do not take rooms near pool area if thre is expected to be a function in the lawns out there. You can enquire for the same at the reception.
Overall a very good experience.
I still cannot believe there are such nice properties ok. Nashik too.

Stayed: February 2014, travelled on business
Thank Ninad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 31 March 2014

Dear Guest

We would like to thank you for your review and its these reviews that help us grow in this industry, we appreciate the same and glad to know that you had a good experience while being with us.

Express Inn always looks to the comfort of our valuable guests at all times.

Thanks & Regards
Amit.V

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Reviewed 27 March 2014

Visited Nashik for visit to Trimbakeshwar Temple, which is one of the twelve Jyotirlingas. Booked this hotel online. It was a late check-in at about 10:30 pm. However, the check-in was smooth, and dinner served was good. My wife and I tried the Lounge Bar on the first floor, but it was rather noisy. We then shifted to the multi-cuisine restaurant on the ground floor, which was relatively quite. The hotel has two wings; the East wing is the new one. The two wings are connected by a sky walk. The gym is in the new wing, and is quite well appointed. There is an oxygen bar next to the gym, which serves fresh fruits and juices. The breakfast was well spread. If someone were to ask me the negative, I cannot find much except that the bathroom is a little small.

The icing on the cake was that at a small cost, there is a room available for the driver. So he could rest well which is important. Excellent stay!!!

  • Stayed: March 2014, travelled with friends
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1  Thank RBS2706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 1 April 2014

Dear Guest

We thank you for your valuable comments that you have sent us regard to your stay with us.

We at Express Inn ensure and maintain our top priority is guest satisfaction and comfort always and we are glad that you received the same during your stay with us.

Once again thank you for your review as its these reviews and feed back that help us to grow.
Thanks & Regards
Amt.V

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Reviewed 24 March 2014 via mobile

Express Inn is a good place within your budget to stay at Nashik.
Located right on the highway it's well connected.
Staff is courteous and we're willing to make my bed King size in the middle of night.
Service is prompt and good part was that the car was washed next day morning without my instructions which was a pleasant surprise.
Good gym with all the latest equipment.
Wi Fi speed is good except that one needs to re log in after 12 hours.
Breakfast was decent where by they can explore more options to customers.
Over all you will not be disappointed.

Stayed: March 2014, travelled on business
Thank vikasr007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 25 March 2014

Dear Guest

On the onset we would like to thank you for your review with regard to your stay with us and we are happy that you did have a good comfortable stay.

We at Express Inn always ensure that our guest stay is comfortable as that is always our priority at the Express Inn.

Once again we thank you for review as these reviews help us grow.

Regards
Amit. V

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Reviewed 23 March 2014

YES indeed its a very good hotel and makes you feel at home. I liked the services by the staff. Value for money. Food is really good. Ambience is wonderful. The spa there called as O2 spa makes you feel out of this world.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Cleartrip
Thank Surjeetkaur B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 2 April 2014

Dear Guest

We would like to thank you for your valuable comments, its our guests comments that help us to grow to great heights.

We at Express Inn always take our guests comfort and satisfaction as our top most priority and we are very glad that we are doing so to all our valuable guests.

Once again would would like to thank you for your valuable and do look forward to seeing you again with us.

Regards
Amit.V

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Reviewed 21 March 2014

Very good ambience and lavish.. The buffer breakfast is quite good.
Rooms are also quite luxurious. The restaurants serve quite a good variety of local and intercontinental food. Very calm even though located on the national highway.. :)

Room Tip: Executive rooms are the best in the range of 4000+
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  • Stayed: February 2014, travelled on business
    • Value
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Thank Abhi006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit V, Manager at Hotel Express Inn, responded to this reviewResponded 23 March 2014

Dear Guest

On the onset would like to thank you for your valuable feed back which we have received from you.

At Express Inn our main priority is guest satisfaction and comfort and we are glad we were able to do the same for you during your stay with us.

We once again would like to thank you for being our valuable guest and we do certainly look forward to you giving us an opportunity to serve you once again.

Thanks & Regards
Amit .V

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Express Inn

Address: Mumbai Agra Road | Ambad, Nashik 422010, India
Phone Number:
Region: India > Maharashtra > Nashik District > Nashik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 63 Hotels in Nashik
Price Range: £41 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Express Inn 4*
Number of rooms: 197
Official Description (provided by the hotel):
Built to mark a renaissance in standards of service and style, the 197 exquisitely-furnished guest rooms and suites present the finest in hospitality and personalized service. The discerning business traveler will appreciate the state-of-the art business and conference facilities as well as a selection of refined cuisine. Gourmet delights are available at the 24-hour coffee shop "Aster", The Lounge Bar presenting the choicest beverages from round the globe at "Le Bar-Salon". Experience our warmth and great service. Welcome to Express Inn.... ... more   less 
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