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“A Wonderful Stay” 4 of 5 bubbles
Review of Hyatt Amritsar

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Hyatt Amritsar
Ranked #9 of 96 Hotels in Amritsar
Certificate of Excellence
Los Angeles
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A Wonderful Stay”
4 of 5 bubbles Reviewed 22 April 2013

I stayed here for 2 nights and had a lovely stay. The hotel facilites were very nice, the room itself was clean and very comfortable, and the restaurants & breakfast buffet were wonderful. The staff were also incredibly friendly, and helpful, which made my stay even more pleasant. As for location it's not in the center of things but you are only a quick drive away & it is certainly a more peaceful spot in the city.

  • Stayed April 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lovinitsolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 23 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

I am very glad to note that you had a very pleasant stay with us and enjoyed the same. I am thankful to you for choosing to stay with us and sharing your feedback on the same.
Your compliments have been passed on to the Chefs for the food and to the team whom you felt deserved recognition for the services provided to you during your short stay with us as it is our constant endeavor to make our guests feel comfortable.
I look forward to welcoming you back to Hyatt Amritsar.

Best Regards,
Subhrajit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,472 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (308)
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Chandigarh
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 21 April 2013 via mobile

My family and I stayed earlier at this place when it was with the Ista Group. Though no major changes are visible to the eye after Hyatt took over, the food is definitely up the ladder. The breakfast and dinner buffet at Collage is excellent and staff accommodating. Though not much for the children to do, the huge Mall next door kept them busy for a few hours. The spa is priced exorbitantly and there is no discount for hotel guests. No discounts on dining too for hotel guests. A comfortable place and will stay there again.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hemant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 22 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us once again and sharing your feedback on the same. I am glad to note that you and your family had a comfortable stay and enjoyed your stay .
Your compliments have been passed on to the Chefs here for the excellent food and dinner buffet at Collage and to the entire team as you found them to be quite helpful .
I look forward to welcoming you back to Hyatt Amritsar.

Best Regards,
Subhrajit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, England, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 April 2013

as soon as you walk into this hotel you know that you will be impressed with the rooms, the service and the facilities. Everything was very clean, modern and tastefully decorated. The bed and pillows were really comfortable. Absolutely loved the shower.
The breakfast choice was vast and would suit any individual.
We were there for only one night and therefore not able to take full advantage of the spa facilities or the swimming pool but really wished we could have.
The staff were all immaculately dressed and very clean, very courteous.
Would definitely stay there again if we visit Amritsar again.
There is a shopping mall directly opposite this hotel with a large food court which was very good.

Room Tip: We had 2 rooms and both were the same.
See more room tips
  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nils63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 20 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us and sharing your feedback on the same. I am glad to note that you had a very comfortable stay .You found everything to be very clean, modern and tastefully decorated, you found the beds and pillows to be quite comfortable.
Your compliments have been passed on to the Chefs for the Breakfast which you found to be quite vast and excellent. I am thankful to you for appreciating the uniform of my team and you found all to be immaculately dressed, very clean and courteous.
I look forward to welcoming you back to Hyatt Amritsar.

Best Regards,
Subhrajit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 18 April 2013

We stayed in march when it was still Ista and staff werent helpful....had received parcel from the mall next door in noon and till evening they had no idea that parcel was there. We came from out and asked for it but they said,it hasn't come..had to go to mall and get the sales person with us to hotel and then we got our parcel when room no n name was written on it...luggage took half hr when we all were waiting down..Thai chi restaurant had just 2 waiters n 1 steward catering to so many that people were losing cool and walking out or screaming....it's a beautiful hotel with good rooms,lobby,no doubt....wish they were helpful too...

  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Sushi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 23 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us and sharing your valuable feedback on the same. I am very sorry to note that you had a bad experience during your stay. I have discussed the issue with the concerned person and I assure you that such problem will not arise in future. My team has been briefed elaborately on the same.
Your feedback with regards to the Team's attitude, luggage took a long time all have been noted and I assure you that such inconvenience will not be repeated in future.

I look forward to welcoming you back to Hyatt Amritsar.

Warm Regards,
Subhrajit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 April 2013

Experience was excellent and the stay overall was very good hotel staff was very friendly and the hospitality of the hotel was excellent and the staff was very friendly and I will rate the overall experience as good

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank Dhruv D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 15 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us at Hyatt Amritsar and sharing your valuable feedback on the same. I am glad to learn that you had a comfortable stay with us, You found my team to be very friendly and the Hospitality to be excellent .
I look forward to welcoming you back to Hyatt Amritsar.

Best Regards,
Subhrajit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
1,118 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 515 helpful votes
3 of 5 bubbles Reviewed 14 April 2013

We stayed here in January 2013, when this was still the Ista Hotel. The hotel exterior and lobby are truly beautiful, as are the restaurants---esp the Thai Chi. The room was reasonable, with comfy bed and spacious bathroom. The spa was also nicely furnished with good massage option. Breakfast buffet was good and included in the room rate. The lunch or dinner buffets are also standard classic food-- reasonable and mainly Indian with a bit of continental--- but not worth the 'upgrade' price for additional options. The service in restaurants was just average. Service at reception and checkin/out was also just average--- surprising, given the price. We booked under a 'deal' of a package offered in January, but the room price was actually higher, with no added benefits, than if i had booked on regular rate--- so be very careful with this hotel and its room prices.

  • Stayed January 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank jenabaindelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 22 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us and taking out your time in sharing your valuable feedback on the same. I am glad to note that you enjoyed your stay . You found the hotel's exterior and lobby to be very attractive. Your feedback regarding the food options,service at reception and the rate variance of the room have been noted and discussed with the person concerned and I assure you that you will definitely see an improvement upon your next stay with us.

I look forward to welcoming you back to Hyatt Amritsar.

Best Regards,
Subharjit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hereford
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 13 April 2013

2 nights stay in a very comfortable room ,food was good, position next to shopping mall convenient, very quiet rooms,comfortable,
wonderful spa , massages well worth trying

if you do nothing else do go to the border ceremony, its brilliant (very noisy!)

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jayne444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subhrajit B, General Manager at Hyatt Amritsar, responded to this review, 15 April 2013
Dear Guest,
Greetings from Hyatt Amritsar!

At the onset, I would like to thank you for choosing to stay with us and sharing your valuable feedback on the same. As indicated by you, you found the rooms to be quite comfortable , your compliments have been passed on to the Chefs as you liked the food a lot. You found the Spa also to be quite rejuvenating.
I look forward to welcoming you back to Hyatt Amritsar.

Best Regards,
Subhrajit Bardhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Amritsar

Property: Hyatt Amritsar
Address: G T Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
Phone Number:
Region: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Amritsar
#3 Romantic Hotel in Amritsar
#5 Luxury Hotel in Amritsar
#6 Business Hotel in Amritsar
#10 Family Hotel in Amritsar
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hyatt Amritsar 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Iconic Hyatt in the city of AmritsarNestled in the heart of the city and 10 minutes from the Golden Temple is Hyatt Amritsar, welcoming business and leisure travelers to enjoy luxury 5 star deluxe hotel accommodation coupled with the historical wonders the city has to offer.Hyatt Amritsar offers 248 elegantly appointed guestrooms including suites which are on the fourth floor of the hotel to ensure panoramic views of the city. Rooms have a sleek contemporary design with the highest levels of comfort.Savour specialty Thai and Chinese cuisine at ThaiChi or for more international and local Punjabi cuisine options with a flare, Collage is the ideal choice. When the sun goes down, head to The Lounge Bar for evening cocktails, soothing music and views across an open courtyard.Enjoy the warm Indian sunshine at the outdoor swimming and vitality pool or rejuvenate in one of eight treatment rooms at The Spa.Hyatt Amritsar is conveniently located 4 kilometres from the Golden Temple and Jallianwala Bagh. The Wagah border is also 30 kilometers away, and offers guests the opportunity to watch the retreat ceremony of the guard ceremony at the Indo-Pak border. The international airport is 25 minutes away, while the railway station is a 10-minute drive. ... more   less 
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Also Known As:
Ista Amritsar Hotel Amritsar
Ista Hotel Amritsar

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