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“Comfortable stay, friendly staff”
Review of Hyatt Amritsar

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Hyatt Amritsar
Ranked #8 of 98 Hotels in Amritsar
Certificate of Excellence
Reviewed 30 June 2013

I stayed at the hotel in March 2013 with my family. The hotel staff were friendly and accommodating. The room was large and comfortable. We went to Amritsar to see the Golden Temple and take in the sights. While the hotel is about 15 mins away from the Temple and city centre (driving), the hotel runs a shuttle service to the temple a few times during the day which is convenient. The only issue with the hotel is that one cannot get into the city centre on foot. The spa is beautiful and services are pretty good. There is large selection of food for breakfast and dinner so I would recommend having at least 1 meal in the restaurant. All in all, a pleasant stay.

Room Tip: On the lower floors, your view is most likely going to be the mall adjacent to the hotel but definit...
  • Stayed: March 2013, travelled with family
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1  Thank PK M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 2 July 2013

Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us. We are delighted to read your great comments about our hotel and are happy to know we were able to deliver to you the Hyatt service standards we pride ourselves on. It is our constant endeavor to make our esteemed guests feel comfortable .
I am glad to learn that you had a pleasant stay with us. Your positive feedback on various aspects of our hotel is quite inspiring.

We look forward to welcoming you back soon.

Best Regards,

Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,574 - 1,580 of 1,671 reviews

Reviewed 30 June 2013

Our team stayed at the hotel and we were very happy and satisfied by the service quality. The breakfast spread was sumptuous and the spa was definitely worth every penny. The room size and quality of bathroom was top class and we had an excellent experience. Overall good value for money for business travelers. Not sure about tourists as the place is quite a distance away from the tourist points.
Overall a nice experience!!

  • Stayed: February 2013, travelled on business
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Thank Vikanshu_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 1 July 2013

Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us. We are delighted to read your great comments about our hotel and are happy to know we were able to deliver to you the Hyatt service standards we pride ourselves on. Our constant endeavor to make our esteemed guests feel comfortable .

We look forward to welcoming you back soon.

Best Regards,
Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2013

We stayed when the hotel was the Ista. I went with high expectations which weren't realised during our 2 night stay. For one the hotel was not centrally located in terms of tourist attractions. Nor were the rooms spacious. I'd have thought a town like Amritsar would offer good sized rooms. Having said that, the service was impeccable. Both in the restaurant and the room service. The mall next door was a bonus.

  • Stayed: December 2012
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2  Thank TaraKapur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 1 July 2013

Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us. I am glad to learn that you found the service in the restaurants and rooms to be impeccable, it is our constant endeavor to make the stay of our esteemed guests comfortable. Would like to share that your feedback pertaining to the location of the hotel and room size has been well noted.

We look forward to welcoming you back in the near future.

Best Regards,


Bhagwan Balani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2013

We had a pleasant stay at the hotel. We arrived late after a long tiring journey & check in was swift & efficient. Room was clean and felt roomy. Restaurant service was friendly & food good. A short drive to the Golden Temple. No complaints

  • Stayed: June 2013, travelled as a couple
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Thank robert j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 1 July 2013

Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us. We are delighted to read your great comments about our hotel and are happy to know we were able to deliver to you the Hyatt service standards we pride ourselves on. I am glad to learn that you had a pleasant stay with us. Your positive feedback on various aspects of our hotel is quite inspiring.

We look forward to welcoming you back soon.

Best Regards,

Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2013 via mobile

Hotel is right on the highway which is a good point, staff at the reception, restaurant, door man was helpful...
Room was not worth the money
Door didn't lock properly you will have to press if hard... Leakage from the shower cubical... Television remote didn't work properly...

  • Stayed: June 2013
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2  Thank junejankit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 24 June 2013

Dear Guest,
Greetings from Hyatt Amritsar!

At the outset, I would like to thank you for choosing to stay with us at Hyatt and taking out the time in evaluating our product and services. I am quite glad to learn that you found the team to be quite helpful especially at the Front Office, Restaurant and the door man. At the same time your feedback with regards to the room has been taken up very strappingly with the person concerned and would like to assure you that the same will not recur in the future.
Me and my team look forward to welcoming you back and assure you of our best attention at all times.

Best Regards,
Bhagwan Balani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

This hotel is small and boutique style and very beautiful. My room was small, but was extremely comfortable and clean.

The staff are friendly and helpful. The wifi is also great, which is especially nice when staying for business.

The hotel is right beside a large shopping centre, which is perfect if you want to do some shopping or simply hang out in an air-conditioned space outside the hotel.

The Hyatt is approximately a 10km drive from the Golden Temple, and it offers free shuttles to and from throughout the day and night.

I am returning to Amritsar again soon and will definitely stay at this hotel.

  • Stayed: June 2013, travelled on business
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Thank LaurenAsh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 21 June 2013

Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us! We are delighted to read your great comments about our hotel and are happy to know we were able to deliver to you the Hyatt service standards we pride ourselves on. Your positive feedback on various aspects of our hotel is inspiring, thank you for sharing your views on your stay being quite comfortable. Me and my team look forward to welcoming you back to Hyatt Amritsar and assure you of our best attention at all times.

Best Regards,
Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

One thing that you want when you travel to a new city is proper guidance. And I found that the staff of Hyatt, Amritsar was up to the task & gave excellent guidance with respect to location, distance & time. The hotel is very nice; neat & comfortable. It is next to a shopping mall so kids can also have fun & be ready to shell out money for your wife's shopping! Only draw back was that the pool is open & one just couldn't use it in the Amritsar heat! Food is also excellent.

Room Tip: Ask for a pool facing room. You may not see the pool but the top floors give a very open view.
  • Stayed: June 2013, travelled with family
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2  Thank AmitMJuvekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Hyatt Amritsar, responded to this reviewResponded 19 June 2013

Dear Guest,
Greetings from Hyatt Amritsar!

Thank you for choosing to stay with us! We are delighted to read your great comments about our hotel and are happy to know we were able to deliver to you the Hyatt service standards we pride ourselves on. Your positive feedback on various aspects of our hotel is inspiring, thank you for sharing your views on your stay being quite comfortable. It is quite sad to know that you and your family could not use the pool due to the weather during your stay. Am happy to share that the weather now is much cooler, hope you will visit us some time soon.

We look forward to welcoming you back soon.

Best Regards,
Bhagwan Balani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Amritsar

Address: G T Road | Alpha One City Center, Amritsar 143001, India (Formerly Ista Amritsar)
Phone Number:
Region: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Amritsar
#3 Romantic Hotel in Amritsar
#4 Luxury Hotel in Amritsar
#6 Business Hotel in Amritsar
#10 Family Hotel in Amritsar
Price Range: £61 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Amritsar 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Iconic Hyatt in the city of AmritsarNestled in the heart of the city and 10 minutes from the Golden Temple is Hyatt Amritsar, welcoming business and leisure travelers to enjoy luxury 5 star deluxe hotel accommodation coupled with the historical wonders the city has to offer.Hyatt Amritsar offers 248 elegantly appointed guestrooms including suites which are on the fourth floor of the hotel to ensure panoramic views of the city. Rooms have a sleek contemporary design with the highest levels of comfort.Savour specialty Thai and Chinese cuisine at ThaiChi or for more international and local Punjabi cuisine options with a flare, Collage is the ideal choice. When the sun goes down, head to The Lounge Bar for evening cocktails, soothing music and views across an open courtyard.Enjoy the warm Indian sunshine at the outdoor swimming and vitality pool or rejuvenate in one of eight treatment rooms at The Spa.Hyatt Amritsar is conveniently located 4 kilometres from the Golden Temple and Jallianwala Bagh. The Wagah border is also 30 kilometers away, and offers guests the opportunity to watch the retreat ceremony of the guard ceremony at the Indo-Pak border. The international airport is 25 minutes away, while the railway station is a 10-minute drive. ... more   less 
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Also Known As:
Ista Amritsar Hotel Amritsar
Ista Hotel Amritsar

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