Upon arrival, the rooms were not ready. There was chaos at the Front Desk, guests complaining and new guests arriving and awaiting to check in. It seemed that there was no Manager on Duty or supervisor to help. It took a long time for luggage to be brought to the rooms (and only after two of us went down to identify the pieces). The rooms were nice but twin rooms had two small single beds. Good size bathroom.
The food at the restaurant (both the dinner and breakfast buffets) were outstanding and very good quality. Indian foods were tasty. The chefs should be complimented as well as the staff at the restaurant.
The free WiFi only worked in the lobby area not in the rooms.
Overall good but very bad impression on arrival.
The 'tourist attraction' (lowering flags at the border) was an extremely unpleasant experience. Long drive, huge crowds of locals (that seemed overly excited), security controls, rude soldiers pushing us and preventing us from entering the 'VIP' seats reserved for foreigners. Definitively, an event to be avoided. Perhaps the worst experience in over 40 years of travelling...
- Official Description (provided by the hotel):
- Iconic Hyatt in the city of AmritsarNestled in the heart of the city and 10 minutes from the Golden Temple is Hyatt Amritsar, welcoming business and leisure travelers to enjoy luxury 5 star deluxe hotel accommodation coupled with the historical wonders the city has to offer.Hyatt Amritsar offers 248 elegantly appointed guestrooms including suites which are on the fourth floor of the hotel to ensure panoramic views of the city. Rooms have a sleek contemporary design with the highest levels of comfort.Savour specialty Thai and Chinese cuisine at ThaiChi or for more international and local Punjabi cuisine options with a flare, Collage is the ideal choice. When the sun goes down, head to The Lounge Bar for evening cocktails, soothing music and views across an open courtyard.Enjoy the warm Indian sunshine at the outdoor swimming and vitality pool or rejuvenate in one of eight treatment rooms at The Spa.Hyatt Amritsar is conveniently located 4 kilometres from the Golden Temple and Jallianwala Bagh. The Wagah border is also 30 kilometers away, and offers guests the opportunity to watch the retreat ceremony of the guard ceremony at the Indo-Pak border. The international airport is 25 minutes away, while the railway station is a 10-minute drive. ... more less
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- Also Known As:
- Ista Amritsar Hotel Amritsar
- Ista Hotel Amritsar