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“Horrible”
Review of Comfort Inn GSK

Comfort Inn GSK
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Comfort Inn GSK
Ranked #87 of 98 Hotels in Amritsar
Reviewed 10 June 2011

Do not use this hotel! The rooms smell, the linen is horrible and dirty. The cupboards were full of dust that we cleaned out to put our clothes. The staff needed more training and need to stop hanging around gossiping.
The hot water in this hotel is the old school cheap trick of not turning on the boiler UNTIL the client complains. You call the reception and they are so sneaky, they then turn on the boiler and then come to your room after 15 min to check. Well, hello!! yes, the water is warm now !
This is a very cheap and crass way of trying to save money. A very village approach which clearly reflects the ownership of this hotel.
The food is horrid; We had a little child and asked for NON SPICY, which the chef had no concept of...the food was so hot, even my husband , a true spicy food lover, could not eat. What excuse can you give for that one.
A very very unpleasant stay !!! Do not waste your money on this pathetic excuse for a comfort inn and DO NOT think it is the USA standard..it is not...worse than a hostel !

  • Stayed: December 2010, travelled with family
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Thank NeetaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (19)
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6 - 12 of 19 reviews

Reviewed 7 January 2011

Very close to the the Golden Temple and very nice clean hotel. Beds were comfortable too and staff is helpful.

Stayed: November 2010, travelled with friends
2  Thank Snakecharmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2010

I have been going to Amritsar for the last 15 years, and choose to stay at Comfort Inn at someone's recommendation this year. Thinking that Comfort Inn's in the US are pretty basic, but are efficient and clean! Well not this one! The exceptional service delivery was by the driver of the hotel, who drove for us, during the stay there. His name I forget, but he has these big moutache!
Rooms are dark, poorly lit, very bad sound proofing, one can hear everything in the corrdior. Housekeeping is bad, because the wardrobes were very dusty with a layer of thick dust settled in the wardrobe. Bedsheets were dirty, pillows and towels had a stench! When we asked them to please change, we were told, they are clean.
Bathroom amenities, the shower get etc, were used bottles. And Hot water, a night mare! In order to save costs, they keep the boilers off, and you better call 15 minutes before taking a shower, for them to switch on the boiler, and then too, there is NO Guarantee, that they will switch it on, as we did but still did not get hotel water, and had 3 cold showers! So much so for comfort inn.
The Bell Staff and technical staff are intrusive and will not leave till they are tipped!
The Coffee Shop downstairs had 4 menues. So, we had to wait till the menus were free from the other table! It took 10 minutes! We specifically asked for no spice indian food, if it could be done. What came was so spicy, that it would burn holes in my stomach! When we asked it to be changed, the staff and the chef were not pleased.
The Reception lady and gentleman, though smiling and friendly, are absolutely useless, unable to help.
For anyone wanting to try this hotel, please do yourself a favor, and check out other options, there are several available, even if they are a tad bit expensive, it is worth it, at least you will get clean sheets and a hot shower!

  • Stayed: November 2010, travelled with family
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4  Thank KHTDMGMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2010

we booked hotel as we know that choice has a good name in hotels and comfort inn is a chain hotel but it is not a hotel it is a DHABA worst then guest House no staff want to handle the problem AC not work cleaning is very bad Recepition staff is WILD dont know how to talk to the guest, Food was ok
No water to drink my experience is pathetic

  • Stayed: August 2010, travelled on business
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3  Thank Vincypune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

We traveled with a group of 40 people. From the time of check in, till the check out after 2 days; the experience with this hotel was amazing. We had an extended tour to other places too. Every hotel got some complains from our group members. But this particular hotel was flawless in terms of hospitality. Want to specially mention about their food. It was literally finger licking good!!!!!!!

  • Stayed: September 2010
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1  Thank RockyGonzalves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2010

Excellent Hotel - Modern, Clean with Excellent Service

I would definatley recommend this hotel. The only thing that would have "put the icing on the cake" would yhave been a complementary airport pick up (which is usually expected).

  • Stayed: August 2010, travelled with friends
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2  Thank d33_singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIGSK, Public Relations Manager at Comfort Inn GSK, responded to this reviewResponded 6 September 2010

It is indeed a pleasure to make our guests stay pleasant with us. We follow the formula "Ability+Daily Improvement=Excellence". Thus appreciate the valuable feedbacks from our guests. We will definitely consider the Airport Pick Up issue suggested by the guest and decide upon it shortly.

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Reviewed 16 August 2010

The stay in Comfort Inn was nice and cozy. The ppl out there were very nice, polite and courteous, and always willing to help. The food was good. Except for a few things the stay was very nice.

  • Stayed: August 2010, travelled as a couple
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1  Thank subratodasgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn GSK

Address: 110 Albert Road Near Mall Road, Amritsar 143001, India
Region: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant
Hotel Style:
Ranked #87 of 98 Hotels in Amritsar
Price Range: £31 - £36 (Based on Average Rates for a Standard Room)
Number of rooms: 40
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