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Country Inn & Suites By Carlson-Amritsar, Queens Road
Ranked #18 of 98 Hotels in Amritsar
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasant Stay!!!”
Reviewed 5 October 2013 via mobile

Very good stay at country inn & suites. Was there for 1day but very good experience. The ambience was very calm and the location of the hotel is in the centre of the city everything was nearby to the hotel the staff was very cooperative. Overall very nice experience.

Stayed October 2013, travelled with friends
Helpful?
Thank pratiek786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 7 October 2013
Dear Elite Guest,

Thank you for choosing Country Inn & Suites By Carlson, Amritsar for your recent stay in Amritsar.

Entire Team of Country Inn & Suites By Carlson, Amritsar, is highly thankful to you for sparing your truly valuable time and sharing your feedback with us, especially on such a focused portal (TripAdvisor).

It is our great pleasure to know that you really had a good experience with us, appreciated our hotel ambience and location.

We do extend our heartiest gratitude to you for recognizing and appreciating our staff attitude towards customer service and customer satisfaction.

We are heartily thankful to you to acknowledge our routine requests that we extend to all the guests for sharing their feedback with us on TripAdvisor.

We are delighted to know that you and your friends treasured the stay being with us. We are indeed looking forward to see you with us during your next visit to Amritsar.

Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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904 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Dutch first
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English first
Mumbai (Bombay), India
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2013

Starting from the condition of the rooms, to the housekeeping and the staff, the most traumatising experience ever! In less than 24 hours of my stay, the housekeeping staff had to be called atleast thrice to check on something or the other.. One of the worst experience ever. Further, when i wanted to speak to the manager, Mr Ranjit, he was either busy or not available or felt its not important to meet a customer with grieveances. Never again will i make a mistake of booking this hotel in any of my future visits to Amritsar. The only saving grace were the staff at the restaurant, who ensured we are taken care of.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanushree_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 26 September 2013
Dear Elite Guest,

In regard to your quoted details we will definitely come forward to share our inputs, we actually have the biggest rooms and biggest bed sizes in the city as compared to other competitors in the market, and we take full care to render true comfort, pure luxury and an international experience to our elite guests.

We do offer best linen, optimum class of amenities and specially designed furniture in our different category of rooms. There are number of reviews that support our architect, room comfort and staff courtesy. We know that different guests have different requirement and therefore dedicated departments operate round the clock to honour diversified requests.

Yes, as stated by you it is very much possible that as per your satisfaction level you must have called up housekeeping department number of times to fetch your customized requests, and it is indeed that every-time you drop a call staff will turn up for sure to deliver your level of satisfaction.

It is very obvious that some of the demands do take time because we intent to deliver best not the better.

I would also like to share that myself Ranjeet is available round the clock on my official number, the one is stated with every response of the hotel.

I will duly share your inputs that you were already having my contact number with you, when you confirmed your booking at the hotel before your arrival. And I did answered your call as required.

Later you have also shared your inputs post check-out on the same number. But I fail to understand that Why haven’t you contacted me during your stay, subjected you were feeling to match your level of satisfaction, although it is not only me who tries to deliver best but starting from the Darbaans till Unit Head of the Hotel is intended to deliver optimum service level.

We are heartily thankful to you for acknowledging our F & B Service staff for their extended services.

Each & every guest is treated here with same importance and excellence and we pledge to deliver their all customized requests to the best of our possibilities.

Thanks & Regards
Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ludhiana
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2013

We took 3 rooms as we were visiting Darbar Sahib. Room / washroom/bar/rest are all perfect and elegant. They even upgraded two rooms for us. Pool was good time pass for kids.
We were able to hear loud noises late night outside our room as someone was checking in or out. It was disturbing.
Service was also good but they never contacted me back as I left my blackberry original charger.

Room Tip: we can hear loud noise late night outside our room as someone was checking in or out. It was disturb...
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mgartdinox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 7 October 2013
Dear Elite Guest,

Thank you for choosing Country Inn & Suites By Carlson, Amritsar for your recent stay in Amritsar.

Entire Team of Country Inn & Suites By Carlson, Amritsar, is highly thankful to you for sparing your truly valuable time and sharing your feedback with us, especially on such a focused portal (TripAdvisor).

It is our great pleasure to know that you really loved to stay with us in our spacious & comfortable rooms, appreciated our F & B Outlets, loved all of our services.

We would also like to extend our gratitude for sharing other details with us, dear elite guest, we really ensure our guests to check-in at the earliest possible being all their reserved rooms ready for their expected arrival, as some guest do arrive at late night and we are always ready to welcome our guests round the clock. We do escort our guests to their rooms for smooth reach, we will really plan out a required course of action to tune in concerns shared in your feedback.

We are heartily thankful to you to acknowledge our routine requests that we extend to all the guests for sharing their feedback with us on TripAdvisor.

We are delighted to know that your family treasured the stay being with us. We are indeed looking forward to see you with us during your next visit to Amritsar.

Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 September 2013

I am a great fan of Carlson Club hotel, as in location wise you can't expect better then this. Nice reception and welcome. Well managed. Over all best. I'll say the only Hotel in best Price as Best Place to stay.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashish_h_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 7 October 2013
Dear Elite Guest,

Thank you for choosing Country Inn & Suites By Carlson, Amritsar for your recent stay in Amritsar.

Entire Team of Country Inn & Suites By Carlson, Amritsar, is highly thankful to you for sparing your truly valuable time and sharing your feedback with us, especially on such a focused portal (TripAdvisor).

It is our great pleasure to know that you really loved to stay with us in our spacious & comfortable rooms, appreciated property location and loved all of our services.

We are truly very thankful to you for recommending our property as "Hotel in best price as best place to stay" for your selection.

We are heartily thankful to you to acknowledge our routine requests that we extend to all the guests for sharing their feedback with us on TripAdvisor.

We are delighted to know that your family treasured the stay being with us. We are indeed looking forward to see you with us during your next visit to Amritsar.

Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jalandhar, India
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2013

This hotel right in the heart of Amritsar is centrally located with decent rooms and breakfast, food can be better as lacks the finesse but crystal restaurant situation at a walking distance is perfect for a punjabi non veg meal. Overall a good option to stay in Amritsar.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 786Rainie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 7 October 2013
Dear Elite Guest,

Thank you for choosing Country Inn & Suites By Carlson, Amritsar for your recent stay in Amritsar.

Entire Team of Country Inn & Suites By Carlson, Amritsar, is highly thankful to you for sparing your truly valuable time and sharing your feedback with us, especially on such a focused portal (TripAdvisor).

It is our great pleasure to know that you really loved to stay with us in our spacious & comfortable rooms, loved all of our services.

We are truly very thankful to you for recommending our property as "good option to stay in Amritsar".

We are heartily thankful to you to acknowledge our routine requests that we extend to all the guests for sharing their feedback with us on TripAdvisor.

We are delighted to know that your family treasured the stay being with us. We are indeed looking forward to see you with us during your next visit to Amritsar.

Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bathinda, India
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 September 2013

I was on official trip and hotel was also arranged by the company!!!!
The wonderful staff, so friendly , down to earth, and customer service they offered was ultimate.
They can go miles ahead for customer service.

Rooms were neat, clean and the prices they were charging as I was corporate customer was lowest for such luxary.

Have been visited their 3-4 times for and stayed more than 15days................All my stay was owsome!!!!!!!!

A big thanks to entire team to make this place rocking............

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prashant_atrey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 18 September 2013
Dear Elite Guest,

Thank you for choosing Country Inn & Suites By Carlson, Amritsar for your recent stay in Amritsar.

Entire Team of Country Inn & Suites By Carlson, Amritsar, is highly thankful to you for sparing your truly valuable time and sharing your feedback with us, especially on such a focused portal (TripAdvisor).

It is our great pleasure to know that you really loved to stay with us in our spacious and comfortable rooms, loved all of our services, appreciating our staff attitude towards customer service and customer satisfaction.

We are truly very thankful to you for recommending our property for true luxury and true value for money in the city.

We are heartily thankful to you to acknowledge our routine requests that we extend to all the guests for sharing their feedback with us on TripAdvisor.

We are delighted to know that your family treasured the stay being with us. We are indeed looking forward to see you with us during your next visit to Amritsar.

Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 September 2013 via mobile

Location *Superb/Rooms *Superb/Food *Superb/Budget *Superb all iz Well,I absolutely Loved my Stay ....only thing this hotel is 15 min drive from Golden Temple and Swimming pool was more of a Bird poo and Dirty ,rest everything hotel will take care off just Book it and RELAX

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KING5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CXAMRITSAR, Room Division Manager at Country Inn & Suites By Carlson-Amritsar, Queens Road, responded to this review, 18 September 2013
Dear Elite Guest,

Thank you for choosing Country Inn & Suites By Carlson, Amritsar for your recent stay in Amritsar.

Entire Team of Country Inn & Suites By Carlson, Amritsar, is highly thankful to you for sparing your truly valuable time and sharing your feedback with us, especially on such a focused portal (TripAdvisor).

It is our great pleasure to know that you really loved to stay with us in our spacious and comfortable rooms, loved our food quality, and marked us as "value for money" property. Appreciated the location of the property.

All after this we are truly very thankful to you for recommending our property for relaxing stay in the city.

We are also thankful to you for sharing other details with us, we will make best efforts to welcome you with your desired difference on your next scheduled visit to the city of Amritsar.

We are heartily thankful to you to acknowledge our routine requests that we extend to all the guests for sharing their feedback with us on TripAdvisor.

We are delighted to know that your family treasured the stay being with us. We are indeed looking forward to see you with us during your next visit to Amritsar.

Ranjeet Singh
Room Division Manager
9877534219
Book us on reservations@cisamritsar.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson-Amritsar, Queens Road

Property: Country Inn & Suites By Carlson-Amritsar, Queens Road
Address: Queens Road, Amritsar 143001, India
Phone Number:
Region: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 98 Hotels in Amritsar
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Country Inn & Suites By Carlson-Amritsar, Queens Road 3.5*
Number of rooms: 50
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