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“Awesome Service :)” 5 of 5 bubbles
Review of BEST WESTERN Merrion

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BEST WESTERN Merrion
Ranked #14 of 96 Hotels in Amritsar
Certificate of Excellence
New Delhi, India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Awesome Service :)”
5 of 5 bubbles Reviewed 21 October 2013

Hats Up to the Staff Members (Ravinder, Raman, Michael, Rabia and many more) !! You make our stay so comfortable .. I stayed there for 2 Nights, no words to describe the staff behavior .. they all are with smiling face everyday / everynight ..... give it a try .. called their Room Service / House Keeping number .. and till the time you keep the phone down .. you will listen your door bell .. outstanding house keeping staffs ..... Must visit guys .. Best in Amritsar .. away from City Diesel pollution .... Wahe guru Ji :)

Room Tip: 2nd Floor rooms
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mannat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 10 November 2013
Dear Sir,

Greetings From Hotel Best Western Merrion !!

Thank you for such a superb review. We are over the moon with your lovely comments! We are so pleased you enjoyed your stay .all the little touches we put in place to try and make your stay as enjoyable as possible.

We look forward to seeing you again soon.
Thanks and regards
Dheeraj Heera
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

397 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
New Delhi, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

We went to Amritsar on 18th Oct, 2013 for 2 Nights stay and booked Best Western Merrion through Cleartrip. The experience at the hotel was excellent in terms for value, service and staff. As soon as we reached hotel, there were lots of Guests at the reception and the way the front desk staff (Raman, Nitika, Rabia and Michael) were handling the requests was tremendous. We were handed over room cards within 5-10 mins and they also upgraded one of our rooms to Executive Suite. The rooms were nice, spacious and clean with all the amenities. The house keeping staff (one of them was Ravinder) were pretty quick in their service and always smiling. I would highly recommend stay at Best Western Merrion and would love to visit again. Once again thanks to all the staff members, in case if I have missed name of any staff member who made my stay memorable at the hotel.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Raman09202010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 10 November 2013
Dear Sir,

Greetings from Hotel Best Western Merrion !!

Thank you very much for your great review at trip advisor we are so pleased you enjoyed your stay with us! One of the greatest rewards of my job is receiving encouraging feedback such as yours.

Thank you and We look forward to serving as your hosts again in next visit.
Best Regards
Dheeraj Heera
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
118 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

Hotel is nice and approx 15 minutes by taxi from Amritsar Railway station. Service is fine but slow particularly during breakfast. Also railway station pick up was delayed and we had to wait for pick up for 25 minutes and had to call hotel twice. stayed in executive suite which was spacious. hotel is neat and clean. Swimming pool is really small. but overall had a comfortable, relaxing stay with family and njyed.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sandeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

Best western merrion is centrally located & about 5 Kms from the Temple. It is pretty close to the national highway
The rooms are modern and clean. Washroom is well maintained.
The staff was courteous and attentive. We had booked a double room and we allocated a twin room. When we mentioned our concern to the staff - they promptly provided a different room.

Food in the restaurant is good quality, however we felt the service was little slow. The price is on the higher side, but there are plenty of options available across the street to suit your taste buds!!

Overall a good experience

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 123GYPSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

We stayed here for a business cum personal tour recently. It is situated in developing region (Ranjit avenue road) near by Green Avenue which would be the one of the posh locality of Amritsar in coming days.. Though you may find equivalent properties now in Amritsar but It has made its place in the town. It has a amazing food at its restaurant. They have two restaurants, one at first floor and second at roof top with a mini pool which would give you a night city view with a pool ambience. my experience was a bit great as I was upgraded to the executive suite. Room looked old but was clean. Few things were not in place like broken lamps etc and even bathroom's door lock was broken. But, as I said other things were so good, we were forced to ignore them....

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Musafir009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allahabad, India
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

After lot of research online for one night stay in amritsar , and with advises from fellow Tripadvisor neitizens, i homed on to BEST WESTERN MERRION. I drove to amritsar and was well recieved at hotel as i had already booked the hotel online through their website. Good reception with valet parking(ample parking space).
Following were the plus points of this hotel:
(a) I was given an option for upgradation of room with additional charges, which was nominal and worth it. i stayed in executive deluxe room.
(b) Great room space. As i was with my family and kids, so ample space for them to enjoy their stay and comfortable bed.
(c) Great bathroom with jacuzzi.
(d) Unimaginable comfort in hotel.
(e) Well stocked room mini firdge/bar.
(f) Hotel is well located , good hotels and places around.
(g) I was here for golden temple visit and instead of taking my own car , i hired an auto for Rs 280 bugs for to golden temple and back in night. it took 20 mins one way journey . So u arent that far off from golden temple.
(h) Complimentary breakfast.
(i) Quick billing
(j) Hospitable staff.

Some negative points:
(a) A complimentary fruit bowl is given to guests, which was bit disappointing. I mean to say size and auantity , its just a mere formality coz it had just small four pieces of watermelon, 4 pc of banana...This was big laughing thing, as with fam,ily of 4 u feel disappointed. My suggestion to hotel with be to improve on this. Either u take off , don't give, in case u wanna continue please increase to a sizable portion.
(b) Breakfast the big disappointment was the louse staff Miss jaspreet. i m sorry to say but the response was so poor form her, in case u want water for 4 people , she will come once and pour only in one glass, again u have to call her to pour in second glass and so on...very very pathetic approach from her.
(c) The taste of breakfast served was good, but variety was miniscule. I have seen many other hotels like Lemontree, clarks etc, they have good variety. So i can suggest them to improve on them.

Rest this hotel is an excellent place to stay in case you visit Amritsar. Thumbs up to staff and management of hotel. U guys are grt!!!
Just one advice, if possible provide some car washing facility on nominal charge to guest like us those who visit from such far off place so that we can get our cars in order after a long trip and can good washed car during halt of car at your parking.
Thanks for your hospitality...

Room Tip: Stay on 5th floor , u get good view of Amritsar city.
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank VIKASBALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 October 2013

I went there wid my friends on short 2 day trip on 21 and 22 september.It's a very nice hotel, the room and bathroom all were very nice and comfortable.The Breakfast was also lavish and too good.Nice swimming pool deck and gym. 5 Km away from golden temple but is accessible through cabs and autos.Hotel staff and front desk was very good and cooperative .Great stay,Good price,Great hotel.Definitely recomended..

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank inld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Merrion, Front Office Manager at BEST WESTERN Merrion, responded to this review, 10 November 2013
Dear Sir,

Greetings from Hotel Best Western Merrion !!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Best western Merrion.we are happy to know that you enjoyed the hotel and its services.

we would love to see you again

Thanks ans regards
Dheeraj Heera
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Merrion

Property: BEST WESTERN Merrion
Address: District Shopping Complex, Amritsar 143001, India
Region: India > Punjab > Amritsar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 96 Hotels in Amritsar
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN Merrion 4*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the heart of the central business district of the holy city of Amritsar, Best Western Merrion is an oasis of peace, Serenity and tranquillity. The hotel is located in the center of Ranjit Avenue with excellent accessibility to commercial districts and key corporate districts houses. The hotel offers its guests 40 well appointed and luxurious guest rooms along with Comprehensive business & Conferencing facilities. The Hotel offers a range of Dining Options including Roof top Pool Side BBQ, Round the Clock Coffee Shop, Multi-Cuisine Restaurant, Bar & Lounge and a Banquet Hall for large gatherings. The hotel can comfortably host up to 400 guests for banquet events with 3 conference & meeting rooms. The One- The Multi Cuisine Restaurant: Enjoy mouth watering delectable and authentic food at "The One." Designed with exquisite interiors and a calm relaxing ambiance, "The One" offers its patrons a memorable fine dining experience. Cup Lounge - Round The Clock Affair: Cup Lounge offers Round the Clock Service of Quick Bites for those racing against time and the a-la-carte menu also features Continental and Italian cuisines along with the must-have Indian dishes. Dazzle – Pool Side BBQ & Grill: Dazzle is an ideal place to relax by the pool side while enjoying the BBQ and beverages along with Live Music. Lava – Lounge Bar: Lava is the place to entertain and be entertained. Serving the finest selection of domestic and imported spirits with upbeat music and live-wire atmosphere, you will certainly be entertained. In Room Dining: If you don't believe in dress codes or are just not in the mood to dress up to dine out, just dial Room service. Our round the clock In Room dining allows you to kick back and relax in your room while we serve whatever it is that you are craving for in your room itself. ... more   less 
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