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“Average hotel”
Review of HK Clarks Inn

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HK Clarks Inn
Ranked #22 of 98 Hotels in Amritsar
Certificate of Excellence
leicester
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Average hotel”
Reviewed 7 September 2013 via mobile

We stayed here 1 night, hotel seems very average, hotel is trying to be modern but all furniture is very dated and needs replacing

Restaurant service is fantastic and day reception service is very good by the 2 ladies but very poor by male night receptionist as we requested a packed sandwich breakfast as we had early flight to our amazement they didn't know anything about it in the morning so wasn't too happy in the morning

Also the exchange rate quoted was very poor (GBP at bank was 105.00 whereas they quoted us 88 which is ludicrous

I would say Its a bit hit and miss at this hotel

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mit6969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulrohit16, General Manager at HK Clarks Inn, responded to this review, 11 September 2013
Dear Sir,

Let me thank you for your frank and candid comments about the hotel services during your stay with us. Please accept our apologies for the inconvenience you encountered while you stayed with us. I have investigated and the concerned staff member has been counseled for the communication gap. As far as exchange rate is concerned we do this through an agent of ours and we got the rate which we quoted to you.

regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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261 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
New Delhi, India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 7 September 2013

my family Stayed here in a suite which was spacious & comfortable.
Airport Pick up and drop was a good touch in terms of time and vehicle.
Service & food organised for our function was good.
Staff, although inexperienced, are genuinely keen to address your needs.
Large bathroom, but had a 'dark' feel to it, due to the lighting being inadequate for the color of granite used. Had to clamber into the bathtub to reach the hand towels.

Overall had a happy stay with smile...

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ravi105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulrohit16, General Manager at HK Clarks Inn, responded to this review, 11 September 2013
Dear Mr. Ravi,

Let me take this opportunity to thank you for your appreciations of the services we provided during your stay with us. we value your feedbacks and will definitely work on them to improve guest experience at our hotel.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2013 via mobile

Arrived in the early evening to this hotel after a long journey and not feeling very well. Booked in and was asked to wait 15 minutes because the room wasn't ready. Was offered drinks but the waiting turned into an hour and a half/2 hours. As not feeling very well didn't complain about it. With apologies of the staff we got offered a suite instead, not sure if it was the royal suite. The room was fabulous, nothing like the photos on the web site. It was a lot bigger and stylish compare to the posted ones. The staff all seemed very profession. Overall fantastic! Felt like a millionaire staying in this hotel.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bezybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulrohit16, General Manager at HK Clarks Inn, responded to this review, 11 September 2013
Dear Madam,

We are elated to know that you were happy and satisfied with the services which were offered to you during your stay with us at HK Clarksinn Amritsar.
Your feedbacks will go a long way in keeping up the morale of our team.

regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 August 2013

Clarks is really a very good hotel It has a great ambiance. Very courteous staff at the counter fast, smiling and willing to serve you at all times. Rooms are good and well maintained. Comfortable furniture and beds. Food at breakfast is just superb. Earlier also I had wonderful experience in Great value hotel Dehradun and Citimark at Gurgaon both managed by Clarks group. I strongly recommend HKClarks In :)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rakeshmathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulrohit16, General Manager at HK Clarks Inn, responded to this review, 8 August 2013
Dear Mr. Mathur,
let me take this opportunity to thank you for choosing HK Clarksinn as your stay venue in Amritsar.
It is great to know that the services and facilities offered to you at HK Clraksinn scaled up to your expectations. Your comments will go a long way in keeping us motivated in our endeavor to excel in meeting our guest's expectations.

regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
Reviewed 6 August 2013

Hotel is located at the heart of Amritsar. HK Clarks is a nice value for money hotel with excellent hospitality. The staff is very courteous. Location is nice and staff is flexible. I think they take of customer very well. The food is very excellent. The staff with nice gratings make you more comfortable. Nice ambiance. I really love the hotel.

You feel like you are @ home

Room Tip: I think the flexibility shown by them was excellent in all the areas
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harsh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulrohit16, General Manager at HK Clarks Inn, responded to this review, 8 August 2013
Dear Mr. Harsh,
let me first thank you for choosing HK Clarksinn As your stay venue in Amritsar. We at HK Clarksinn are constantly trying to exceed our guest's expectations and your comments will go a long way in keeping us motivated.

regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 July 2013

Very good neat clean hotel for a family, the food is very good. The staff with nice gratings make you more comfortable. Nice ambiance. The place is very near to all the imporatant places in Amritsar. The hotel is centre in New market of Amitsar with branded stores.

Room Tip: Good for family stay
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank satya65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulrohit16, General Manager at HK Clarks Inn, responded to this review, 25 July 2013
Dear Sir,,

Let me thank you for using HK Clarks inn as your stay venue for your recent visit to Amritsar. We are happy and elated to know that we were able to reach up to your expectations. looking forward to seeing you in future as well.

regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hounslow, United Kingdom
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2013 via mobile

Hotel is centrally located. Rooms are a good size, but the bathroom could be cleaner. Tried to get room service but no one would answer the phone! The air con in the room was noisy had to turn it off.Having said that the staff on reception desk where very helpful. Good tips on how to get the best view at Wagha Border.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiran R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HK Clarks Inn

Property: HK Clarks Inn
Address: 14 B - Block District Shopping Complex Ranjit Avenue | B- Block, Ranjit Avenue, Amritsar 143001, India
Region: India > Punjab > Amritsar District > Amritsar
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 98 Hotels in Amritsar
Price Range (Based on Average Rates): £
Hotel Class:3 star — HK Clarks Inn 3*
Number of rooms: 40
Official Description (provided by the hotel):
Clarks Inn, Amritsar is committed to provide a world-class hotel experience, accessible to the value - conscious travelers all around the world. With a vision of redefining what Inns have come to mean in India, we are single - mindedly focused on providing luxurious services with tremendous quality. ... more   less 
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