The welcome you get at a hotel is often a good indicator of the level of service you can expect and here it's top notch at reception and even better in the room, where there were complimentary Coke, biscuits, fruit, shampoo, soap, tea. coffee and even toothpaste. In addition, the room was spacious and had been heated for our arrival (in winter) and the telly was on. We checked in early, at no extra charge. There was no view to speak of, but we weren't really spending time there so it didn't matter. Staff are friendly, helpful and efficient, they speak good English and nothing at all is pushed on you (guiding services etc). Hong Kong Inn is clean too, and things work. Items requested (eg water...at shop prices) arrive promptly. On checking out, our bill for extras was rounded down, instead of up. It's a couple of kilometres' quite interesting walk (LOTS of trafffic for the first bit) to the Golden Temple - the hotel gave us a map, or tuk-tuks are available at the door (those waiting can be a bit pushy - maybe better to catch one at the end of the street). A few reviews comment on the 'dinginess' of the lane where the Hong Kong Inn is located, and it's true, but it's no big deal really (this is the sub-continent after all). The only suggestion for this hotel is to put a tips box near reception, for weekly distribution to service staff, for anyone who wants to leave something as they do a great job but it can be a bit tiresome to think you have to put your hand in your pocket every time one of the lads fetches (rapidly!) a bottle of water, or picks up a case. Overall this hotel does a great job.
- Official Description (provided by the hotel):
- Hotel near Golden Temple & Railway Station, 24 Hours Pick & Drop Service (Chargeable), Day & Night Unique Service, 47 Luxury Rooms & Suites, 24 Hours Veg Kitchen, Fully Air Conditioned, Free Wi-Fi. ... more less
- Reservation Options:
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