I had booked this hotel based on tripadvisor review onn travel guru website and asked for delux double room for 2 adult and 02 kids(6 &11 years). Paid Rs.12172/- for 03 nights as per travelguru invoice. Before leaving to Amritsar confirmed the booking with hotel and requested for pickup from station(as per reviews in tripadvisor and orher sites). They refused To pick up. Any way,I proceeded with my travel and arrived at hotel. At reception they asked me to pay Rs.800/- per night for extra bed for my kids(which was already mentioned and paid to Tarvelguru). I have to agree to them as I cannot sleep on floor. When reported the matter to travelguru, they talked to them but later on came back to me saying that you have to pay for extra bed of your kid (other wise sleep on floor!!!).
When checking out I again requested for dropping at station which was refused. But i insisted due to urgency of catching the train and some how they shown some mercy and dropped me. Ultimately i ended up the tour cursing myself and paying approx Rs. 15000/- for three nights and ruined my trip. (Room no 217, 2nd november to 5 november'12, Tarvelguru booking id TGU0000831530).
- Official Description (provided by the hotel):
- One of the leading hotel chain worldwide “Golden Tulip Hotels Group” has set high International Standards world over and proved as a benchmark for other hotel brands as well.Golden Tulip Amritsar is a upscale 4 star hotel offering unique surroundings and décor providing a refreshing experience and exceptional service. All 52 rooms including 4 suites are one of the spacious rooms available in the city and have been tastefully designed. ... more less
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