We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“MOST TERRIBLE EXPERIENCE.”
Review of Raj Darbar Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Raj Darbar Hotel
Ranked #64 of 149 Amritsar B&B and Inns
Reviewed 20 May 2014

My visit to Amritsar last week with my family. I stayed at Raj Darbar and that was the most pathetic and worst experience of my life. The lady (who claims as the owner of the property) was seen beating up their staff. The entire staff was rude to me and my family during our stay. They over charged us at the time of check out and threatened our driver that they will put him behind the bars if he interferes. The most terrible and horrifying experience even in my life. Honest suggestion, pls never stay the Raj Darbar as it can ruin your entire trip like it did for us. Bad service, bad quality and cheating in money.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Sanjeeta84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (36)
Traveller rating
Traveller type
Time of year
Language

22 - 28 of 36 reviews

Reviewed 17 May 2014

The worst hotel I have ever been in. I regret ignoring last reviews and trying this property, being walking distance from Golden Temple. We checked in late in evening and the front desk staff said they are offering us the best room in property. Dirty sheets, smelly wardrobes, broken toilet and leaking showers were just beginning. Food was okey. While checking out the staff denied to accept our cards, as they said they have to pay out salaries and they need only cash. (Something was fishy). When we stated that we are not carrying enough cash and would like to pay using credit card, they started shouting, very rude and disrespectful behavior indeed. Please be aware of such goons in the holy city.

Room Tip: My room 102 had road and entrance view, nothing classy.
See more room tips
  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DSaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

All the of other poor reviews sum it up. Staff are rude, the hotel needs maintenance. Our toilet seat was broken so they moved us to another room. It seems from reading other reviews (as I write this) this is not new. We stayed only one night as we were walkins and the location was great. and what about payment???1500 rupees if you want a receipt and 1200 if you do not want a receipt!!

Also, the wifi only works in the lobby.

This could be a wonderful hotel with a bit of maintenance and customer service training. The location is great. It has a large parking area and a nice outside eating area, what a waste!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank spiritedbolderwomen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

The hotel staffs are CARELESS ,RUDE and DISRESPECTFUL. The hotel doesnot provide their customer with basic facilities like hot water, towel and clean bedding even on repeated request.on escalating the matter to (sangeeta - apparently one of the owner) she apologised in a manner they are doing a favour on us. Customers are just not valued. Worst hospitality. Please avoid.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SpiritedTraveller17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

This hotel is really close to the Golden Temple and everything else! My room was clean, simple, and the bed was comfortable. I used this place for sleeping, nothing more, and was perfectly happy for the price.

  • Stayed: December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

We stayed in this hotel for a night and had checked the rooms the day before checking in. Our experience was worst. We are writing this to help others not to get trapped. This hotel is not what it looks like.
Service is very bad. They promise something on the website and in person but none of them are fulfilled. If questioned, they threaten you cause they have local police support.
They claim the entire hotel is solar powered hence hot water is available 24/7 – on the same day you enter the hotel, the pipe would have broken.
TV is there in every room – But no cable cause they would not paid the bills. You only get the message.
Intercom will be there in every room – but it does not work.
There will always be power cut and in their back up AC does not work. Only they had power cuts while all other hotels had no power cut. It seems like they had not paid power bills also.
Most importantly, they will not give the bill also and talk rudely. Overall, please do not get into the trap by entering into this hotel. They are cheating people with false promises of the services mentioned.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Nina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

I stayed in this hotel on 21st july 2013, we were two families so we booked two rooms, one room was fine but in the other room air condition was not working, on telling informing them we were given another room which was on the road side. we had an infant with us who woke up because of the noise. so we again requested them for a room change and was given adjuscent room. when we went back to collect our luggage we saw that entire room is filled with smoke and curtains were on fire. There was a short circuit in the MCB because of which curtains were on fire.
Most shocking part was when we saw hotel staff struggling to fight the fire. In the end i had to jump in and help them to fight the fire. I asked for fire extinguisher, one of them brought from somewhere and to my suprise it was empty and they did not had any other extinguisher.
How can a hotel run without these basic equipments and training .
In few minutes i saw the same fire extinguisher again hanging on the wall. there was no urgency shown to replace or refill it.

Room Tip: not recommended if saftey is important to you.
See more room tips
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank mayank m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amritsar hotels
0 mi away
Hyatt Amritsar
Hyatt Amritsar
#6 of 100 in Amritsar
1,773 reviews
0 mi away
Radisson Blu Hotel Amritsar
0 mi away
Hotel Teg Royal
Hotel Teg Royal
#44 of 100 in Amritsar
175 reviews
Show Prices
Show Prices
Show Prices
0 mi away
Holiday Inn Amritsar Ranjit Avenue
0 mi away
Hotel Grace
Hotel Grace
#49 of 100 in Amritsar
213 reviews
0 mi away
Ramada Amritsar
Ramada Amritsar
#9 of 100 in Amritsar
1,130 reviews
Show Prices
Show Prices
Show Prices

Been to Raj Darbar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Raj Darbar Hotel

Address: Opp Guru Ramdas Sarai, Amritsar 143006, India
Region: India > Punjab > Amritsar District > Amritsar
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #64 of 149 B&Bs / Inns in Amritsar
Price Range: £22 - £38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Raj Darbar Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Raj Darbar Restaurant & Hotel in Amritsar is newly built Hotel on the lines of a star hotel situated just outside Guru Ram Das Sarai and Golden Temple with view of Galleria (Golden Temple's Park) and just 2 min walk away from the Golden Temple main entrance, a group of three contemporary hotels located in Amritsar and Dalhousie. Each of the hotels within Raj Darbar Group is strategically located, offers outstanding facilities; but most significantly is well-known for the exceptional hospitality bestowed upon guests in Amritsar Hotel.We provide round the clock range of guest touch point communication tools, physical attributes and services that make Raj darbar one of the leading full service hotel brands in Amritsar. We also provide Free – Wifi facilities to all in-house guest. It's all about treating every guest in the way they’d expect and deserve to be treated. The Extra Thoughtful Care applied to every aspect of the Raj darbar Hotel experience is what allows it to achieve and maintain such high levels of service.Our Management and staff is always positive, smiling and always professional, Raj Darbar Hotel people set Raj darbar Group apart. Every member of the team has a dedication to “Yes I Can” hospitality – a passion for ensuring the total wellbeing and satisfaction of each individual guest. Imaginative, understanding and truly empathetic to the needs of the modern traveler, they are people on a special mission to deliver exceptional Extra Thoughtful Care in Amritsar Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Agoda so you can book your Raj Darbar Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing