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“service in room”

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Hotel Gurbachan Castle
Ranked #92 of 138 Amritsar B&B and Inns
Mumbai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“service in room”
Reviewed 20 February 2014

a service is good in room but the room are not so clean bed sheets
blankets was so dirty and smelly i was not so comfortable.
room conditions also was not so good tv not working properly
bathroom was also dirty.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Ajmer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
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English first
Ottawa
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 July 2012

Rooms are small and noisy. Cleanliness was not very high on the hotel's list of priorities. We had to ask to have our bedsheets changed as once we checked in, we pulled down the comforter to find the sheets were soiled from the previous guests. (The 'fresh' linens we received were stained.) We cleaned the bathroom ourselves as the floor, toilet, and sink were scummy. We did ask to have to room cleaned and was told that it was no problem, but no one did. Garbage was left in the hallway from other guests. On check out, the desk tried charging us for an extra day's stay, stating we had checked in "too early" (we had checked in around 9am.) There was no check-in time posted, only a check-out time of 12 noon. We were only told that if we had to stay past the 12 noon check out time, (say, for catching a late bus or train), that we would be charged for a half day's stay. The desk clerk was aggressive! He told us that were told about check-in time, even though he was not there when we checked-in, and the fellow who checked us in was not about. They only agreed to accept the arranged price for the room after we stood our ground for sometime. Would not stay here or recommend it despite it's proximity the the Golden Temple and surrounding markets.

Room Tip: Stay elsewhere!
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Gurbachan Castle

Property: Hotel Gurbachan Castle
Address: Golden Temple Road | Katra Ahluwalia Chowk, Amritsar, India
Region: India > Punjab > Amritsar District > Amritsar
Amenities:
Room Service
Hotel Style:
Ranked #92 of 138 B&Bs / Inns in Amritsar
Hotel Class:1 star — Hotel Gurbachan Castle 1*
Number of rooms: 24

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