Ramada is a winner in terms of offering the great accommodation at a great location. The rooms are quite well done, bed is perfect and the bathroom was very clean. The construction is quite new and all the things are working perfectly. Some niggles below, which I think the management will improve going forward.
1. Service: Would expect the Front Desk to spend 2-3 minutes to tell you about the facilities on offer. I know you guys are starting off, however a friendly chat goes a long way. I was not even offered a luggage drop to the room, which is a simple thing to expect in 4* properties.
2. Shuttle to Golden Temple: Even though the hotel says its 500 mtrs, Google Maps show 1.1 Km, which might be a bit on higher side with kids. It would help to have half-hourly shuttle to Golden Temple.
3. Anti-smoking: An idiot smoked either in room / stairs and the lobby was stinking of second-hand smoke. Please be a bit more strict with no smoking.
Anyhow I will be back every year and look forward to staying here.
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