After staying with the hotel, I find the hotel reviews on Trip advisor for this property - misleading to say the least, and probably sponsored.
First the positives. Close to railway station, Food from room service is good in quality and taste. Front desk is manned by decent people. Television has all channels.
Negatives - Buffet breakfast spread is very limited (flakes, parantha, toast and tea), and on our second day they didnt serve breakfast at all and they didnt inform us. On asking, we were told we can order from the room service. Rooms are nothing great, no carpeting. Housekeeping is horrible. We had to ask for towels on both days. They cleared the room of utensils without permission, my wife had her contact lenses in one of them, and we had to work hard to get them back by going to their kitchen and checking the bowls one by one.The hotel aisle has a door at its end, which opens into nowhere - a risk if you have small children. The staff may be eager to please but seem to have undergone no training.
Vehicle hire was smooth, however the driver wasnt pleasant and impolite at times. He screwed up the main reason we hired the vehicle for - he said it was ok to reach Wagah border at 430pm on the weekend to watch the parade, when infact he should have advised us to reach 230pm or earlier. I thought Rs 1200 for Indica for 8 hr 80 km was on the higher side (included about Rs 70 for parking and toll)
I wouldnt stay there again, nor will I recommend my friends to do so.
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- Also Known As:
- Raj Continental Hotel