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“A gem of a hotel”
Review of MGM Beach Resorts

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MGM Beach Resorts
Ranked #1 of 1 Hotels in Muttukadu
Certificate of Excellence
Reviewed 16 March 2014

Beautiful Location, Great Staff, Excellent Service, Perfect Choice for a holiday, Total Relaxation with attentive staff who will look after your every need. Now the best part, The Food is first class , worth repeating that statement again the food at this hotel is good, the chefs go out of their way to cook up meals just for you, Nothing is a problem. you are made to feel special. Hard to believe this hotel is not high rated. Try it and see for yourself,

Room Tip: Rooms in the 100 range are good rooms, nice outlook and very clean.
See more room tips
  • Stayed: March 2014, travelled on business
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Thank harold p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 21 March 2014

Dear Guest,
It fills my heart with joy and words impeccable that we express our gratitude to guests such as you .
These kind of motivating feed backs makes us work even more harder to ensure TOTAL HAPPINESS at all our guests at all times.

Our entire team is very happy to have served you during your stay with us.
Team MGM look forward towards welcoming you back.
With Warm Wishes and Regards.
Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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636 - 642 of 832 reviews

Reviewed 13 March 2014

Recently, I had my wedding reception here at MGM resorts in Muttukadu. I opted for the seaside venue midst coconut trees and I should say it is the charm of the place and excellent sea breeze in the evening is truly romantic. The sea is less than 100 yards away and we had our stage set facing the sea.Perfect for a wedding reception with 400 or less guests.

We had also booked rooms here for me and my wife (the couples) and important guests. We have been talking to the marketing manger(Mr.Sridhar) here for couple of months in advance for booking and when the day got closer, we have been talking to the operations manager(Mr.VeeraRaghavan) there. Mr.Veeraraghavan always answered our questions politely and was very helpful,both managers were very friendly and courteous in general, even after cutting down a lot of amenities, I could have availed from MGM otherwise. They did go back and forth on the prices when we decide to opt out of some of their services, though later whatever the marketing manger said prevailed.
One of the things we opted out was their catering. We did want their catering initially, but looking at their menu and the food my parents got to taste from their buffet a month before the reception, they felt it was bland for local taste and the menu was filled with north Indian dishes (nothing against north Indian dishes , it is just that we preferred to have south Indian). We did suggest them to make it more spicier to fit our taste and they might have done that, but we didn't want to take a risk and have our guests leave unsatisfied. There is one other thing I would like to mention here. Initially, when we were in talks with the chef at MGM, we decided to go for mutton biryani , but he suggested that we take chicken biryani , when I prompted for reason , the chef mentioned there were other parties/events the same day and they all have also ordered the same and I was little confused and I am still trying to figure out the logic behind this reasoning and there was hesitation to agree to Malai kofta as well.
Later, talking to a relative of ours , who also owns a couple of resorts in ECR , they offered us with more varieties , mostly south Indian, with two live kitchen counters , a cocktail bar for 50 guests and mock tail bar for 400 guests and all still for significantly lesser price than what we would have paid MGM. Also our caterers , did adjust and make last minute arrangements when the guests were actually higher in number. The live counter with variety of dosas was really helpful here. On the other hand MGM folks told us strictly that they would accommodate additional 30 people and anything beyond that they will not be able to provide. But hey, this is not western wedding where you invite each and every person and you know the exact number. You be the judge!
Okay , lets come to the day of reception, we didn't opt for any live music, as I thought it was not necessary and instead MGM folks offered to play music in the background, but I am not sure what happened , they did not play and we had to remind them later to play the music. That was the only miss from their side. Also, the reception venue had too many visible big and small bald patches without grass and they said it was due to the continuous usage of the venue. (???). The rest of the resort did have good lawns though.
Kids had the most fun here with swimming pool and lots of place to play around. The guests had a lot of good things to say about the reception in the end, which really matters in our events! It was a good reception overall and a romantic one indeed for the couple, say to take a walk on the beach or for taking pictures of your memorable day of your life!

  • Stayed: February 2014, travelled with family
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Thank JuJuB787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 21 March 2014

Dear Guest,
It fills my heart with joy and words impeccable that we express our gratitude to guests such as you .
These kind of motivating feed backs makes us work even more harder to ensure TOTAL HAPPINESS at all our guests at all times.

Our entire team is very happy to have served you during your stay with us.
Team MGM look forward towards welcoming you back.
With Warm Wishes and Regards.
Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

its was a good weekend experience. the environment is awesome for young couples and families wit kids. house keeping could improve much better. the resort is maintained well. the entertainments are very refreshing.

  • Stayed: March 2014, travelled as a couple
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Thank Jency K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 14 March 2014

Dear Guest,

It fills my heart with joy and words impeccable that we express our gratitude to guests such as you .
These kind of motivating feed backs makes us work even more harder to ensure TOTAL HAPPINESS at all our guests at all times.

Your concern on House keeping improvement has been discussed with team and assure you commitment.

Our entire team is very happy to have served you during your stay with us.
Team MGM look forward towards welcoming you back.
With Warm Wishes and Regards.
Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

We checked in at 11.30 am as we had booked the room for a day stay and not for the night
the room was booked in my brothers name , as soon as we arrived we were offer a welcome drink and was welcomed by the front desk staffs and the front office manager, we had booked a suite and was offered 402 , we were escorted to our suite , the room was good and clean only problem was the toilet smells badly , need to be checked on.we checked in on 9th March as it was my birthday.. we went to the beach its a private beach but you cant go into the water.. lunch was good lots to eat its a buffet restaurant staffs very helpful , we had given our order to room at 4.30 pm service and we had ordered tea and some snacks service needs to improve in room service as its very slow, at 5pm we got a call from the front desk informing us to come for in house games
they took a photo of us and games were good, we had a good time and enjoyed our stay will come back this time and stay for the night, night time is very beautiful and the resort is well lit up with lights .

Room Tip: Chose a room facing the pond , and rabbits
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
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1  Thank 294264Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 12 March 2014

Dear Guest,

It fills my heart with joy and words impeccable that we express our gratitude to guests such as you .

These kind of motivating feed backs makes us work even more harder to ensure TOTAL HAPPINESS at all our guests at all times.

Our entire team is very happy to have served you during your stay with us.
Team MGM look forward towards welcoming you back.
With Warm Wishes and Regards.

Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

Me & my friends went to MGM beach resort in Chennai by 4.30 pm. thinking it would be nothing but the best. They had nice ambience. Served liquor in a table which had a nice beach view. But birds were a little disturbance. By 5.30pm the staff said they don't have food bec the kitchen was off. The staff did not inform about this prior to this. More horrible was no water facility in the bathroom also. The staff just turned us saying its ur wish either to continue or walk off..... We did not expect this kind of response from the staff & MGM resort. I would rate this service as very poor. Very poor than TASMAC.......

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
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1  Thank ksr_onin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 12 March 2014

Dear Guest ,
Firstly , I would like to thank you for time you have spared to share your experience with us.

We are indeed very grateful to you , to have helped us to throw light on areas which valued guests like you expect at our resort.

Your valuable feed backs have been shared with the concerned departmental heads and assure you that corrective action has been initiated.

We believe in the principal that Guests is the most important person at our premises and it is our endeavor that we will continue to work towards total guests comfort at all times.

Looking forward to welcoming you again at our resort.

With Warm Wishes and Regards.

Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2014

Decent place. Nothing fancy and the price is very reasonable. Almost cheap compared ot big city hotels. Average food. TVs are really small in an age where 40" is common.
Big plus is beachfront and clean which is not common in India. Downside is you are not allowed into the beach. Courteous staff.
Lots of play and walk around area. Decent pool with 7' at the low end which was good.

  • Stayed: February 2014, travelled with family
    • Value
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1  Thank Vijay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 3 March 2014

Dear Guest,

It fills my heart with joy and words impeccable that we express our gratitude to guests such as you .
These kind of motivating feed backs makes us work even more harder to ensure TOTAL HAPPINESS at all our guests at all times.

Our entire team is very happy to have served you during your stay with us.
Team MGM look forward towards welcoming you back.
With Warm Wishes and Regards.

Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

Resort rooms and restaurant and its food are very good. But the complimentary offers like, indoor games, wifi, etc are below standard. I think they dont care of the complimentary stuffs. I got the welcome drink when i was checking-out. So i named it as "Goodbye drink". Reception didnt respond to any request even for emergency (requested a band aid, but didnt get any). Swimming pool and breakfast are the only good complimentary item. I found expired milk powder packet with coffee maker. Nothing is available in the room what they claim, like food menu, stitching kit, handwash (found empty container) etc. Overall, you get only what you pay for. Do not expect the complimentary items, even the service.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sherin_Chennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMHotelsIndia, General Manager at MGM Beach Resorts, responded to this reviewResponded 26 February 2014

Dear Guest ,
Firstly , I would like to thank you for time you have spared to share your experience with us.

We are indeed very grateful to you , to have helped us to throw light on areas which valued guests like you expect at our resort.

Your valuable feed backs have been shared with the concerned departmental heads and assure you that corrective action has been initiated.

We believe in the principal that Guests is the most important person at our premises and it is our endeavor that we will continue to work towards total guests comfort at all times.

Looking forward to welcoming you again at our resort.

With Warm Wishes and Regards.

Sunil Tandon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MGM Beach Resorts

Address: 1/74, East Coast Road | Chennai, Muttukadu 603112, India
Region: India > Tamil Nadu > Chennai District > Muttukadu
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Muttukadu
Price Range: £57 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MGM Beach Resorts 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Perfect Gateway- Sun-drenched Beaches & an Oasis of Calm…Golden sands run like a luminous ribbon, gift-wrapping the exquisite MGM Beach Resorts, even as lapping waves of the Bay of Bengal gush in to caress the jagged coastline. Imagine 30 acres of lush, sprawling lawns, dotted with over 88 charming cottages, rooms and suites. Tall coconut trees stand as sentinels, overlooking the winding pathways, undulating lawns and colourful flowering shrubs. The traditional architecture boasts of majestic Mangalore-tiled sloping roofs, gently dissolving into the horizon. The end result is a charming, back-to-basics yet urban resort for you to unwind.MGM Beach Resorts first opened its doors to hospitality, way back in 1993. With over 17 years of experience in this sector, apart from spectacular views, sun-drenched beaches and memorable holidays, we offer you only the best: warm hospitality, modern amenities, attentive service and professional expertise. Come holiday with us to experience a tranquil vacation or a delightful weekend getaway…We provide you with the ultimate romantic Wedding Destination. If you’ve always dreamt of a wedding by the beach, with lacy waves and a distant horizon forming the backdrop, then MGM Beach Resort prides itself at making this a reality. Whether it’s a bachelorette party, a stag-do, a sangeet under a canopy of stars or the wedding ceremony itself, just fix the date, and leave the rest to us…Business is our business! Choose MGM Beach Resorts as the venue for a conference, a business meet or for hosting a business dinner. Our three well-equipped conference halls, mini boardrooms and a functional business centre can accommodate your business clients and needs. We offer you state-of-the-art corporate facilities backed by impeccable service, and we mean business! ... more   less 
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Also Known As:
Mgm Beach Hotel Muttukadu
Quality Hotel Mgm Beach

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