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“Nice”

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Somjai Place Ayutthaya
Ranked #56 of 74 Ayutthaya B&B and Inns
Zurich, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice”
Reviewed 2 April 2014 via mobile

The room was big with all you could need : tv, big fridge, hot water, air conditioning. The location is perfect and not noisy at all. The lady at the reception is very friendly and helpful. You have the possibility to rend motorbikes and bikes. I rented a bike for the day for 100 baht. The bike was in good conditions.

Stayed April 2014, travelled with friends
Helpful?
1 Thank MrJules1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somjai_Property, General Manager at Somjai Place Ayutthaya, responded to this review, 27 June 2015
Dear MrJules1987

Thank you for value review and Patronage.

Look forward to your return


Thanaphol P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Windsor
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 March 2014 via mobile

Like everyone else is saying, the staff here are pretty awful. They won't help you in the slightest until everything you ask for or have requested is fully paid for.

The room is basic to the max and has a TV that has zero channels. In addition to this there is zero hot water and when we asked if they could fix it we were told "we're busy"

So basically, stay somewhere else.

Stayed January 2014, travelled solo
Helpful?
2 Thank AlwaysHappyInTheSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somjai_Property, Public Relations Manager at Somjai Place Ayutthaya, responded to this review, 13 March 2014
Dear value guest,

Thank you for the value review.

Refer from the review of AlwaysHappyInTheSun. I feel very sorry to hear about your dissatisfaction while you stayed at the hotel. I highly apologize for the situation which I precisely do not want it to happen with you. Refer from your situation, the hotel would like to make an explanation as bulletin below:

- International cables are available more then 80 channels and hot shower is available in all rooms. If TV and hot shower is out of order, the guest can contact the front desk staff to call the maintenance crew, In the worst case, the maintenance crew cannot come or fix it, We will change the new room for the guest exactly.

-We have a lot of guests, We never reject to service guests, We cannot do that.

- All actions of staffs based on their duties and hotel policy. Any actions over the hotel policy are staff responsibilities.

The hotel insist we always emphasize in guest satisfaction, willing to listen from guest and improve better services. Thank you very much for your value review.
Report response as inappropriate
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Cardiff, Wales, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 March 2014

cleaness and general accomodation was alright, but owner and people working there were no nice at all. They were giving us a hard time to rent a room, even tho they were almost empty at the time. Laundry service was very poor as well; they destroyed my friend t-shirt and washing looked terrible. In case you want to order ironing be careful, they just press iron option on washing machine so your clothes look horrible! I would recommend searching for other places.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Magdalena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipoh, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 February 2014

First of all, try reading the other bad reviews, and see how the owner answer them. Now, this is EXACTLY what you will get there. You will arrive to a place where they don't care about you, they really DON'T care, and all they will say it's "we apologize" but without actually doing anything.
We booked to come to this place, because it looked nice on the photos (yes, they will tel you "photos are from the actual place" and no, those photos don't look at all like the place you will arrive), then we went by train, had to walk A LOT to arrive, and once there... Hell begins.
They asked for passport (normal thing), so since our passports are in the indian embassy (because we are getting the indian visa and it takes some days...) we handle the documents we were given in the embassy that works as passport (they have been accepted everywhere... other hotels, police, everywhere). The moment i give them, they just tell me "No, real passport".
So what happened is for 30 minutes, i tried to convince him that this papers are legal, but not only he didn't want to accept them, but he told me to look for an "illegal" guest house that would accept them. He kept telling that the owner would not like him to accept me without real passport (i told him to call the owner, he never came).
Told him to call the police, didn't want to. told him to call the embassy, took me 10 minutes to convince him! he just wanted to put us in the street, he tried once, didn't reply, and just hanged up, and that was it.
Without a map, without any information, with big backpacks and 1 hour before dark, they just left us on the street (and what an ugly and dark place that hostel is located...). "we apologize sir" But what can i do now???? "we apologize sir".
I had to go to the police finally, and tourist police, they recommend me NOT TO GO to that place. They helped us, and we ended up, for the same price, at a place called San Sook place, a lot better location, and with people SO NICE!
If you want to have a good experience, DON'T GO to somjai place. if you want to have a lot of apologizes but a really bad experience with people that don't care, go there.

  • Stayed February 2014, travelled as a couple
    • Location
    • Service
Helpful?
5 Thank Wachap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somjai_Property, Guest Relations Manager at Somjai Place Ayutthaya, responded to this review, 28 February 2014
Dear value guest,

Thank you for the value review.

Refer from the review of Wachap. I feel very sorry to hear about your dissatisfaction while you are visiting at the hotel. I highly apologize for the situation which I precisely do not want it to happen with you. Refer from your situation, the hotel would like to make an explanation as bulletin below:

-Refer from selling page which the guest can see the information before making a reservation, please be informed the accommodation requires guests to present Real passport + Valid visa upon their check in only ( Legality Reason ).

-Refer from reservation via booking.com, Please be informed your reservation is free reservation with free cancellation. It means the hotel did not do any charges for this cancellation.

- All photos took from actual rooms and places.

- The guest have right to stay in the hotel. The hotel never and have no right to discharge guest.

-Please be informed The hotel have a thousand of guests and we care all guests as they are our family always.

- All actions of staffs based on their duties and hotel policy. Any actions over the hotel policy are staff responsibilities.

The hotel insist we always emphasize in guest satisfaction, willing to listen from guest and improve better services. Thank you very much for your value review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 February 2014

This place is fairly hard to find, the sign is very small. When we arrived I said that we had a booking made from an internet booking company, that we use all the time. She should have had the information from the booking company, as all other hotels we have used do, but she did not have it and insisted that I should have a copy. We are world travellers on motorcycles and do not carry a printer with us! I have never had to show a copy of this to any other hotel we have been to. So I had to log into my email on my device to show her, she didn't appear to have a computer....I'm wondering if she knew we had a booking at all.
The room was large and had a fridge, TV with English channels and the WIFI did work in the room. The walls are fairly thin as you can hear the people in the next room talking while you are trying to sleep. Only one bottle of water in the room, but free water downstairs. The breakfast was average, toast, coffee and fruit, for 50 BHT it was ok.
There was undercover parking for our motorbikes so that was good.
They did our washing for us for 60 BHT which was good value, you can dry it on your balcony, which is all it's good for.
Location of hotel is ok, would probably stay again if we had to.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 February 2014 via mobile

After a long jorney to get here, price very different than web, rooms pictured not according with hotel, no cable tv so no englsh channels and no internet. The guy in reception did not care at all and invited me to leave so I did. I found other guesthouse much better like tonys place or goodluck.

Stayed February 2014, travelled solo
Helpful?
3 Thank Pablo G G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somjai_Property, Public Relations Manager at Somjai Place Ayutthaya, responded to this review, 15 February 2014
Dear value guest,

Thank you for the value review.

Refer from the review of Pablo G G. I feel very sorry to hear about your dissatisfaction while you are visiting at the hotel. I highly apologize for the situation which I precisely do not want it to happen with you. Refer from your situation, the hotel would like to make an explanation as bulletin below:


- Please be informed service rate is different depend on reservation channels. the guest can choose reservation channel by himself before making a reservation.

- All Photos took from actual rooms and places.

- International cables are available more then 80 channels in all rooms

- Fiber cable hi speed internet is available and distribute as wifi to service in all areas.

- The guest have right to stay in the hotel. The hotel never and have no right to discharge guest.

- All actions of staffs based on their duties and hotel policy. Any actions over the hotel policy are staff responsibilities.

The hotel insist we always emphasize in guest satisfaction, willing to listen from guest and improve better services. Thank you very much for your value review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
111 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 13 February 2014

This hotel is not a bad choice for a short stay but definitely lacks any character - and a good breakfast, to the contrary of the advertisement.

Let's start with the latter. This "food" consists of 3 pieces of toasts, 2 of them packed with jam in advance (no other choice), the accompanying tee or coffee is made of some instant dust-like stuff (don't try to analyze its contents, that could lead to psychological problems ;O)). This part of the service is simply disappointing.

There are other "interesting" glitches in their service, eg. changing a room costs 500 TB, dropping something in the toilet means 600 TB penalty, expensive auxiliary services (eg. they offer bicycles for 100 TB/day - you can get bikes in the next street for 40 BT). Quite disturbing the English knowledge (in better words, "not-knowledge") of the reception staff.

However, there are positive observations as well :O) The hotel is clean, with big rooms, having fridge, wifi, aircon, hot water. During the nights it is quiet (except when crazy motorists try their not-too-high limits in the streets). The hotel's location is very good, anyway.

Altogether this place is OK for some days but it is still strictly a very-very average accommodation.

Room Tip: The higher floor, the better sleep. That's all :O)
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ehegedus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Somjai Place Ayutthaya

Property: Somjai Place Ayutthaya
Address: 69/16 Buawaan soi Rattranachai, Ayutthaya 13000, Thailand
Region: Thailand > Ayutthaya Province > Ayutthaya
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #56 of 74 B&Bs / Inns in Ayutthaya
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Somjai Place Ayutthaya 2.5*
Number of rooms: 15
Official Description (provided by the hotel):
Somjai Place AyutthayaIf what you're looking for is a conveniently located hotel in Ayutthaya, look no further than Somjai Place Ayutthaya. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Ayutthaya Train Station, Wat Phra Mahathat, Wat Ratburana.At Somjai Place Ayutthaya, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as shops, restaurant, Wi-Fi in public areas, salon, bar/pub can be enjoyed at the hotel. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience, with desk, television, complimentary bottled water, internet access – wireless, balcony/terrace in each room. The hotel's recreational facilities, which include garden are designed for escape and relaxation. Somjai Place Ayutthaya is a smart choice for travelers to Ayutthaya, offering a relaxed and hassle-free stay every time.Useful infomationCheck-Out 12:00 PMEarliest Check-In 2:00 PMNumber of Rooms 35Parking Available YesRoom Voltage 220Time to Airport (Minutes) 80Year Hotel Last Renovated 2012 ... more   less 
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