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“Not a great hotel”

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Ayutthaya Grand Hotel
Ranked #12 of 17 Hotels in Ayutthaya
Reviewed 22 August 2013

Old and noisy. Situated in the new town, not the best place to be if you are here to visit the ruines. The hotel is old and not very nice. Almost not one, except the bellboys speaks enough english so comunication is no easy. Breakfast could be nice if a group is not before you otherwise the do not replenice the plates.

  • Stayed: August 2013, travelled as a couple
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1  Thank ches50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 20 of 77 reviews

Reviewed 23 July 2013

The rooms are awfully cheap at 1000 Baht (inclusive of taxes) for a clean bathroom and bedroom.

Breakfast was not very inspiring with limited selection. The bathroom has a glass window (clear and see through) at the bathtub and the only way to shield yourself is via curtains on the other side of the bathroom (i.e in the room). The surrounding area is sleazy, it is in the red light district.

I got a room (floor 3) above the nightcub (floor 2) and the floor was thumping for quite some time.

The massage service near the carpark of the hotel is decent and at 200 baht per hour presents good value for money.

  • Stayed: July 2013, travelled with friends
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Thank jw2827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013

It was one of the biggest hotel in Ayuthaya and the price was reasonable. The room was large but the bathroom was not kept clean as there were mole in between the tiles. The breakfast was good but the quality could be better. Staff was helpful and polite

  • Stayed: June 2013, travelled with friends
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Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013

This hotel was a great first visit to Ayutthaya. Our room (we had booked a deluxe room which is larger) was very big, and more than enough room for us and our 2 young children (age 1 and 3 years of age). We had a nice leather couch sitting area, which was big enough to use as a bed for the children at night so they did not need to be in our bed. Our bed was so huge that they could have slept in it with us !! It was very large. The room had nice tiled floor for half the room, the other half was wooden floor. We had a very large TV. The bedroom was also very light with two sets of nice big windows. There was a fridge in the room, it only had complimentary waters in it. There was also no room-service option for food in the room. Therefore if you wanted hotel food or drink in the room all you had was water in the room. But if you are the sort of person who likes to use the fridge for your own drinks and food to economise a bit then its great. In terms of negatives concerning the room, there was a rather cheap looking shower curtain with mould along the bottom of it, and a stain on the ceiling around where the air conditioning machine was. But overall the room and bedding was clean and comfortable mostly. The onsite restaurant is very good value. We had a meal for 2 adults and 2 children with drinks for 350 Baht, at the time of writing there were meals available starting at 70 Baht for fried rice with various accompaniments, and for 120 Baht you could get various types of seafood salads. The menu at the hotel was very extensive, a huge amount of choice. Also, the prices in the menu were what-you-see-is-what-you-pay as at the time of writing there were no service charges or taxes added onto the bill at the end, you only tip if you want to what you would like to add on. Breakfast was included in our Agoda booking, and was fantastic, a lot of choice, hot food, cereals, a wide variety of fruit and salad and several choices of fresh juices. Breakfast was available from 6am until 10am. The swimming pool and fitness centre had rather strange morning hours, not opening officially until 9am, although some people seemed to be using them before that. In the night the swimming pool and fitness centre was available until late until 9pm. The swimming pool is simply wonderful - it is very very large, and was nice and clean, and in the sun for nearly the whole day. In terms of location, this hotel is rather far away from the main Ayutthaya island where most of the temples and tourism is. It is not a river location, there are other hotels in Ayutthaya which have nicer more scenic location by the river/main tourism area. You have to get tuktuk/taxi to get to most locations. When we arrived at the hotel and upon check out also, we noticed that the receptionists we talked to did not seem to speak any English, and during our entire 2night weekend stay we did not notice any English speaking people at the hotel. It seems that it is used more by local people or at least that appeared to be the situation the weekend that we stayed. On our first day at the hotel we asked a man at a desk which appeared to be a tour-arranging desk if we could take a tour of the temples and he arranged this for us. For 700 Baht on the day we went, we had a river tour of the full distance around Ayutthaya island for the four of us (including the two little children and two adults) and we were able to see many of the temples. The tour desk man also arranged for a TukTuk (their type of local open taxi) to collect us from the hotel direct and take us directly to the boat. TukTuk's cost 100 Baht each way to the boat and back, and so the tour in total cost us 900Baht but we felt it well worth it as it was a way of combining seeing many of the temples with a boat ride also. We were very lucky on our day because although the boat had a capacity of about 20 or 30 people our family were the only people on the boat. When we left the hotel and checked out (check out time was a generous late 12pm mid-day) we asked a manager for train times, and he asked in Thai his receptionist if she knew. She did not know the train times, and we were told to check them out for ourselves when we get to the station. This was fair enough, as the trains are fairly regular during the middle of the day. However, when we asked for a TukTuk to take us to the station, the manager again asked his receptionist if she could arrange this for us, but after debating with her in Thai we were told in English by the manager to go out to the main street and find a tuk tuk for ourselves, which was rather disappointing as there were not many around in the area and we could have been facing a long wait. However, the situation was saved by us meeting the Tour desk man who we had help with before arranging the river cruise, and he phoned for a Tuk Tuk for us and told us one would arrive to take us to the station in 10 minutes, and he invited us to come back into the hotel (we were standing outside) as it was very hot. This man was fantastic. He was the same man who had taken us and our luggage to our room when we first arrived, the man who arranged the tuk tuks and river tour for us, and the same man who helped us on our departure to get transport, he was also the only regular member of staff we noticed that spoke confident English. On Saturday night there was a huge evening/night market very near to the hotel which we walked to. Prices appeared to be much cheaper than the famous touristy Chatuchak market in Bangkok, more local prices, and lots and lots of clothes shoes and household things available. I don't know if this market is running every Saturday, but if interested you could check with the hotel. The hotel has a shop within two minutes walk where you can buy food and drinks. There are also several bars very close by also.

Overall, if you want good value-for-money and a nice big room with huge very large swimming pool and good value restaurant then this is a good hotel for you. Also, if you like a hotel which is not too many Western tourists, and more of an Asian feel, then this be a good place also. I think one of the reasons we did not notice any English speaking guests is because the hotel is a fair distance (about 10 minutes by Tuk Tuk motorised taxi) from the main island which is the main touristy area. But if you don't mind a journey to get there, and you want good value for money for a large room and if a big swimming pool is important to you then this hotel is a good choice. At the time I booked this hotel, it was a choice between this and the Krungsri River Hotel. The Krungsri river hotel does have a nicer location in my opinion as it is on the river and nearer to the train station and Ayutthaya main island. However, despite Agoda having a half price sale on the Krungsri river hotel, we still at the time of our booking managed to get a cheaper room at the Grand Hotel, and as it was a deluxe room with couch and sitting area we got a bigger room for less money and with a larger swimming pool, so I consider the Grand Hotel very good value for money.

I wish I knew the name of the man who helped us by taking us to our room on arrival, booking our river tour and arranging our tuktuk-taxi for us on departure, as he was very helpful and deserves special praise for his confident use of English and kind helpfulness. Without him I think communication might have been difficult at this hotel due to the lack of English. Just as an additional point concerning this - the television in the room although large did not have any English channels! But I forgive this and am not annoyed as I find it understandable due to the fact the hotel does not have many English speaking guests, but if English TV is important for you then this might not be the place to go, though in my opinion whilst on holiday enjoy what is different such as the temples, night market, swimming pool etc rather than watch TV anyway!! The room had a nice choice of Bath and Shower with very nice hot water so that rather made up for it, along with the massive comfortable bed. By the way, the bed was fairly soft, not rock hard like some beds.

Overall a good hotel, and I did not notice any of the problems of older horror reviews on Tripadvisor. For example, in older reviews some people had been complaining of dirty carpets, but the room we had was with tiled and wooden floor with nice tiled corridor outside it which looked modern (this despite the fact we were in the old original wing of the hotel) perhaps some rooms are different from others, or perhaps the hotel has been modernising his rooms.

One other last point to mention, is that the hotel (at least the original old wing which we stayed in) could do with a coat of paint soon!! Whilst swimming in the lovely large swimming pool, when you look up at the hotel it looks rather grey with black streaks and looks rather unattractive like some concrete military block or school rather than a hotel!! I think the hotel was originally white but has now faded a lot on the outside exterior. But the room itself where we stayed was very large bright and attractive inside with lots of nice wooden cabinets and cupboards as well as wardrobe with slippers and bath robes in it, and the hotel does appear to be trying to offer nice facilities!!

Room Tip: Ask for a quiet room, we were on floor 5 of 6 floors, and we had a room at the back of the hotel wit...
  • Stayed: May 2013, travelled with family
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7  Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2013

We stayed here for a couple of days and enjoyed our trip to this ancient city. The hotels is conveniently located that we can get to anywhere. The room was large but not kept vey clean especially the bath room that we saw some mole between the tiles. The housekeeping could do a better job.

  • Stayed: February 2013, travelled as a couple
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3  Thank Johann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

The new wing in this hotel is quite nice and quite quiet!

The rooms are fairly big with spacious attached baths.

I really don't understand why the corridor has carpets as the same are already getting stained and the hotel has had this experience in their old wing (????).

Overall, it is good value for money.

Room Tip: Ask for rooms behind as the ones facing the road can be very noisy.
  • Stayed: February 2012, travelled solo
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1  Thank JamesRoy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2012

Very basic, very tired and in need of a remodernisation. Stained carpets, used cotton buds in bins, poor lighting. Stayed here 1 night then went on elsewhere then had to come back here for 2 nights......as chinese new year so everywhere fully booked. It is in the heart of the red light district which is unsettling seeing 'girls' walking in and out hotel. Good bar up the road cowboy bar.

Room Tip: rooms out back quieter
  • Stayed: January 2012, travelled on business
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1  Thank twoflowers2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ayutthaya Grand Hotel

Address: 55/29 Rojana Road | Amphoe Phra Nakhon Si, Ayutthaya 13000, Thailand
Region: Thailand > Ayutthaya Province > Ayutthaya
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 17 Hotels in Ayutthaya
Price Range: £41 - £43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayutthaya Grand Hotel 3*
Number of rooms: 197

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