I feel churlish not giving this place 5: the views are amazing, the place is very well maintained and the staff are lovely. I agree with most of the positive comments previous reviewers have mentioned so I will not repeat them.
However, the road up really is very steep (a couple of switch-backs would have helped). As we were a family with a small child who like to eat & drink out scooters or cars were not very practical and we had to rely on finding a taxi up every time we went out. Admittedly this was exasperated by the very hot weather we experienced there making the climb up unrealistic.
Also, the cleaning was not very well organised. I did not expect 5-star standards, but we went 4 days without a towel change (after I mentioned it we did get a mountain of fresh towels everyday). Then the cleaner forget to bring any toilet rolls for the last 3 days. We were there 10 nights and the bathroom was not cleaned once. It was not busy while we were there and I think these problems were just a case of bad record keeping/management so it seems a shame.
The reception staff were very nice, and extremely helpful. Although I was disappointed with the 'private boat' option for the 4 Island boat trip that was very strongly recommended. We were told we would be able to go where we wanted and follow our own schedule, when in fact our boat just followed a larger boat and we ended up in the same log-jam of people at the same places at the same times. They also didn't tell us there was a chance we would have to go to the other side of the island to catch the boat, so instead of a 2-minute drive down to the beach we were expecting we were stuck on the back of an uncovered truck for over 30-minutes with no-idea where the driver in front was taking us.
My final gripe are the blinds. I think I saw someone else mention this. At night, when there is a light on in the room everybody outside can see in. They also block virtually no light so you are up at sunrise everyday.
It really is a great place. The road up would probably prevent me giving it a 5, but a little more organisation of the cleaning schedule, blinds that offer some privacy, and better tour recommendations would make it very close indeed.
- Official Description (provided by the hotel):
- "PANORAMA VILLA RESORT" Our villas (176 sqm). The villas are suited for two couples or families offering two bedrooms with queen size bed, two bathrooms with outdoor showers, fully equipped kitchen with all you need for making meals at home, living room with 37" a flat screen TV and monitor for international channels, wireless internet, and computer usage. Extra beds for kids are available. Baby cots are also available upon request. Each bedroom has an individual controlled air-condition unit. In addition, for those who prefer to sleep with open doors and windows, there are mounted mosquito net and ceiling fan ready for you to choose. ... more less
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- Also Known As:
- Baan Kantiang See Hotel Ko Lanta