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“They cheated my friends..”

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Lanta Residence & Spa
Ranked #74 of 144 Ko Lanta B&B and Inns
Helsinki, Finland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“They cheated my friends..”
1 of 5 bubbles Reviewed 3 February 2012

My friends were staying in this hotel for one month, but the owner claimed that they were staying 2 months (it's not true, my friends left from Koh Lanta after one month..) and charged double price for no reason..Owner (women) asked deposit for the room 10,000BHT and didn't return the money until my friends had to pay much more. They didn't get any receipt after booking room, that's why the owner had a possibility to cheat.

There is also "fitness room" with running mat that has been broken couple of months..one couple had to change their hotel room in Christmas time to another room for no reason..nobody helped them, even though they were staying 3 months and had lot of stuff with them.

Be aware of this hotel! Owner is mean, she was just laughing when my friends tried to talk about this situation. I wouldn't recommend this hotel to anyone.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hese87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

Traveller rating
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    10
    5
    5
See reviews for
13
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4
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
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English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 22 January 2012

This hotel has potential but I was very disapointed. why try to fool guest that the hotel provides a number of facilities such as: fitnesscenter with spa, sauna, massage, jaccuzzi, restaurant? There is a gym with brooken equipment and they do have breakfast even if it's bad. Over all the hotel is messy and untidy so if you go to Lanta you can find much better accomodation.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ahlka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ko Lanta hotels

Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 16 January 2012

Good location in Saladan and very friendly staff, but why provide facilities that not exist. Where is the restaurant, fitnesscenter, spa, massage, sauna, jaccuzzi, 24/h roomservice, etc etc. They do have a gym (with brooken equipment). The pool is good with fresh water but wy so untidy surroundings?

Room Tip: Check prices at www.agoda.com first. Their prices are much cheaper than the lady owner provides (inc...
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Karl E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 June 2011

My boyfriend and I stayed at the Lanta residence while travelling around thailand this year and it was by far the nicest accomodation we experienced during our month in the country.

It was exceptional value for money as the hotel is gorgeous and clean with a rooftop pool, small gym, and restaurant (breakfast was included in the price!)
Its a short walk from Saladan pier for shops, bars and restaurants and a slightly longer walk to Klong Dao beach but you can hire mopeds from reception and get to the beach in a few minutes. We hired bikes for a few days and saw the whole island.

The staff could not be nicer, nothing is too much trouble for them! They even helped us to book out onward travel.

We had originally planned to stay 1 night and then move down the coast to long beach but liked this hotel so much we ended up staying 5 nights and using the bikes to get to the other parts of the island we wanted to see.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank joannelindsay7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lanta Residence & Spa

Property: Lanta Residence & Spa
Address: 248 Moo.1 Saladan, Ko Lanta 811150, Thailand
Region: Thailand > Krabi Province > Ko Lanta
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #74 of 144 B&Bs / Inns in Ko Lanta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Lanta Residence & Spa 3*
Number of rooms: 24
Official Description (provided by the hotel):
"Lanta Residence & Spa" The family boutique hotel located in Saladan north of the Lanta island. Our hotel close to shopping, restaurants, beaches and the two Swedish schools also situated between PhiPhi and Krabi town. The Island is still nature and local, like Koh Phi Phi before it got invaded by tourism, as people are very nice and friendly. All rooms are air-conditioned and have wireless internet access. Rooftop pool with panoramic views. Fully-equipped gym with air conditioning. Visit our hotel and share a little piece and enjoyment of our island. Our warm welcome and personal service awaits you. ... more   less 
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