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Layana Resort and Spa
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Reviews (1,619)
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Reviewed 31 May 2014

We had just over a week at the Layana for our honeymoon in April. We stayed in an ocean suite.

The hotel ia absolutely wonderful. Nothing is too much trouble.
The restaurant is excellent, and you can even get Wagu beef which if you haven't had it, you should. Best in the world like Kobe beef. All the food is great. Breakfast is a feast too.

Every day by the pool a free fruit kebab arrives at noon followed by an iced towel and there is iced water brought constantly. The staff are very attentive in everything they do and they really work hard to make your holiday fantastic.
The suite was great, a top floor for watching life go by and beautiful furnishings. Everything works just right, from the air conditioning to the Ice man coming with the delivery in the evening.

At sunset you can see the lights around the pool light up beautifully on the trees and then watch the sun go down over Phi Phi island.
I cannot praise this hotel and staff enough, especially Sureeporn and Lion.
Looking forward to going again sometime!
Thanks for the best honeymoon you can have!

Room Tip: If you can afford it, go for a suite.
  • Stayed: April 2014, travelled as a couple
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3  Thank Shelley14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

If you are looking for a definition of a superb, personalized service – come and see how they do it in Layana. And we are not talking about the obvious stuff, of being responsive and efficient. The staff knows what you want and offers it to you on the nicest way, sometimes even before you ask for it. For example: during breakfast, they would ask us if we want another latte right after we finish the first one. And they remember that you like it extra hot.
In general, there is a strong feeling of generosity that is combined with the service. They are not trying to sell you extra services or products. They give you the feeling that they truly care. For example: they constantly fill your glass with icy water near the pool, put a wrapped cookie on your pillow in the evening, let you choose between a variety of pillow types and so on.
But don’t think that service is the only advantage of this place. The location is magnificent; you can constantly hear the waves and the staff makes sure to keep the place quit and isolated from external visitors. You get the feeling of a private island.
The rooms and facilities are extremely luxurious and well maintained. The food and the drinks are great. We had one of the best breakfasts that we had in our life. Don’t miss the pastry – there is a real genius artisan on board. Lunch by the pool or dinner overlooking the ocean are also a great experience, very tasty.
Again – perfection. Not a bit less.

  • Stayed: May 2014, travelled as a couple
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2  Thank Asaflew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We have just returned from our 3rd stay at Layana and it just seems to get better and better. It has everything you expect from a 5* luxury hotel but what really sets it apart from other hotels is the quality of the staff and management which are second to none. If you are travelling to Layana make sure you specify their own transfer service as this is far superior to 3rd party transfers and will ensure the luxury experience starts the moment you arrive in Krabi Airport.
The rooms are really nice, the breakfast is excellent and the beachfront location is superb. You have a choice of sun-beds; either around the pool or on the fabulous beach. You will be served ice cold water throughout the day as well as fruit sticks.
We ate solely at the hotel (as most of the beach restaurants had closed for low season), but the food choice and quality in the main restaurant was excellent.
The spa is an amazing experience.
Last word has to go to the staff and management, they really are exceptional and nothing is too much trouble for them.

  • Stayed: May 2014, travelled as a couple
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2  Thank Mikey97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

We spent 13 nights at layana in May and echo the other reviews. The rooms are lovely, the housekeeping is Immaculate, the beach is beautiful, good location with a few restaurants you can wander to along the beach however you do need to hire a motorbike or get the tuk tuck into the main town Saladan. The only reason why I didn't rate this hotel as 5 star is the breakfast. Let me start by saying that I do have high standards and have been lucky enough to stay in some fabulous 5 star hotels around the world and that is why I would expect more than a buffet at breakfast, the actual food is lovely and service very good with fabulous staff who can't do enough to help, however it is the system - you help yourself to buffet which is fairly average selection and can order eggs at the egg station ie omelette, scrambled etc, you go to the counter and place your order and then they bring it to you which is kind of pointless - either take the order and serve it or don't bother quite frankly. More often than not even if we ordered our breakfasts together they would come at separate times or my hubby would get the rest of his breakfast from the buffet and wait for his eggs but the other stuff would be cold by the time they eggs came, I hope this doesn't sound really trivial as I would definitely still recommend the hotel however until they improve the breakfast service wouldn't rate as 5 star.

Room Tip: We stayed in a garden villa which was lovely, wouldn't bother to upgrade to a sea view as the garden villas are much more private
  • Stayed: April 2014, travelled as a couple
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1  Thank atennant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

A regular visitor to Thailand we wanted a real escape to recharge batteries and found it at Layana. A long journey to get there but worth it. A most tranquil setting Thai style with greenery all around and the most stunning of beaches. A beautiful room where every little detail had been thought through, within a few steps of the private beach. Only one restaurant but it was enough with it's wide menu catering well for us vegetarians (a rare find). Set right on the edge of the beach alongside a cool bar where you could watch the sun go down. We could not have asked for better service from the warm, friendly and very helpful team at Layana. We cannot think of enough good things to say about the whole experience and will definitely be back.

  • Stayed: May 2014, travelled as a couple
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1  Thank Murphy897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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