We stayed tree nights at the Royal Lanta in a deluxe villa for which we paid around €40 per night. Even keeping the quite low price in mind the Royal Lanta leaves me puzzled: It has a great location, right at Klong Dhao beach, a white sandy beach with shallow water and some waves to play in. The whole resort is actually quite thought through with little villas dotted around board walks with rainforest vegetation, opening up to a pool area at the bach with a bit of lawn, the restaurant and spa and another (mostly deserted) pool area near the reception.
But unfortunately the resort does not live up to the promise of the premises: the rooms are nice in their layout outdated and in a state of disrepair (speckled curtains, grimy handles a broken board here or there). The bathroom had new tiles (so it seemed) but was still in urgent need of an overhaul. The shower took ages for hot water and when it finally came it was only a trickle (it got a bit better after I told the front desk). The fitness room was a hazard in itself, with no working machine and a treadmill that was stuttering - great to run on...
The breakfast consisted of the basics and was - most annoyingly - always served indoors in the little cafe (in need of an overhaul as well) with the Tv running. Why they did not serve the breakfast outdoors, on the patio overlooking the sea, is beyond me. They said they only serve indoors, when it is raining. Which it wasn't on two of the three days. It even didn't look like rain, It just seemed to much hassle. The restaurant has a great location on a patio overlooking the sea but it is completely tiled and had only a few tables scattered around leaving the impression of an empty and uninviting place. So we did not eat there and in the lively restaurant next door that had great food for a good price.
The pool area is ok, but again in need ov an overhaul, The jets in the jacuzzi are not working.
The staff at the breakfast was grumpy and the front desk staff was beeing friendly enough and trying hard to help you (even though, especially the night shift) it was sometimes hard to communicate with them in English. The lack of service is astounding. I know it is green season and the resort was nowhere near fully booked but the service lacked even the basics: as others pointed out, there is now service what so ever at the pool or the beach. If you want a dring or a snack you are better off popping in to the 7/11 on the main road then waiting for someone to turn up. If you leave a plate somewhere at the pool it will stay there. Probably for ever. They do not turn down the cushions on the outdoor furniture, so the place always looks unwelcoming.
he location on Koh Lanta itself is good, with Koh Lanta beeing small enough to reach every corner with a scooter with ease. You can rent a scooter just outside the resort just tell them your room number and make sure you but a zero in the form to waive any excess liability anf off you go.
All in all it was a rather bleak experience in a resort at a great location but way past its prime and no one to change anything about it. Sad, really.
- Official Description (provided by the hotel):
- Royal Lanta Resort and Spa is on an idyllic island, yet with shops and restaurants close by and convenient for Krabi airport. The stylish modern bungalows, each with its own balcony and sun loungers, are close to the two pools, yet the nearby pavilion-style restaurant and bar is right on the sand. Enjoy our 'Coral Leaf Spa'. Sample our freshly-baked pastries in the 'Sea Cow Cafe' and keep in touch via the free Wi-Fi! ... more less
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- Also Known As:
- Royal Lanta Hotel Ko Lanta
- Hotel Royal Lanta