This was our last hotel that we stayed at in January and so it had a lot to live up to. It did not unfortunately. Rooms are very tired with laminate covers on wardrobes and tables etc peeling off. Curtains dont shut properly as hanging off the rails and were stained. The whole Hotel needs updating and a good clean. We were room 19 I think at the top. Sea views are obscured now by lots of trees/shrubbery which are not shown on the photos. We had ants in the room although saying that, we had some fly spray and emptied that into the hole they were coming out of which seemed to do the trick and so did not report this to the Hotel. The shower was a pain. Leaked and there was no rubber seal at the bottom of the door so when showering the floor got soaked. The bed however was comfy. Breakfasts not as good as other places we stayed in. Pastries were not covered and there were a lot of flies. Poor selection. Staff never came to ask if you wanted coffee in the morning and you had to ask them. They did not seem interested at all. A lot were sitting around looking bored when could have been attending to guests. No staff came around pool for example to see if people wanted drinks as was the case in other hotels, despite there usually being about 4 or 5 staff members sat looking bored in reception. Offering drinks etc would be good for both Hotel (revenue) and guests. Not enough sunbeds and certainly not enough that are not in the shade. They say there is a 1 hour rule for towels (they will be removed if nobody sat on beds) but this was not followed up. The Hotel was OK and did the job but I would not go back again to this Hotel.
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- Also Known As:
- Maya Koh Lanta Hotel Ko Lanta
- Best Western Ko Lanta
- Ko Lanta Best Western