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“Great place to be!!”

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Maya Koh Lanta Resort
Ranked #22 of 145 Ko Lanta B&B and Inns
Certificate of Excellence
Venray, The Netherlands
Level 4 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great place to be!!”
Reviewed 6 February 2014

Great location. in August very quite. People are super. Very helpfull and ready to help you in any way possible. I thing Ko Lanta is the way we would love to see Thailand. Great food [fish] and the hotel rooms are the best. Try to hire a room on 1st floor so you have great view on the ocean!

Room Tip: 1st floor!!
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  • Stayed July 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wiekvanderHeijden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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English first
Manchester, United Kingdom
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 January 2014

This was our last hotel that we stayed at in January and so it had a lot to live up to. It did not unfortunately. Rooms are very tired with laminate covers on wardrobes and tables etc peeling off. Curtains dont shut properly as hanging off the rails and were stained. The whole Hotel needs updating and a good clean. We were room 19 I think at the top. Sea views are obscured now by lots of trees/shrubbery which are not shown on the photos. We had ants in the room although saying that, we had some fly spray and emptied that into the hole they were coming out of which seemed to do the trick and so did not report this to the Hotel. The shower was a pain. Leaked and there was no rubber seal at the bottom of the door so when showering the floor got soaked. The bed however was comfy. Breakfasts not as good as other places we stayed in. Pastries were not covered and there were a lot of flies. Poor selection. Staff never came to ask if you wanted coffee in the morning and you had to ask them. They did not seem interested at all. A lot were sitting around looking bored when could have been attending to guests. No staff came around pool for example to see if people wanted drinks as was the case in other hotels, despite there usually being about 4 or 5 staff members sat looking bored in reception. Offering drinks etc would be good for both Hotel (revenue) and guests. Not enough sunbeds and certainly not enough that are not in the shade. They say there is a 1 hour rule for towels (they will be removed if nobody sat on beds) but this was not followed up. The Hotel was OK and did the job but I would not go back again to this Hotel.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stabbkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yeovil, United Kingdom
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 June 2013

We arrived at hotel, which on first impressions looked very tired and in need of some redecoration. Staff were really friendly and helpful. We were upgraded to a deluxe room which was very spacious and clean. Balcony outside room had no cover, so as rainy season, meant you couldn't sit outside. Pool quite small. Lots of rubbish washed up on beach.

The restaurant was only available for breakfast, no bar, massage facilities, sun roof looked in need of complete overhaul. The hotel just looked as though it was about to close down for the season.

In high season this could look quite different.

Best Western pulled out two years ago.

Because of lack of facilities, we decided not to stay. The staff were very understanding and there was absolutely no problem, despite having provisionally booked for 5 days.

Couldn't fault the staff and in high season could be a good place to stay ... If it was a raining, you'd be stuck in your room with no facilities.

Room Tip: Rooms appear to all look over the sea. 1st floor one probably better.
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  • Stayed June 2013, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chriselle757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bodo, Norway
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2013

We stayed at the Maya Koh Lanta for seven nights in april 2013. Location is superb, directly at the beach, couldn`t be better. We sayed in a spacious room on the second floor, with a nice view. So far so good. Our problem with this hotel was the service. The reception staff seemed unwelcoming. When we arrived at 09.00 am, tired an d hungry after a long journey, our room was not ready yet. This was off course ok, but no one offered us breakfast while we waited for our room, even though breakfast was still served for another hour. We had to go and search for another place to get breakfast.
The breakfast itself is another issue. The staff does not possess very good english skills, making it hard to communicate. You could order some types of eggs, pancakes, coffee, etc, but besides this the selection of bread and fruit was very limited.
Since the receptionstaff were so unwelcoming, we booked tours and trips at the agency across the street instead.
We ate at Time for Lime, Fat Monkey, and some of the fish restaurants in Saladan harbour, recommended. We also had breakfast at the nice German bakery, just to get a pause from the hotelbreakfast.

Room Tip: Book a room on the upper floor, then you get a nice balconny and stunning seaview.
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  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Gretaingrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level 6 Contributor
202 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 10 May 2013

We stayed at the Maya Koh Lanta Resort for 4 nights in April.

The prime USP for this hotel is its location on a beautiful stretch of Klong Dao Beach. We stayed in a spacious deluxe room located on the upper floor of a terrace of rooms directly overlooking the ocean. The views from the room are stunning. There is also a very pleasant infinity swimming pool that also overlooks the sea.

Unfortunately, due to the magnificent ocean view, the management seems to think that they can cut corners (and costs !) in the other services provided.

There is no "on site" management here (nor 24/7 security) and staff only possess limited English skills. Our main area of disappointment was with the breakfast. The choice offered was extremely limited (compared to equivalent accommodations in Thailand). The usual response to a request (ie when fresh fruit had run out) was "FINISHED." We had to explain that fresh fruit is widely available on Ko Lanta and after making several assertive requests, some fresh fruit eventually did appear.

As far as the room was concerned, very spacious, but quality of fittings poor. For example, most importantly the bed made from cheap quality chip board and A/C unit rather noisy. The reception (and communal areas) are quite dated and tired looking and are overdue an upgrade.

We made a list of all complaints and eventually the staff managed to organise a meeting for us with the local manager, who listened politely to and agreed with our concerns and promised to get back to us with his responses and an action plan. Needless to say, we heard nothing further !

Maya Koh Lanta could be a great place if the management took some positive action to provide training to staff on good customer service and invited guests to give some feedback on the service provided. Relying solely on a wonderful location is really not good enough for a hotel that aspires to be (and charges for !) a "four star standard."

Keith & Su.

PS : The Maya Ko Lanta is located about 2Km from the main Saladan Village, where there are some wonderful (and reasonably priced !) seafood restaurants. We ate at the Ko Lanta Seafood restaurant which has a great seafood BBQ every night. Only a 60 Baht Tuk Tuk ride from the hotel, or a 30 minute walk along the wonderful Klong Dao Beach.

Room Tip: Deluxe Rooms are very spacious. Go for a room on the upper floor of terrace for wonderful ocean and...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KEITH H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 6 Contributor
229 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 572 helpful votes
Reviewed 24 April 2013

Had a great stay at Maya Koh Lanta Resort in March 2013 with family. This hotel is located in Klong Dao Beach, a clean and unrocky beach and is about 2 hours road journey from Krabi airport. A good resort for retreat and relax.

Reception Area -
We were greeted with a friendly smile and welcomed drink on arrival.
Small but clean and tidy. Receptionist was friendly and helpful eventhough they are not very good in speaking English. They also offer us hotel breakfast while waiting for our room, since we arrived on an early flight. Short journey tuk tuk can be arrange thru hotel with reasonable charge.

Pool and beach -
Nice pool right in front the room and facing the beautiful sandy beach. This hotel doesn't have a children pool and I think the jacuzzi pool are no longer in use. Children will enjoy playing sand castle at the beach with the sandcastle kits line up next to the pool. Every morning, the hotel staff will clean the beach.
Beautiful sunset at Klong Dai Beach.

Deluxe room (Upper floor) -
Our room was ready by noon and our luggage was safely placed in our room on the upper floor.
The room was big with nice balcony and right infront the swimming pool and beach. Room is clean and beautiful sunlight brighten the room. TV sets and long sofa was nicely arrange. Huge clean bathroom with rain shower head and a separated large bathtub. Toiletries, hair dryer and clean hand towels was provided.
Others facilities - coffee/tea, daily mineral water and minibar. Wifi was good.
Housekeeping staff - the lady is very nice and thoughtful, she had good skills in folding towels into cute animals like swan, elephant, snail and etc, and this really impressed not only my 8 years old boy but also us.

Breakfast -
Morning brewed coffee was good at the beach front.
Breakfast was a little boring, and the staff should check the buffet tray regularly rather than left it empty. Fresh fruits, yogurt and fruit juicy is a plus corner is good.

Transportation -
Visit the resort website for arrangement of airport pick up by private air-cond minivan (plus 2 car ferry crossing), I personally find that the charges is not much different from the agents.

Around -
Walking distance to some good restaurants and mini mart.
Can even arrange from the resort on half day tour to Lanta Oldtown, beach hopping or islands hopping.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SanHec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattaya - Amsterdam - Curacao
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 April 2013

First the good parts. excellent room for a small hotel. Staff is run by absentee management which sometimes leaves things to be desired. For instance one day we were there only 4 rooms rented so there was no croissants with the statement from staff. "We cut on breakfast when not enough rooms are filled" of course management thinks we should pay full price for half service.

But now the stuff that really bothered me.

This is a small hotel that through most of it - stone paths-in the ground that you have to step on to get to swimming pool, beach, dining area, or back to your room. Two days after leaving my feet still hurt. My wife all 45 kg (54 pounds) says the same thing and while it was fun looking at her trying to be a ballerina to avoid the pain feel NO hotel should put its clients physically in pain.

Each room has a TV. and the Maya Koh Lanta is no different except in one very unusual way.
No American or British news. We had a Russian Propaganda station in English. the excellent aljezera, two german channels (one in English) there were more English channels then necessary but when 2 channels were not working properly I asked for either CNN or BBC or one of the two financial channels (CNBC oe Bloomberg) to be placed on the tv. Management's answer "NO"

So the bottom line for me. When on vacation do not want to suffer pain to walk from my room to anywhere. Fix the stone paths, remember stupid Americans need proper news even on vacation and I would happily return but based on the present situation cannot recommend this to anyone.

a few final comments. The dining room prices are so high they appear to be made so no one would eat there. We made the mistake and tried it anyway - it is not good and not worth the price
go to the street and there are some small thai places. Great food at 60 baht.

Down the road towards the main city on the right hand side is a German bakery. One of the best cheese cakes I have ever had (and I am from NYC)

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maya Koh Lanta Resort

Property: Maya Koh Lanta Resort
Address: 164 Moo 3, Klong Dao Beach, Saladan, Ko Lanta 81150, Thailand
Phone Number:
Region: Thailand > Krabi Province > Ko Lanta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #22 of 145 B&Bs / Inns in Ko Lanta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Maya Koh Lanta Resort 3.5*
Number of rooms: 18
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Also Known As:
Maya Koh Lanta Hotel Ko Lanta
Best Western Ko Lanta
Ko Lanta Best Western

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