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“Best tour ever!”

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Shiralea Backpackers Resort
Certificate of Excellence
Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best tour ever!”
5 of 5 bubbles Reviewed 19 August 2014 via mobile

I stayed here with a friend on a holiday tour and the guys who ran this resort were amazing. Really friendly, great food, cheap prices, own pool, music and all round good atmosphere! Also had a laundry service which was handy after traveling the islands! Air con in the rooms, comfy beds.

Stayed August 2014, travelled with friends
Helpful?
Thank Fionag91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 12 October 2014
Fiona,

Glad you enjoyed your stay! You guys were a blast, and definitely knew how to party! Come see us again if you're ever on the island!

Until next time, Sabai Sabai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Norway
1 review
5 of 5 bubbles Reviewed 14 August 2014

If you like to hang by the pool, eat good food, meet new cool people and party during the night - Shiralea has everything you need! The rooms are nice and clean, but most of your time will probably be spent in the common area. The staff is superfriendly and helpful at all times. Especially the italian/australian guy (Stev?), he smiles like 24/7 :)


I promise you, the atmosphere here is unique.
Milena and Isabel

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Milena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 12 October 2014
Milena and Isabel,

Thanks for your kind words, was definitely fun having you around the hotel! Glad the staff were helpful, Stev is smiling even more since we told him this TripAdvisor review!

Until next time, Sabai Sabai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
2 reviews
5 of 5 bubbles Reviewed 9 August 2014

All the staff were really friendly and helpful with most of them being from Australia and New Zealand. Also at night they were more then happy to get drunk with you. The atmosphere is everything you want from a stay at Koh Phangan and would definitely recommend staying here if you're doing the full moon parties. I've already booked to go back and do the December full moon party here because they make it so easy and fun.

Foods great, drinks are cheap and they have a on site Thai message hut that nurses the hangovers for you. Can't recommend enough!!

Room Tip: choose the coconut heights or bamboo village if you're not concerned about the party ambiance. G...
See more room tips
  • Stayed June 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank matt0135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 12 October 2014
Matt,

Glad you enjoyed your time here at Shiralea, we're definitely ready to party with you again this December.

Until next time, Sabai Sabai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2014 via mobile

I have been beyond pleased with Shiralea during my stay with contiki. Perfect for young people and those up for a fun yet relaxing time. The staff were helpful and friendly always! I cannot recommend this place more!!! Thanks to all at the resort for making this a wonderful stay

Stayed July 2014
Helpful?
1 Thank Kateej1409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 12 October 2014
Hello fellow Australian!

Glad you enjoyed your stay here at Shiralea, sounds like you had a great time! hope to see you again sometime in the future!

until next time, Sabai Sabai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great Western, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 July 2014 via mobile

I came here with contiki and it was party central. The staff were bloody fantastic! The food was awesome. Drinks were also awesome. Rooms were clean and basic. I stayed during a full moon party. The before party was epic and the staff went out of their way to ensure the safety of us at the full moon.Yes it's 40mins to the full moon party but that didn't bother me as it gave me time to sober up. Great atmosphere, great staff and wicked music!

Stayed July 2014, travelled with friends
Helpful?
Thank Hottidownnda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 13 October 2014
Hottidownnda1,

Thankyou for your great review! Glad you had a great time on your tour, hope to see you again if you stop by Koh Phagnan.

Until next time, Sabai Sabai!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 16 July 2014 via mobile

I stayed here 3 nights as part of a Contiki Tour and as soon as we entered the place I felt welcomed. The staff are very friendly and the surroundings are amazing. The pool was salt water, this usually would annoy me, but it was well filtered and relaxing. We where here during a full moon party, so they allowed all residents to get painted and warmed up for it in the bar. The only downfall was that it is a 30-40 minute drive from Haad Rin beach (Full Moon party beach) so getting a taxi back to the apartments was a bit of hassle. I would reccomend this place for all backpackers aged 18-30 and I will be defiantly be returning.

P.S. Ring the bell

Stayed July 2014
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 13 October 2014
Thankyou for your review! Hope to see you again in the future.

Until next time, Sabai Sabai!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
3 of 5 bubbles Reviewed 8 July 2014

I picked Haad Yao based on a previous trip of it being relaxing and a quieter part of the island. The staff were very welcoming and friendly at all times. The location is great, very close to the beach and the main roads for getting around the island. There is a 7-11 and a travel shop nearby.

The facilities are excellent. Our room was super clean, it has a safe and the beds were very comfortable. One of the best bungalows I've stayed in on this island. Free pool table, swimming pool, 24 hour TV lounge. This place has everything.

The downsides of this place is the young crowd and the noise levels. We arrived on the same day as a tour group who's objective was to get drunk a lot and party in the bar into the early hours in the morning every night for 3 nights in a row. Shouting and screaming running around the pool. Staff were actively encouraging drinking games and were just as loud and drunk and the tour group. Even with earplugs and being away from the bar didn't help. This place would be suited to young people looking for a good time. I asked on the 3rd day if there was another tour group checking in, the manager said they have two days and are then booked solidly for 2 months.

Upon checkout a couple of items had been incorrectly added to our bill. The 1st was a couple of rum drinks, which we were told were included in the price of the BBQ. The 2nd was a glass of orange juice from a jug on the bar next to a jug of water. In the mornings everyone was helping themselves to water and orange juice from the jugs so I naturally assumed it was free. There was no sign, and staff member went out of their way to add it to the bill, without mentioning it. When I asked the staff they said only the tour group get free juice. Small things that add up and just leave a bad taste in your mouth.

The staff very quickly removed these items, giving me the feeling that this happens all the time and they hope that people don't check their bills / or cannot remember what they ordered in the first place.

The staff will do anything to please the tour group who are bringing in all of $ is the impression I got.

Room Tip: Ask for a room far away from the bar.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank DanielH12399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan R, Manager at Shiralea Backpackers Resort, responded to this review, 14 December 2014
Thank you for taking the time to write a review.
We are glad that you enjoyed the service from our friendly and professional staff, we strive to offer this at all time. The resort is built around the idea of offering everything that you need to relax and enjoy your holiday.
Throughout the year we cater to many types of tour groups of young people that come to Shiralea to have a good time. The bar area can be loud at times, with drinking, dancing and talking but we try to keep noise to a respectable level.
Your business is just as valuable to us as the tour groups and i'm sure that if you had discussed the noise issue with management we would have tried to find a compromise so that you could have better enjoyed you time with us at the resort .
Some times people make mistakes, and if something was placed on your bill that you did not have i would have expected that it be taken off straight away.
The timely manner in which the charges were removed is not because we try to get away with charging you for items you haven't had, but we want you to feel happy with the service and your time spent at Shiralea. We have now implemented a card system at the resort which illuminates the space for human error.
Thank you for staying with us at Shiralea and we hope to see you back on the island soon.

Regards
Shiralea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shiralea Backpackers Resort

Property: Shiralea Backpackers Resort
Address: 58/18 Moo 8, Haad Yao, Ko Pha Ngan, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 354 Speciality Lodging in Ko Pha Ngan
Price Range (Based on Average Rates): £
Hotel Class:2 star — Shiralea Backpackers Resort 2*
Number of rooms: 40
Official Description (provided by the hotel):
Set on the stunning tropical island of Koh Pha Ngan - home to Thailand's famous 'full moon party' - Shiralea is a boutique resort designed to be a backpackers paradise. Welcome to a 'flashpacking' experience. Shiralea was built by a group of travellers who wanted a haven to return to. With a focus on 'good times' we created a friendly and vibrant atmosphere which puts our guests immediately at ease. Shiralea is a place where strangers become friends, we designed the resort with a social aspect which sets us apart, our guests love how they can do exactly what they want at Shiralea- whether that be a crazy night at the bar or a quiet one watching movies. Shiralea is the ideal spot to set up for a few days you'll never forget. Located 1 minutes walk from the beautiful Haad Yao beach. Our resort has all the creature comforts you could want and we cater for all budgets - hot showers, comfortable beds, wall-mounted fan or air conditioned bungalows, an ensuite in each bungalow and your own balcony with a hammock. In addition to our 30 bungalows, we have great facilities to keep you entertained, including a restaurant that offers delicious and well priced Thai and Western meals, a great bar, free wifi, large swimming pool with Jacuzzi and poolside bar, movie lounge, a games room with pool table and a massage hut. Shiralea has everything you need to enjoy your 'flashpacking' experience, but it's the memories that our guests treasure. Lose yourself in the fine art of doing nothing or celebrate balmy nights dancing into the wee hours with new friends. Our staff always welcome our guests with open arms, so all you need to do is bring a bag of basics and a smile. We invite you to join the fun. Book your stay with Shiralea. ... more   less 
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Also Known As:
Shiralea Backpackers Hotel Koh Phangan

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