The place is quite beautiful itself. However, the service is frustrating slow, not customer centered (think money hungry locals trying to squeeze every penny they can out of you) and bottom-line terrible.
They actually threatened to not give my room keys when we decided to stay one more night and hadn't paid our extra night by the next morning. The lady who sits in the front was so rude and arrogant it made me want to leave right away. Too bad it was too late by then.
Our friends stayed in a different place just down the beach and had a great time. With so many options to chose from I would definitely recommend walking around and finding a better place. The facilities will be quite similar as we found out they are all pretty much the same. But hopefully the service will be much better...
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- Also Known As:
- Haad Yao See Through Hotel Koh Phangan