I booked a beachfront bungalow for my friends and I and I paid 40% of the whole amount with paypal. Got a receipt and a confirmation email by the resort, OK you get the room R04 which is front beach.
Upon arrival, I'm told nooooo you can't get the beachfront, it's already occupied by people who booked for longer than you. And that's it, we get another bungalow, no refund, no excuse.
That's plain dishonesty and I suggest you only to book this place if you don't care where you'll be put.
Otherwise, nice place although the beach is not good, terribly windy and full of awful seaweeds.
- Official Description (provided by the hotel):
- Rung Arun Resort offers a family run business on the beautiful west coast of Koh Phangan with beautiful views across to Koh Samui. There are 16 rooms in total - set in one acre of grounds which include a swimming poo and a restaurant. A wide range of prices are available - from 900 Baht up to 3,500 Baht per night. ... more less
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