We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Base for our Honeymoon”
Review of Sunset Hill Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sunset Hill Resort
Ranked #14 of 92 Hotels in Ko Pha Ngan
Certificate of Excellence
Reviewed 8 December 2013

We booked our honeymoon he.re, through living social Australia, about 8 months before we stayed. Did some research on trip advisor about the room we had included and the other minor inclusions, thought it was good value, so went ahead and booked. Emailed the hotel when we booked and explained the voucher. They must have known what it was about, as there was no problems on check in.

Wii, the girl at reception, was extremely helpful and welcoming. She helped us from the moment we checked in, taking our bags to our room and despite our late-ish arrival, made arrangements for room service dinner (we had been travelling since 7am and arrived about 8:30).

The room was good. There was no door to the bathroom (including toilet) which was odd, but we dealt with it. The tv had good reception, the AC was good, and the view was magnificent. We were in a junior suite, and the bed was oriented straight out over the bay. Slept with the curtains open the first few nights as it didn't get light until 6am or so, and was really private. Shower pressure was weak and the water never got more than lukewarm, but this is to be expected on Island. No wine glasses, but we never asked for any, so was a non-issue. Housekeeping were really good and efficient. It seemed as like we would put the sign on to make up the room and when we returned it was sparkling clean and nice and neat. Balcony was awesome. Watch out for bugs

Breakfast was included, but not spectacular. We ate every morning at the resort, since we are both early morning people and nearby restaurants don't seem to open until 10 or 11, whereas the breakfast service started at 8. Never ventured much from bacon and eggs, but my wife did and found some good options. She is gluten and dairy free, so options were limited.

Internet is complimentary, fast and useful.

Restaurant staff were very helpful, accommodating, and the food was great. Our visit was in the off peak season, so was quiet, but they remembered us, our usual orders and weird alterations (eg smoothies with coconut milk instead of real milk). We only ate here a few times as we went out for dinner most of the time, but was worth it.

Swimming pool is cool, amazing view, quiet and bar/food service down. Weird about the towel log, but was a non-issue.

Booking tours, spa, massage, taxi, motorcycles, etc was really easy. Was very quick and the payment terms, while cash, didn't always need to be instant. I would suggest hiring motorcycles, as it's about a 1-2km walk to the nearest hub and 10-15 to the pier/town. Only 200bht a day, which is about $7USD.

All in all, we were well looked after, the staff were fabulous, and everything was easy and trouble free. A few minor annoyances, but accepted because of the fact they are on an island - not a resort in the middle of Singapore or Hong Kong.

Well done to Wii and her staff. If we go to Phangan, we will be in contact!

Room Tip: Junior or grand suite
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Todjo929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (518)
There are newer reviews for Sunset Hill Resort
See the most recent reviews
Traveller rating
Traveller type
Time of year
  • More languages

238 - 244 of 518 reviews

Reviewed 5 December 2013 via mobile

From the reviews, name and information on booking.com we were very disappointed when we arrived in our sea view deluxe room to find a basic 2 star room that smelt and a partial sea view (sunsets being blocked by the building in front).

We were told the smell was due to the septic tank being cleared that day and whilst the smell subsided a little, we had to keep the bathroom door closed for our whole stay to stop the smell coming into the bedroom and run taps and the shower to alleviate it. Given we stayed for a week, I suspect there's an ongoing issue with smells...

In terms of the view, when I complained about this at reception, I was told that "sea view deluxe" meant partial sea view and if we wanted a full sea view, that would be a "grand sea view" room and they'd work out how much extra that would be...not impressed. I didn't see that outlined anywhere else when booking. We decided we'd use the extra cash to stay somewhere else for our last few days given how disappointed we were with the hotel.

The room was very basic, no real attention has been spent on putting the rooms together. The bathroom was awful, bad sinks, hotel things stored under the sink counter in full view, no shower curtain or screen. There were about 8 speakers in the bedroom but only 1 bedside table!

The hotel is in a remote location, there's not much around at all so you're forced to rent mopeds or use taxis to go out for dinner. (Note on mopeds later.) The driveway is a real issue. Yes, the island is hilly. But the hotel has basically dropped some concrete blocks on an incredibly steep hill up to the hotel itself and left it at that. It's not well lit or a particularly pleasant end to an evening walking up it.

The pool is lovely, as are the views. Slightly impacted by the need to sign out towels to take down to the pool(?!) and the building work noise from the new buildings they're constructing.

We had brunch in the hotel twice and it was lovely - the food and service. The lady at reception was lovely, always welcoming and happy to help with arrangements. The man at reception was much less helpful and I generally avoided speaking to him as he was so miserable.

If I'd been expecting (and paying for) a basic 2 star (which we'd stay in several whilst doing the Mae Hon Son Loop) then it would have been ok. But "sea view deluxe" and "boutique resort" build you up for a disappointment.

Note on renting mopeds - take detailed photos of the whole bike. "Rental companies" generally have someone whose job it is to remember every detail and scratch on every bike. It's much easier to negotiate "fines" when you have some evidence. Best rented through the hotel so you have some support.

Stayed: December 2013, travelled as a couple
2  Thank Alexjrobertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

We stayed at sunset hill resort during the full moon party since we dont like the madness that goes on on haad rin during the days of the party. The hotel is really nice, the rooms are clean and nicely done. The view is breath taking. The staff are really friendly and helpful. If you just want to relax that's the place to come to. I would rate is as excellent if it had a bit more around the hotel. You can't really walk to many places but if you get a scooter then it's no problem.

Stayed: September 2013, travelled as a couple
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

We booked here for 4 nights in November and were impressed when we turned up. Hotel looks beautiful and the reception/ restaurant area has a really cool chilled out vibe with bi folding doors overlooking the jungle and beach.
Check in was very slow however I think they were having technical issues but once we got to our rooms we were very impressed with the size, cleanliness and amenities.
The pool was a lovely infinity pool overlooking the sea below which had the most amazing views.
Food wasn't great at all in the hotel and as a party of 6 it was quite frustrating that our food always arrived at completely different times meaning some had finished when others hadn't even been served but I think is is the norm in Thailand as a lot of places and resturants were the same.
The hotel however offers a pizza take out service and they were delicious. The main setback was there isn't much around the hotel so if you want to eat elsewhere or go to the shops everything was a taxi ride away.
The hotel offered a taxi service to full moon party which was 200 THB each which was great as its a good 45-50 mins away.
All in all it's a lovely hotel but very secluded and remote so we left after 3 days, it did rain the whole time we were there so I think had it have been sunny we may have felt different however in the rain and so far away from everything there wasn't much to do.
The hotel is on a huge hill and with the rain so heavy it didn't seem safe to get a scooter to travel around.
I think as the hotel is remote they could do with improving the quality of their food and bar snacks as there are no nearby shops, however as a hotel and setting it was beautiful and Wii the receptionist was one of the sweetest people ever!

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Beachbunny3006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunset-Hill, Manager at Sunset Hill Resort, responded to this reviewResponded 29 November 2013

Dear Beachbunny,

Thank you for your review and for the great comments about our hotel and staff. We are sorry that you had so much rain during your stay, which naturally was a hurdle for discovering the surrounding area. Most of your comments about our location I have already covered in my response to the previous review.

Regarding your comments about our restaurant: During FM parties most resorts and restaurants are extremely busy so unfortunately service tends to be slower than usual. However we are working hard to improve this, especially during peak times. Therefore we have hired a new English chef who will start in December to serve our guests during the high season. We' ll also make the menu more exciting with a fusion of Thai and Western dishes.

Thanks again for your review and we hope to see you back another time with less rain.
Best regards,
The Sunset Hill Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013 via mobile

The hotel in itself is beautiful and the staff are outstanding, however the hotel is not close to much!! There are some restaurants but no convenience shops to stock up on snacks and drinks. While we were there it rained for the duration of our stay, so there was nothing for us to do, which was a shame but not the hotels fault! We had bought some DVDs from Bangkok so watched them and we ordered room service a fair bit. There is a crazy hill to get to the hotel so always negotiate a price with the taxis which includes the hill, otherwise it'll be an extra 100 bahts each. There are scooters you can rent, but we did not feel comfortable on scooters in the rain and on the hills. There is a complimentary shuttle to the 7 11 shop, but it's one way, so you would either have to trek back or get a taxi. Also the shower wasn't overly powerful!!! When it storms the island can lose electricity and power, so we were without for a couple of hours. We had free wifi in our room though and that continued to work which was good. We went to the Full Moon Party and they offered taxi service there for 200 bahts per person which was pretty good considering it was like a 45 minute drive!

Overall the only thing which bothered us about the hotel was the lack of local shops around it!!! If you want a secluded holiday to relax then this will be perfect, but make sure you go outside of rainy season!!!

Stayed: November 2013, travelled with friends
Thank TripMember01282016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunset-Hill, Manager at Sunset Hill Resort, responded to this reviewResponded 24 November 2013

Dear Scouse23
First I would like to thank you for the positive comments about our resort in your review. We agree that our hotel is perfect for a romantic getaway and a relax holiday.
Unfortunately it can sometimes rain a lot in October-November which is the rainy (low) season.

The island is quite hilly and our resort is located on one of these hills (hence the view). Because of this, if you don’t like to remain at just one location on the island, want to have the best experience on Koh Phangan and discover the island, we really recommend renting a motorbike (200 THB per day) or a 4x4 small jeep (1000 THB per day). With these forms of transport many restaurants and convenience stores are just a few minutes away from our resort.

As you mentioned many restaurants and the nearest beaches are around 800 m from our resort, so for most people within walking distance. In our lounge you can buy drinks for a low discounted price to take to your apartment.

If you come to Koh Phangan just for the Full Moon Party it’s probably best to stay in Haad Rin or in the Ban Tai area (south part of the Island). Our resort is ideal if you do like to enjoy the Full Moon party but before and after the party would like to chill out at the pool, relax in the lounge, make a tour, go diving or discover the rest of this beautiful island by motorbike, especially the North part is very beautiful.
Thanks again for your informative review and we hope to see you back at our resort in the near future!

Best regards from the Sunset Hill team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

Overall we were very happy with our choice to stay at Sunset Hill and would stay there again. Our room had an amazing panoramic view of the ocean. The bed was comfortable and it was nice to have a kitchenette. They provide a DVD player and have a few movies at the front desk but I wish I'd brought some of my own. The bathroom had a sewage smell but we discovered if we left the fan OFF it went away. One odd thing about the room was that there wasn't a phone so we had to walk to the front desk anytime we had a question or needed anything. The pool was a little small but also had the same amazing view as our room. I've traveled a lot and don't know if I've seen a better ocean view. We tried 3-4 different beaches on the island and came to the conclusion that our pool was better so spent a lot of time there. The grounds and hotel had some work going on but it didn't disturb our stay. Other reviewers were correct in that a cab charges a lot more to go up the big hill from the main road to the resort. We were quoted 100 baht per person to get dropped off at the bottom of the bill vs. 300 to go up. The hill is a hike but totally do-able.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Attauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013 via mobile

Stayed here for 3 nights over October full moon party. I came with a friend and having spent a few nights in Bangkok previously we wanted somewhere to chill out before the FMP.

This place is quite far from the action of Haad Rin but there's plenty of restaurants and small bars within walking distance. The hill is a bit of a pain but when you get to the top you realise why as the views are stunning!

Rooms were great, spacious, clean. Couldn't ask for anymore. The pool is great and often had it to ourselves.

The real jewel in the crown though was the service. The girl on reception Wii can't do enough for guests, no fake smiles here she genuinely cares for her guests and it shows. All the staff were great too.

The food was average but being a hotel that I would imagine doesn't get much 'food only' trade due to its location it's not bad. I'd recommend eating there if nothing else for you to experience the almost 'treehouse' experience of watching the views. Also on the menu is pizzas which they order in from a local place.

Wii kindly organised a taxi to the full moon party for us, it was good as it gave us a chance to meet up with other guests and we all stayed in a big group at the FMP.

Overall I can't speak highly enough of this place. Of the few weeks I spent travelling around Thailand this place knocked spots off everywhere else I stayed. As we left (for Patong) we regretted not staying longer.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank EssexJimwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunset-Hill, Manager at Sunset Hill Resort, responded to this reviewResponded 30 October 2013

Dear James and Chris,

Thank you very much for your nice review and for fairly describing our resort. This will give future guests a good idea about what they can expect. We are happy you had a great time staying with us and of course you are very welcome to stay longer with us next time!
Warm Regards,
The Sunset Hill team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ko Pha Ngan hotels
0.2 mi away
Beyond The Blue Horizon Villa Resort
9.7 mi away
Sarikantang Resort & Spa
Sarikantang Resort & Spa
#8 of 92 in Ko Pha Ngan
637 reviews
3.0 mi away
Kupu Kupu Phangan Beach Villas and Spa by l'Occitane
Show Prices
Show Prices
Show Prices
6.3 mi away
Buri Rasa Koh Phangan
Buri Rasa Koh Phangan
#1 of 92 in Ko Pha Ngan
1,492 reviews
8.9 mi away
The COAST Resort - Koh Phangan
9.4 mi away
Palita Lodge
Palita Lodge
#12 of 92 in Ko Pha Ngan
542 reviews
Show Prices
Show Prices
Show Prices

Been to Sunset Hill Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Hill Resort

Address: 81/15 Moo 8, Haad Chaophao, Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#8 Top resorts Hotel in Ko Pha Ngan
Price Range: £38 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Hill Resort 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Experience the spectacular sunsets from the west coast of natural Koh Phangan island. The Sunset Hill Resort is located on a stunning hill overlooking the Gulf of Thailand, Koh Tao, Koh Samui and the Marine Park. This area is famous for snorkeling and diving as well as for the beautiful beaches Haad Yao, Secret Beach and Chao Phao, which are located within 10 minutes walking distance or 2 minutes by scooter. The luxury apartments have majestic ocean views from their round design terraces. Penthouse apartments also have a kitchen in the dining and living room. The resort has an amazing infinity pool and cozy viewpoint lounge bar/restaurant and open air deck where great food and beverages are served. Our knowledgeable multilangual reception staff can assist you to discover the island and any other holiday wishes you may have. We are looking forward to help you to create the fantastic holiday experience of your dreams! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Agoda, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Sunset Hill Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Hill Hotel Koh Phangan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing