While the location was very beautiful, the place itself was a disappointment. The bathroom in our bungalow was terrible and the air conditioning was noisy. Also, the beds only had a bottom sheet, no top sheet and one was not available. Instead they gave you towels in the place of a blanket. The worst part was the staff. They were very unfriendly throughout the four night stay bordering on rude at times. When we were checking out we had a payment dispute, we had three people in a room that was clearly for three people (a double bed and a single bed) and they wanted to charge extra for the third person which had not been told to us at check in, possibly because one person came later, but there was no information on their price list of anywhere that said there would be an extra payment for a third person. The room did not include breakfast and there was no reason to charge for a third person. When we were trying to discuss the situation with them, they started to get physical and were grabbing my boyfriends arms and slapping his hands demanding payment. We ened up just paying to get out of there.
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- Also Known As:
- Sea Breeze Hotel Koh Phangan